Cannot use my credit card?

Dear,
I cannot buy anything on itunes store.
Always error when I submit order and this page say please contact iTunes support to complete order.
Please check for me.
Thanks,

contact iTunes support, or I will need your credit car number, security code, Apple ID and password to do it on your behalf.

Similar Messages

  • HT1904 I recently received a substantial refund from purchases my grandson of 8purchased. I tunes graciously refunded the money. However now I cannot use my credit card to make purchases for thr game I play.

    I recently received a refund from I tunes which I appreciated. My little grandson who is 8 made $460 worth of purchases without my knowledge. However now I cannot use my credit card for further purchases on the game I play. Getting itnacross to ITunes is difficult.

    dawnfromcabot wrote:
    ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART.  I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW.  THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY.  TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY.  I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
    Reading that is giving me a headache, how about normal type.

  • HT3702 cannot use my credit card on iTunes store

    i try to use my Credit card on itunes store but itunes store cannot provide my CC

    Try a different Credit Card or Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT203200 I cannot use my credit card to make purchases

    Says I have too many credit cards on my account

    Contact iTunes store chat, and talk with them about this problem.

  • Can I use my Credit Card to buy Apps from Bangladesh?

    Hello,
    I am from Bangladesh, I recently bouhgt iPad Air 2. Now I am interested to buy Apps from iTunes Store with my Credit Card, Can I? I am asking this question because yesterday I used my credit card to buy GoodReader Apps with price tag $0.99 from iTunes Store, after clicked BUY option then I put my credit card information as soon as Apps Store showing me a message that my address mismatch with the provided with the bank. As a result I haven't able BUY the App from the store, but my credit card account charged with $0.99. But I did not got the app GoodReader with price Tag $0.99.
    Please give me a proper guide. And also why the iTunes Store charged my credit card account though they have not permit me to buy the app? How to claim to reverse the amount?
    Thanking you in advance.

    Each time that you try to add a card, or change its details on an account, a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - your card issuer should remove within a few days or so.
    Store holding charge : http://support.apple.com/en-us/HT201292
    In terms of buying content, you have to be in a country to use its store, and have a billing address in that country on your account (you also cannot use a credit card issued by a bank from another country). As far as I can see there isn't currently an iTunes store in Bangladesh,  until if/when Apple open one then unfortunately you won't be able to buy any iTunes content (apps, music etc)

  • I cannot purchase gems using my credit card in clash of clans. help!

    I cannot purchase using my credit card and it always says contact itunes to complete this transaction. can someone help me on this? im currently playng clash of clans and im about to but gems for me to play. thanks!

    You need to contact Support
    http://www.apple.com/support/itunes/contact/

  • HT201303 Why i cannot buy gems using my credit card on my game?game name is clash of clans

    Why cannot buy gem using my credit card?

    What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page . If you are having a different problem ... ?

  • Cannot buy item to my games even I used my credit card

    I Cannot buy item to my games even I used my credit card,,, the "words written after I click to buy is "" need Apple itune support assintant".. Why like this? My games namely " order and chaos online"

    We are fellow users here on these forums, we won't know why you are getting the message to contact iTunes Support. If you haven't already done so then to contact them :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption
    (I've asked for your post to be moved to the iTunes Store forum, where you've posted is for questions about the iTunes U app.)

  • I just redeemed my itune giftcard but i cannot purchase a song. It's asking me to use my credit card to pay, why?

    I don't get how this Itune card works.I already redeemed the card and I have a balance of $25.10. When i  go to the ITUNE store and click "BUY", it doesn't allow me to purchase the song that I want? I have enough credit in the card so what am I doing wrong? I mean the darn thing is asking me to use my credit card to pay why>?? I'm confused ,please help me!! thanks!!

    I have the same problem

  • How do you reset the security questions when you havent used a credit card to make any purchases, only the gift cards. Apple support will not help me even though i know my account and apple id and password?

    Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!

    I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.

  • I have an itunes gift card balance on my account however I want to use my credit card to pay for songs. It automatically uses my balance and doensn't give me the option of using my credit card. In detail how do I change it or must I use my balance first?

    I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!

    Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
    Regards.

  • HT203167 Someone has been using my credit card to download games. this has happened before when I  had a different credit card on my itunes account. the apple store on that previous time would not give me the ip address where the downloads ended up.

    Someone I entrusted my computer to for repairs decided to keep it. all my personal information was on the computer. the peron has been using my credit card information o make ourchases from the apple store. If I do not have a credit card on the account on my iphone, I am unable to updatw it or my ipad. After persuading the apple store people to delete the last credit card info, I had to put aother credit card on the iphone to be able to update the software and thevapps. now that card is being used by the person o download war games on the new card. I cannot find any of his downloaded games on any of my devices. I am close to giving up my iphone and ipad. the last time i called the apple store, theynwould not give me the IP address of the omputer the games were downloaded to. they only gave me the name of my ipad. anyone could name thir ipad according to the name on mynipad. I have found the Apple store less than friendly about security matters like this. What can I do to maintain my acount and not continue to be ripped off by the thieving interloper? if i change my user name nd password, i will forever lose legitimate purchases. Please advise me.
    Killerappleuser

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    Is the credit card registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
    Each time that you add or change your card details then a temporary store holding charge may be applied to check that the card details are correct and valid (though that is usually $1 or the approximate local equivalent) : http://support.apple.com/kb/HT3702
    Did your daughter owe any amounts to iTunes ? Does anything show on your purchase history : http://support.apple.com/kb/HT2727 ? If they are proper charges which you don't think that you should have then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why can't I use my credit card in OVI store?

    After buying several apps in the Ovi Store using my credit card I was really surprised that Ovi Store does no longer accept my credit card because I'm not living in the US! (I'm requested to fill in a US address otherwise I cannot proceed.)
    **bleep**! *
    I'm not living in Iran or some other country on which the US has imposed sanctions. Can someone please explain? It feels like going back in time and I think Nokia will lose a lot of Ovi Store visitors this way.
    * Edit: thanks for censoring
    Solved!
    Go to Solution.

    @liza091162
    As far as OP was concerned trying at another time with SIM in place worked "Maybe the payment failed yesterday because I had removed my SIM card... Although I cannot see a connection."
    Happy to have helped forum with a Support Ratio = 42.5

  • A wrong friend of mine used my credit card for his payment

    Basicly someone I was used to be friend with is using my credit card, how can I stop the payments?

    Hey Felix,
    Please contact support via this link and they will help you with this issue.  They will need your friend's username/email address and the last 4 digits on your payment card.  If you are unsure of the email address/username that your friend uses, the team will need some more info from you.
    In that case, it would be helpful to include a screenshot of your last charge, the first 6 digits on your card and the last 4 digits.  This should help the agent locate the payment in our server.  They may need to ask for a transaction reference from your bank (if they cannot find it on the main server).  They will explain what they need.
    You can contact us in German or English - but it may be a bit quicker to use English as then any advisor can pick it up :P

  • Adobe Support cannot update my credit card

    I have a 6 person team on a CC account. We moved our shop to a new location and had to update our billing information. Your support team in India cannot update my Credit Card information.
    I called as soon as I got the message through CC that there was a problem. Here we are almost a month later after multiple attempts to update my CC# information now my "team" is not able to work today. 5 people without the ability to use your product. (my product - because I am a shareholder as well).
    Dennis Baughman
    Midtown Signs - Please call me.

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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