Cannot update software and safari will not load

I keep geting this - Software Update can’t connect to the update server. Make sure you’re connected to the Internet, and then try again.
But i am connected to the internet fine. I have tried for days, as Safari will not load the home page, or any other, it just hans so i thought updating would help.
I have tried moving the plist onto the desktop and tried again but that has not worked.
Running Snow leopard 10.6.7
any help appreciated.

Install each update separately. I got iTunes and Remote Desktop to update, but still cannot get Safari to update. When my Mac is supposed to restart, I just get logged out. Am searching the boards to find an answer….

Similar Messages

After downloading last update itunes and safari will not connect but mozilla and internet explorer does running windows vista

Itunes and safari will not connect after installing the last update, but mozilla and internet explorer does.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

When i sync my ipad, iphoto cannot be found and pictures will not load on to the ipad.

How can I get the iPad2 to find the pictures in iPhoto on my MAC so they can be loaded on to the iPAD?

So - just to be clear. The photos are in iPhoto; iTunes lets you select the albums/events to sync, but the sync just doesn't happen?
If so, one possible solution is to clear any pics you've created or saved on the iPad. It's been seen before that on odd occasions saving pics from a website or whatever on the iPad/iPhone screws up the iTunes sync.
f you need to keep the pics, email them to yourself as attachments then delete them from the iPad.

HT4623 I updated my iPhone 5S to iOS 7.0.2 and iBooks will not load anything from the Store and Safari keeps crashing

I updated my iPhone 5S to iOS 7.0.2 and iBooks will not load anything from the Store- I cannot search or even view my purchases.
Also Safari keeps crashing. I have shut down the phone and restarted it twice and that hasn't helped. Any ideas?

Libellen wrote:
I updated my Iphone 5s with IOS 7.0.5
The Update would not have Installed if it was not suitable for your Device.
Libellen wrote:
... anyhowe the phone is now totaly "dead" and will not turn on
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Safari and mail will not load but i am connected to internet and can download form itunes and other sourses is that HD failure?

Safari and mail will not load but i am connected to internet and can download form itunes and other sourses is that HD failure? any suggestions ? verify disk says its OK

iOS 4: Updating your device to iOS 5 or later - Support - Apple
iOS: Unable to update or restore - Support - Apple
iTunes for Windows: iTunes Store connection troubleshooting
See if any of these three may help.

My phone was updating the new software and now will not turn back on, what do i do?

my phone was updating the new software and now will not turn back on, what do i do?

Never fear, help is here jpeterson4! Have you attempted to plug your device into your home computer? Have you verified that the device is charged? Does anything appear on the device when you plug the device into a charger? Please keep us posted, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Okay so about four days ago my ipad says it has apps to update but whenever i go to the update apps page it will not load and i have tried rebooting signing out but nothing will work, any suggestions?

Okay so about four days ago my ipad says it has apps to update but whenever i go to the update apps page it will not load and i have tried rebooting signing out but nothing will work, any suggestions?

If you are getting the blank app update screen, many, many people are having this problem over the last couple of days. It is a problem that Apple must fix now.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.

I upgraded to the new version "4" and it will not load any websites..."unable to locate server" is all i get and cannot figure out the problem ....had to delete and go back to an earlier version whichi understand is unsafe...what to do?

# Question
I upgraded to the new version "4" and it will not load any websites..."unable to locate server" is all i get and cannot figure out the problem ....had to delete and go back to an earlier version which i understand is unsafe...what to do?

That was probably caused by your Firewall blocking the newly installed version of Firefox.
No known security issues with Firefox 3.6.17, which was just released this past week.

Just downloaded 10.7.2 on to my macbook pro and now my safari will not load pages.

I just upgraded from Snow Leopard to Lion...10.7.2 and not my safari will not load web pages...my interent is working fine...the safari acts like it is trying but generally cant load them. every once in a while it will be able to load a page. My other web browser is having no problem so this is specific to Safari. any advise would be greatly appreciated. thanks

You supply little pertinent about the MBP and the iPhone.
First... on the MBP... Click on the Apple icon.. Top left in Finder...
 > About this Mac > Version...what does it say?
Which iPhone and what is its' iOS Version.

HT5654 I am trying to update my itunes software and it will not update.

