Cannot update AIR from 3.5 to 3.7

When trying to update AIR I get this message "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."  Get similar message when I tried1 to uninstall AIR so I could do clean install.  Am running Windows 7 Professional SP1 (64 bit) on Dell Inspiron 580.

I'm sorry you're running into installation issues with AIR.  Microsoft has a utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.
Microsoft Install and Uninstall Fix It
If you still encounter problems, we'll need to review the AIR installer log to better diagnose the issue.  Please post back with the log contents.  You can find instructions for finding these logs here:
AIR Installer Log Instructions

Similar Messages

  • Cannot update Facetime from 1.0.3 to 1.0.5--Software update won't update it and app store says already installed can't buy it??

    Cannot update Facetime from 1.0.3 to 1.0.5--Software update won't update it and app store says already installed can't buy it??

    Try re-indexing Spotlight.
    Spotlight – Re-index
    If worse comes to worse, and it is in your Purchases tab, delete 1.0.3 and download it again. You might need to do Spotlight again.

  • Cannot update AST from 1.4.4v14 (Update available)

    We recently upgraded from AST server 10.6 to 10.8.
    We did a clean install of the 10.8 server with no migration.
    However, we cannot update to Apple Service Toolkit version from the reported 1.4.4v14 (Update available)
    We did a clean install and everything seems to working ok,
    installation of Gateway manager 1.5.3 sucessfully installed.
    Account Authenicated.
    Static IP address set.
    Installed 8, 9, 10 and 11.
    However the gateway manager still reports that an update is available.
    I disconnect the AST try and run the 1.5.3 update.
    It re-enables the AST and then tells me that an update is required.
    What steps are we missing?

    Try re-indexing Spotlight.
    Spotlight – Re-index
    If worse comes to worse, and it is in your Purchases tab, delete 1.0.3 and download it again. You might need to do Spotlight again.

  • Update AIR from 17.0.0.124 to 144 fails on Windows XP

    Never, ever had any problem updating Adobe AIR.  Today for the first time I get this when trying to run the update
    then after clicking Update
    Is there an install log file somewhere that could help determine what the problem is?

    Thank you for the information.  Checked that there is no "AdobeAIRInstaller.exe" or "msiexec.exe" process running, then ran the update again, with the same result.
    This is the content of the log file
    [2015-04-17:13:04:02] Runtime Installer begin with version 17.0.0.144 on Windows XP x86
    [2015-04-17:13:04:02] Commandline is:
    [2015-04-17:13:04:02] Installed runtime (17.0.0.124) located at c:\Program Files\Common Files\Adobe AIR
    [2015-04-17:13:04:05] Starting runtime update. Updating runtime from version 17.0.0.124 to version 17.0.0.144
    [2015-04-17:13:04:06] Reinstalling c:\docume~1\goodda~1.gd-\locals~1\temp\air86.tmp\setup.msi
    [2015-04-17:13:04:10] Error occurred during msi repair operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2015-04-17:13:04:10] Rollback complete
    [2015-04-17:13:04:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2015-04-17:13:04:12] Runtime Installer end with exit code 7
    I could try to uninstall AIR, then reinstall, but I'm afraid if I get another error while installing, I won't be able to run my AIR apps any more.

  • Cannot update data from DSO to Cube with further update in process chain

    Hi Guys,
                  This is the message am getting when am trying to update to cube by process further update with process chain.Process fails at further update with the following below message.
    However at DSO level i can see the data mart status but no request at cube level.
    Error Message:
    Cannot update request REQU_D57WAP7Z2WAI1CG5Y5OQ5W7JR in data target
        Message no. RSM1523
    Diagnosis
        System checks show that request REQU_D57WAP7Z2WAI1CG5Y5OQ5W7JR cannot be
        updated to a data target.
        The system checked whether
        o   request REQU_D57WAP7Z2WAI1CG5Y5OQ5W7JR is already in the data target
        o   the data target has active update rules for the InfoSource
        o   the data target was selected for updating
        o   locks exist
        o   for a DataStore object as a data target, that the request was
            updated in the correct order, if the DataStore object stipulates
    When i check the monitor screen under status tab it says "A caller 01, 02 or equal to or greater than 20 contains an error meesage" and under details tab "Data Package 1 : arrived in BW ; Processing : Data packet not yet processed "
    Regards,
    Krishna.
    Edited by: krishna Krishna on Mar 4, 2009 6:37 PM

    Hi
    It seems you used infopack when you select update data inot datatarget then system prompts you a infopack.That's the infopack which is generated by system being used in process chain variant to update data into datatarget.
    Create new infopack/ DTP manually then use that infoapck/DTP on the process chain variant then try.
    Chandu.

  • Cannot install Air from download. Need Administrator permission.  I am the Administrator. Windows 7

    How can I install Air from download? Error msg: Need Administrator permisssion.  I am the Admisistrator. Windows 7 64bit.

