Cannot update iPod 5G, error message appears.
When I try to update my 30GB iPod, it always displays an error message saying, "The iPod cannot be updated. An unknown error occured (1417)."
Does anybody know what this means and how to solve it?
Some people have had success trying the fix mentioned here.
Error 1417/1418.
Could you also take some time to pass some information for the Apple Engineers? Please copy and paste these questions into an email, make the subject of the email "iPod error report", add your answers, and send the email to Roy at Apple.
1. What error code are you seeing?
2. When are you seeing it (restoring or updating your iPod)?
3. Which iPod do you have?
4. What version of Windows do you have?
5. What Windows service pack do you have installed?
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Cannot update ipod-unknown error occured(-50)
I downloaded a movie to my ipod using nero 7.0 without difficulty,accidently deleted it and now when I try to redo I get "cannot update ipod,unknown error occured (-50), disk could not be read or written to. It won't even let me reload the ipod. still shows error. P.S. I've tried the 5 R's
This is the only thing I can find on apples actual website about an error (-50)
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Cannot update ipod, unknown error (-208)
Hello,
For the past two months I've been using an 80GB iPod with my MacBook Pro, automatically syncing every few days, without a hitch. Suddenly, every time I try to update the iPod, I get an error to the effect of "iPod <foo> cannot be updated. Unknown error occurred (-208)."
I restored the iPod and synced it again. Everything was copied over fine, except for my contacts and the one photo album I want to copy over. So I tweaked those settings and first iTunes said I had no contacts to sync, and would I want to open Address Book. I open Address Book and sure enough, all my contacts are there. I get the same message about iCal, even though there are appointments in it. The photos did not copy over either.
Syncing even without those settings still brings up the error -208.
I googled around and couldn't find anything specific about this error code. When I looked up Apple error codes, I found this page: http://docs.info.apple.com/article.html?artnum=9805, and the if it's the same error as the one I'm seeing in iTunes, it's a Sound Manager Error:
-208 badFileFormat File is corrupt or unusable, or not AIFF or AIFF-C
What's also weird is that iTunes says this iPod has 12,486 songs on it, while the iTunes library itself has 12,489 songs. But in the About screen on the iPod itself, it says I have 12,491 songs. I also have bought only 5 songs from the iTunes Store. Coincidence? Those songs play on the iPod just fine.
All my music is stored on an external firewire drive. But that's been the case since I owned my previous iBook, so it's not a new issue.
Anyone see this before? Anyone figure out a workaround?
Many thanks!
pete
MacBook Pro Mac OS X (10.4.8) all songs stored on external firewire drive for 2 yearsI posted too soon. Just read another post regarding
a folder called "iPod Photo Cache". I am on a Mac
and found two such folders named this: one was in
the Pictures folder, the second was in the iPhoto
Library folder. I deleted them both. I re-started
iTunes, checked off to Sync iPhoto albums in the iPod
"tab area" (not sure what that screen in iTunes is
called), hit the Apply button and iTunes proceeded to
optimize my photos for my iPod and sync them. No
more (-208) error!
Wow, this solved my issue... Thanks! -
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Step 4 was a bit of a challenge, but following Uninstall directions in the 3.6.16 Release Notes advising removal through Control Panel appears to have preserved my Profile and worked fine. Was not quite sure how to go about properly removing the Firefox program folder, so I opened Local Disk (C:)/Program Files/ and deleted (to Recycle Bin) the Mozilla Firefox folder – and am keeping fingers crossed that that was the correct method.
It was quite a satisfying thrill when Firefox 3.6.17 opened, but very distressing to note that “Firefox 3.6.x will be maintained with security and stability updates for a short amount of time. All users are strongly encouraged to upgrade to Firefox 4”. Sadly, it seems all things Internet seem to be evolving towards mobile devices, social networking, and the ability to sync all the fancy new toys – and getting much to complex for us old dogs who don’t learn new tricks easily, or need them for that matter.
Thanks again! -
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This happened a few minutes ago when I clicked on the Mozilla icon.If you use ZoneAlarm Extreme Security then try to disable Virtualization and do a clean reinstall.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/869812]]
*[[/questions/869951]] -
"Cannot Update Ipod Unknown Error (-36)"
I get this message when trying to update. Any info??
http://docs.info.apple.com/article.html?artnum=301267
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ITunes cannot update iPod - unknown error occured.
and then it says something about (-36)
can someone help/explain this for me?
xxx
iPod Mini Windows XPnot under normal circumstances. i've done 9 or 10 upgrades (and recently an uninstall and reinstall, as part of a troubleshoot experiment), and i haven't lost any music, ever.
... on the other hand, it's always a good idea to have backups, just in case of disasters. this Buegie post is a good resource on this (and searching on posts by "Zevoneer" should also give you good information on backups):
http://discussions.apple.com/click.jspa?searchID=-1&messageID=2538235 -
I've just got my NEW iPod Nano (Red 4GB) out of the box and when I connected it to iTunes I keep getting the Error Message "Unable to update iPod Bob Error Message (-48)."
Despite the (-48) Error Message the iPod does seemingly update Songs/Photos etc.
I have got a 60GB Video iPod and a new Black iPod Nano (8GB) and have no problems with either of them.
Does anyone know what Error (-48) is????
Thank you in advance!
BobI have just got back from the Regent Street Apple Store - the trip took 5 hours (I live way outside of London) and cost £35 in fares (thanks Apple!)
I met with a guy from the iPod Genius Bar - and there is indeed a "problem" with Error (-48) which Apple are fully aware of. I took my iPod Nano (4GB Red) which DOES have this problem and my iPod Nano (8GB Black) which does not PLUS my iBook so the guys at Apple could see for themselves the problem I am having.
It seems they are aware of the problem - but could offer NO solution at this time and Apple are definaitely working it! They took data dumps of my iTunes / Mac Configuration etc. and details of both Black and Red iPods (serial numbers etc.)
They were very helpful - and advised me to keep the Red 4GB and sit tight until the Update/Patch to solve the problem is available from Apple.
I was one of MANY turning up at the Genius Bar that day with the SAME problem!
So - there are no quick / sure solutions to this one - I guess we have to wait for Apple to release the fix.
Bob -
hi , i cant update mi ipod touch software, a soon as the download process in finished an error message appears :" session time has expired" something like that
Disabling the computer's security software during the download and update usually resolves a network timeout error.
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I have tried to update my iPod Touch 4G to the latest update, I currently have iOS 4.1. After the 4 hours an error message appears saying iTunes had lost connection even when I am fully connected to the internet. I have repeated the update 4 times now with not luck. Any ideas?
Thanks in advance
AdamIf you get a network timed out error, try disabling the security software on the computer during the download and install.
You can also try a direct download andinstall by:
iPod, iPhone and iPad Firmware Download
Nera the top of the page aretheinstructions for selecing the download for the install. -
The iPod cannot restore, when I try and resore it, an error message appears. It is already in recovery mode. What shoud I do to get it to restore?
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store. -
I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.
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cannot download apps to iPad since iOS 5.1 update. Get error message "An unexpected error has occurred"
Hi mike,
Seems like a frustrating problem! Try restarting your device, and trying again. If that doesn't work, in settings, under store, tap your apple id at the bottom of the page, and then sign out. Sign back in again, and try again.
Also, check you have enough remaining space on your iPad for the app you want to download, you can do this in settings, then general, then usage.
I also reccomend buying the app in iTunes on your computer, and then syncing it to your device.
Let me know how you get on, and I'll get back to you with further help if needed,
Nathan
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