Cannot transcode to Flash Video from Encore 3

I have recently purchased the Adobe Production Premium package and successfully prepared several Blu-ray and standard definition DVD's. However, whenever I attempt to output any of these DVD's to Flash Video by selecting Build>Output to Flash from within Encore 3, my menus transcode, but when Encore gets to my timeline video, the progress bar goes to about 20% almost instantly and remains there forever. I have tried several different types of video files including short Quicktime movies created in Final Cut Pro as well as other formats in the Encore 3 timeline. The result is always as given above. When this happens, I finally have to Force Quit Encore 3 because selecting cancel on the transcode give me an endlessly spinning beach ball.
I am running Encore 3 on a 8-core Mac Pro (Early 2008 model) with 12 GB of RAM and under Leopard 10.5.4 (latest version with all updates installed). I have successfully transcoded these timelines that seem to freeze Encore 3 using MPEG SlipStream so I know the files are OK.
Is anyone else having this problem? Is there any solution to the problem? Does output to Flash simply not work under Leopard?
Thank you in advance for responding.
Tom

For the benefit of those subscribing to this thread here is the latest exchange in the several-week long series of exchanges that I have had with Adobe Technical Support over the failure of Encore CS3 to output to Flash on the Mac platform. I think you will find it interesting that Adobe Tech support cannot even agree among themselves that this is a problem.
"Notes to Customer
Thursday, October 2, 2008 10:50:12 AM PDT
Hello Thomas,
Thank you for contacting Adobe® Web Support for assistance with Adobe
Encore® CS3.
I understand that when you try to export Flash® video from Encore CS3
that the trans-coding process freezes at 20%, and that you would like to
know if this issue will be resolved in the Encore® CS4 release.
First of all, yes you are correct, I inadvertently wrote CS3 beta when
I meant to say CS4 beta. Also, I was doing this test on the Mac. The
Export to Flash feature is included in Encore CS4. Here is a link to
the CS4 help file that describes the feature (copy and past into the
address bar of your web browser):
http://help.adobe.com/en_US/EncoreDVD/4.0/WS99E1F60A-A9DE-4267-ACA7-0EBB
18B75113a.html
I was not able to locate any documentation regarding a bug when
exporting to Flash from Encore CS3, and when I tested this function on
my Mac using Encore CS3 it worked fine. Perhaps a subsequent QuickTime
update, or the Mac OS 10.5.5 update corrected the issue.
Unfortunately I am unable to give you a definitive answer regarding the
functionality of Encore CS4. We are limited as to what information we
can give out during the pre-release period. The best way for you to
evaluate the software is to download the free trial when it is released.
That way you will know for sure if it has the necessary capabilities
before you make a purchase.
I hope this information helps to resolve your issue. If you require
further assistance with this issue, please update your web case with
complete details, including what steps you have applied and any error
messages you are receiving.
You may also call Technical Support at (800) 642-3623. We are available
from 6:00 A.M. to 5:00 P.M. Monday - Friday, Pacific Time.
Kind regards,
Adam
Adobe Web Support
Notes from Customer
Saturday, October 4, 2008 12:41:41 PM PDT
Adam,
Thank you for your October 2 response. In that response you stated: "I was not able to locate any documentation regarding a bug when exporting to Flash from Encore CS3, and when I tested this function on my Mac using Encore CS3 it worked fine. Perhaps a subsequent QuickTime update, or the Mac OS 10.5.5 update corrected the issue."
I am using Mac OS 10.5.5 and I am using the latest version of Quicktime (7.5.5). What version of Quicktime are you using on your Mac that properly works with Encore's output to Flash?
Please note that I was expressly told by Adobe Tech Support (and I have it in writing) that Encore's Output to Flash was broken in a Quicktime update. I believe that the last version of Quicktime that Encore output to Flash will work with is 7.3.x.
I will definitely test Encore CS4's output to Flash before purchasing.
Please do let me know the version of Quicktime that you have on your Mac that is working correctly in Encore CS3 relative to output
to Flash video.
Thank you.
Tom"
I have not yet received a response to that latest exchange.
Tom

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