    Ok, it works on my IPAD but not my PC.  UGH

  • Cannot update software from version 1.0 after factory reset

    Just did a factory reset on my first generation, year old, perfectly working AppleTV. Then wanted to update the software from ver. 1.0 to current. For two day now, when choosing "update software' the response is that newer software is available but the download spins and spins with nothing happening. Seems like the network connection must be good or there wouldn't be knowledge that newer version exist. Eventually a message states that the software is not available now try late. As I said, I have been trying for 2 days. What's up with this?

    Self-repaired! It was appear that the quality of reception of the ATV is problem because it cannot hold a connection long enough to download the software. I took an 11n airport express which extends my airport network and plugged the ATV to in by Ethernet. Result. ATV showed up on iTunes. Upgrade to 2.2 downloaded. And since I only stream, the system seems faster and more solid, so far. Amazing.

  • Cannot update aperture from 3.4.5 to 3.6

    I just purchased a new MacBook Pro with Yosemite and used migration assistant to transfer applications from my old iMac.  Aperture v 3.4.5 will not open in Yosemite.  In the app store there is an update available to 3.6 but when I try to update it, it says "Update unavailable with this Apple ID....either because it was bought by a different user or the item was refunded or cancelled.
    I have both an iTunes ID and an iCloud ID, and I have logged out of the app store and logged in with each of these, and I get the same message either way.  I purchased Aperture legitimately, quite a while ago and have updated it previously with no problems. 

    Have you been running Mavericks previously?
    And do you have a full Time Machine backup?
    Then revert to Mavericks, perhaps by installing it on an external drive and try to upgrade to3.5.1 first on Mavericks.
    See.  OS X Mavericks: Revert to a previous OS X version
    But first try to make the Mac App Store provide a redeem code for Aperture 3.6.  Use the link in the quick links section of the AppStore.
    This document describes, what Apple considers a Proof of Purchase:
    Pro Application Replacement Serial Numbers

  • Re: Cannot update BIOS from 1.5 to 1.6 on Tecra T 9100

    I have problems with updating the BIOS of my Tecra 9100. The current version is 1.5, and I want to update it to 1.6, so that the UJ-820 DVD-RAM will work.
    I have tried to do with the windows tool within the Zip-File (error message: User does not have administrator privileges), and with bootdisk (error message: unknown chipset).
    What can I do next?

    Hi
    First of all the BIOS update will not help you to solve the CD/DVD drive IDE #1 issue.
    Secondly I assume you are using the Win XP and if you want to update the BIOS you have to do this from running Win XP!
    Furthermore I read in different threads that the Common Modules must be installed in order to start the BIOS update procedure.
    PS: Check if you could start the BIOS exe file using right click and choosing Run as
    Then you could choose the Admin account.

  • Cannot Update iPod From iTunes

    Hi-
    I just tried to sync my iPod from my iTunes library and I got the error message: "Attempting to copy to the disk "ALEX'S IPOD" failed. The disk could not be read from or written to." I have previously been able to sync my iPod with no problem, and I just started getting this message. I have an iPod shuffle and that syncs no problem. The iPod is a 5g video with a 30 gb hard drive. This seems to have happened for no apparent reason. I tried looking at the article for this error message but that didn't help.

    Hey...I get this problem ALL the time...This is what I do:
    1. Yell, at the iPod
    2. See if iTunes can eject the iPod, else
    3. Unplug your iPod.
    4. Let it come back to 'life' (I'm clearly not using technical terms here)
    5. Plug it back in, and start to sync again, only this time I hit the 'X' button about 100-500 songs in...it varies. This partially syncs your iPod, chances are you will still get that error message, but all you have to do is just start to sync again and tell iTunes to stop syncing before you get to the song where the syncing failed.
    An example:
    Say you have 1000 songs on your iTunes, and you want to sync YOUR iPod.
    Plug it in to your computer...some songs transfer, lets say 250...then you get your error message...'Attempting to copy to the ipod "Alex2a's iPod" failed. The disk can not be read from or written to'
    Look at the song number where this happened..in this case it is 250.
    Well unplug your iPod, and let the syncing re-start. It should start at zero songs...Everything is the same as the first time you started syncing-Only this time tell iTunes to STOP syncing at say 170 songs...then let the iPod hard disk spin down (this may take up to 10 seconds...most likely less) then tell iTunes to sync your iPod again. The 170 songs are on your iPod now. Repeat this procedure until the iPod is completely updated.
    It is kinda a pain, but it does fix the problem, and generally speaking if you don't sync a lot of songs at one time, you'll rarely run into that error message.
    Hope this helps.

  • Cannot Update IPhone from MacBook Pro

    I had to restore the system software on my MacBook Pro the other day, and now MBP finds the 3G, but tells me that "ITunes cannot read the contents of the IPhone", and to go to the summary tab in ITunes preferences to restore the software on the IPhone. When I click the Restore button, I get another message that says "Software for this IPhone is not currently available. Make sure you have the latest version of ITunes and try again". So, I dutifully click on "Check for Updates" in ITunes, and it tells me I have the current version (8.2). I also have a 3G S (32gb) and the problem manifests differently with that IPhone--it doesn't see/find it when I plug it into MBP. What can I do to resolve both (related) issues? Thanks.

    cshepherd wrote:
    I updated to a new MacBook Pro and transferred my iTunes along with many of my programs.
    I just tried to connect my iPad and my iPhone to my new computer and was told I cannot connect any longer.
    Perhaps you would post the exact message?
    And when exactly did you receive this message?

