Cannot use the copy and paste option

Hello friends..
I can't copy and paste any documents. By clicking right clicking mouse there is option for copy. I copy it but i can't paste it even doing ctr--c followed by ctr--v. I unable to copy paste.
When i open clipboard i coudn't able to see any document or picture in it.
Please guide me how can I copy paste all document again.
I try to copy in word i cant do it.
I try to copy matrial from word to my email i can't do it.
How i can enable this copy paste.
There is no virus in my computer.
thanks for ur reply......

> I appreciate if you give some step-by step option to solve it. Do u know how to contact Toshiba service executive by email, do you have such links -email to solve our problem. I heard to make some changes in notepad or something like to solve it but I dont know what the right way to solve it is.
You can contact the ASP in your country if you have any problems with your notebook.
But to be honest I dont think that the guys will be able to help you because only the hardware problems can be solved by an ASP and this issue seems to be related definitely to the software. The guys always recommend reinstalling the OS from the Toshiba recovery CD firstly.
What you can do is to search on the Microsoft knowledge base for some solution proposal. For me it looks like a registry issue. But believe me; the simplest solution is the new OS installation or system restore to the early working point. Such procedure takes about 15min.
Best regards

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    Messaggio originale----
    Da: [email protected]
    Data: 26/01/2015 17.56
    A: "Umberto Gangi"<[email protected]>
    Ogg:  How can I use the "Copy and paste" tool in order get stamps in the same position in different pages (Acrobat XI for PC)?
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    It's recommended to download and install
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