I am trying to update my itunes software and it will not update.

Hi Oleruss32,
Welcome to the Support Communities!
The article below may be able to help you with this.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
- Judy

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

I have recently upgraded my mac and ipad to IOS7 and find that Safari will not load onto my iPad. It just shuts down the app. Any ideas? I have been onto Mac who took me through a very long iPad robot, but the problem is still the same! Help appreciated

Do you mean that you did a soft-reset ?
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't fix it then try closing Safari via the iPad's multitaskingbar and see if it works when you re-open it :double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
After trying the above you could also do a soft-reset (even if this is what you've already done it might be worth trying after clearing Safari's cache and closing the app via the taskbar) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Thumbnails on MySpace and Facebook will not load on Safari

I just got a MacBook Pro a couple of months ago and I love it! I am having a minor problem getting pictures (normally thumbnails) on websites like facebook and myspace will not load. When I am logged on to the wireless internet at school these thumbnails load fine, the problem occurs only when I am at home and try to access these websites. I am connected wirelessly to a 2Wire DSL router. Any help with this annoyance would be greatly appreciated!

Just did a forced reboot, seems to have fixed the problem.

Have done all updates on iPad for ios8, video on Facebook and Netflix will not load.

HAve done all updates on ios8, video will not load from Facebook or Netflix, any suggestions?

Just did a forced reboot, seems to have fixed the problem.

Talk Talk wifi connection but safari will not load any web pages?

I have a new Ipad and it is connected to TalkTalk wifi. But the problem is that Safari will not load a single web page?
Are there any known issues with this problem. My PC connects to the same wifi network and is running fine.
The build bar for the web page I try to access turns 3/4 blue but then gives an error message, 'cannot connect to server'
TalkTalk call centre kept saying that they do not support Ipad? But would not elaborate!
Apple call centre updated IOS 6.1.2 and reset network settings but no solution as yet.
Do I need to take this back?
Has anyone had a similar problem?

How old is your MBP?
Do you have APP?
Does this happen all the time? Does it happen on a specific site? What internet connection do you have?

My safari will not load in normal mode. I can load in safe mode only.

My safari will not load in normal mode. i can only load in safe mode.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 300 25 5120 KiB/s 1024 85 \\b% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[45]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')printf("%s (UID %s) is using %s '${p[$2]}'\n",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p ' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;} ' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' '/(sh|ng|ic)$/p' ' $3~/[0-9]:[0-9]{2}$/ { $4="";gsub(" "," ");gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}')print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/;END{if(NR<100)print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' '/\.(framew|lproj)/d;/plist:|:.+(M.+exec|scrip)/s/:[^:]+//p' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR<100)print "/System/"};' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a)print "CPU: "a;if(b)print "I/O: "b;if(c)print "Net: "c" (KiB/s)";if(d)print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' /lR/ { if($2<='${p[25]}')print $2;} ' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2.+/,"",a[n-1]);b=b"\n"$2" "a[n-1]" "a[n]" "$1;c=c$1;} END { d="sort";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF=int($NF/10240)} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L)f=f"\n\t"$0;} END { F=FILENAME;if(!F)exit;if(!f) f="\n\t[N/A]";"file -b "F|getline T;if(T!~/^(A.+ E.+ text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n\t...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' '/:/!p' ' /:/{$0="'"${p[28]}"'"};1;' ' $0;END { if(NR<100)print "com.apple.";} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status '-F bsd -k Sender kernel -k Message CReq "Beac|caug|dead[^l]|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? 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B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D22 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;A1 4 19 11;B4 0 0 44;C3 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&D22 11 17 17 20;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 52 0;B4 0 5 54;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 52 6;B4 0 7 54;B3 4 0 22;A3 14 6 52 0;B4 0 8 54;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 53 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 53 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&D13 21 0 32 19;D23 14 1 48 42;D23 14 2 48 43;D13 14 3 49 5;D22 4 4 50 0;D13 4 5 32 1;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D23 22 9 37 7;B1&&D13 10 42 32 40;D23 20 42 32 41;D13 25 37 32 33;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;D22 32 31 43 38;B1&&for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;B1&&D22 29 35 46 39;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At or near the top of the results, there will be a line that begins with "System Version." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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