  • Cannot update contacts from within the pc suite

    so, i've installed the latest version of pc suite but that didn't work, i've deleted it and run the pc suite cleaner, deleted the sms app from the phone and reinstalled everything. i can sync with outlook (set to sync in one way from phone to outlook) without a problem but i want to add extra info to the contacts in the phone. i have clicked on the contacts icon in the pc suite and all my (old)contacts are listed, when i click update, i get the update window appear with the blue and green dots but it just runs for ages before another window opens and says:Warnings
    The following warnings were produced during the synchronisation:
    The Synchronisation has been Terminated!
    PC Sync information.
    The Synchronisation has been Terminated! PC Sync could not update the data to the mobile phone.
    PC Sync information. PC Sync was not able to send data to the mobile phone.so whats up here then? everything else seems ok? any ideas?Cheers
    Rich
    Nexu 5

    I have no answer, just to say that I have had this problem for some time. I will dispose of my 9300 as soon as I have found a way out and go to a Msoft Mobile platform.
    Club Nokia deny that there is a problem with the Software and sy that I should return the 'phone. Of course my retailer does not provide an equivalent 'phone so that is no good (as I run my business from my 'phone).
    It may take a number of weeks (indeterminate) for Nokia to update the software on the phone. (Most Nokia service centres are unable to do this so by some wierd process I pack the phone and arrange at my expense to send it to their central service organisation. Whatever happend to the customer here?)
    It's clear from a trawl of the internet that this is a serious problem, as a long time Communicator user (since the first 9000) I am very disappointed with Nokia's lack of support on this problem and would suggest that you don't waste your time trying to solve it.

  • Cannot update Apps from iPhone

    I have an iPhone 3G & am using iTunes 9.2 because I tried v 10 & it either spent hours in a loop "dowloading" or didn't function at all. So please do not suggest updating to iTunes 10 during this thread.
    About 3 months ago I found that I could not dl/install an update to any of my phone Apps on the phone. The App appeared with the update box (usually says "free") but if I touch the box, nothing happens. However, if I plug the phone into my PC with the synch cord, from iTunes I can update the App.
    1) Any explanation why this is happening?
    2) How can I correct this problem?
    Thanks!

    Restored from backup.

  • My fhone cannot update aplication from the app store, why?

    why???

    It's good to know I'm not the only one with this problem.  I had noticed the issue with my downloaded apps displaying the price, but I thought maybe it's always been that way since I never install apps through iTunes on my computer, just my phone.  My husband's computer is doing the same thing, but he didn't have any outstanding updates on his phone, so I'm not sure whether his phone is having the same issue.  My guess is that if other people are having this problem, they don't have any outstanding updates, so they aren't aware of it.  I know many people who make a habit of not updating apps have jailbroken devices and can install an app that hides the badge app icon.  I guess for now we need to wait it out and see if the problem fixes itself.  It's still annoying though.
    P.S.- I just noticed that on my phone if I search for a previously installed app, it just shows the price instead of giving me the option to "Install".  I can reinstall it by brining it up in the list of purchased apps, so it's just when searching for the app.  Also if I search for a currently installed app, it says "open" instead of showing the price, so it's only with previously intalled apps.  Whatever the issue, I hope it's fixed soon.

  • Cannot update nano from my 20g photo library

    I have gone to preferences and checked off 1 playlist that has all my wife's songs for her nano. It will not allow me to update her nano with these songs. My library for my 20g photo has 2300+ songs. I have a separate playlist for her 153 songs for her nano. Help!!!!

    hi Keith!
    It will not allow me to update her nano with these songs.
    are you getting any kind of error message? if so, what does it say?
    love, b

Maybe you are looking for

  • Dell E-Series 6420 new e1000e NIC not supported

    Hello I just received an E6420 test device from Dell which comes with an Intel(R) 82579LM. Before building a drivers addon image I usually backup the original install. This would fail because the NIC was not recognized. I updated my distribution poin

  • My macbook pro shows blank screen when I started..help me..

    My macbook pro shows blank screen when I started . (It's like in same state when power off. ) fan sound and hard disk is running. So i connected it Through external monitor via mini display to VGA cable. I can see everything on external monitor. My d

  • Can  solaris work on virtual machine ?

    i downloaded the iso files of solaris 10 for x86. i used to check my cd first on VMware but unfortunately i get always the message that no bootable cd. can solaris work in virtual machine environment? thank you

  • Workflow Termination Notification Question

    I have a question regarding termination notification workflow. I am trying to create termination notifications for a server and I have to verify both worklist and email notification. I have checked the Set Up HRMS > Common Definitions > Self Service-

  • Problem with manifest

    Well i am using netbeans for a project of mine! I have finished most of it but when i built my project to create a JAR file , the JAR file is created but no manifest. i tried to create a jar from command line but stil the same problem! Any ideas?