Cannot verify credit card information

When I attempt to purchase a TV show (which I have done dozens of times), I get a message to verify my billing information. I input my expiration date and security code, and click done and a screen appears with the expiration date blank and grayed out and an error message telling me to correct my mistake. Multiple attempts have the same result. I contacted customer support via Chat and after a few minutes was told that the customer service person had to speak with a "senior advisor". That was 5 hours ago...no response. I decided to redeem a gift card that I had and use that. I redeemed the gift card and my account reflects that it has been registered. However, when I try to make a purchase, I get to the same billing screen and it won't let me use my gift card. What's going on?

Get in touch with iTunes support:
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4

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IPhoto Book "Unable to verify credit card information please try again"

Can anyone please help me?
When trying to order an iPhoto book I keep getting the following message:
"Unable to verify credit card information please try again"
-One click ordering is enabled
Would appreciate someones help on this.

Last year, and again this year, I was able to buy one iphoto calendar but then when I wanted to buy another to send to a different address, i kept getting the same error message, no matter how many times i double checked and re-entered my billing info. i finally figured out what to do (if i remember correctly, this came from apple customer service after many frustrating back and forths last year):
- go to the "buy calendar" window
- click "account info"
- click "edit shipping address"
- add a new address (the one you want to ship to)
- make that new address the default address
- delete all other addresses
- then buy it
it's really clunky, but it works for me. i'm assuming this will work for iphoto books, too.

Cannot change credit card information, "maximum nu...

I am trying to order a Skype Number and I need to update my credit card as it's expired.
On the order page I click "Change" and am taken to a page where I see five cards listed, and the message:
You've currently saved the maximum number of cards allowed for your account. To pay with a new card, remove one of your saved cards from your stored payment details.
Fine, I go to the stored payment details-page, however only my recently expired card is listed. Not the other four. I remove it and try to make the order again. Same thing happens. The card chosen by default by Skype is the one I just removed. When I click change I am back to the page listing cards that I used several years ago. No link to remove them. Go back to the Stored Payment Details-page which now says: You haven't stored any payment details yet.
Seriously? So now I cannot delete the old, "hidden" cards, and I also cannot add a new card because I already reached my "quota" of five cards on file, but which are actually not there....
How can a bug like this even be possible from a huge company like Microsoft?
So now I can't make any purchase at all with Skype. Nice.
And by the way, I am indeed in China, but when I visit an English version of Skype, having an English operating system and browser and I click on the support-link, you do realise that it's bad form to redirect me to a 100% Chinese version of Skype with no option to change language, right?

Checking for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Cannot save credit Card information, what can i do?

I Get an error message after entering credit Card info when buying an app from appstore...can not connect to iTunes store. When i try to re-enter the details they have not been saved.. Have tried to edit details through iCloud aswell, but get error message: (translated) an unknown error occurded. Anyone?

Go to your account information and set your method of payment to NONE. (You normally should not have to do this but since you are having a problem just give it a try.)

Cannot update credit card information

I have been trying for two days to update the expiration date on my credit card, I keep getting "Your request is temporarily unable to be processed" I have restarted my computer, iTunes is updated, I have tried a different card, tried on my Mac desktop and iPad... help!

Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Cannot remove Credit Card information from App Store

Hi
I had my account hacked sometime back. The person who did the hacking left the account name, but changed everything else, including my CC#. I called Apple and after several hours, I had my account back to normal.
The person on the other end of the phone told me when I wanted to make a purchase, I should enter my cc# and remove it after I had made the purchase. Today I tried and there seems to be no way to remove the card.
I found some info on this forum about removing the CC by setting the payment option to 'none'. That does not seem to be an option anymore, and when I try to delete number, the website keeps telling me to enter a valid CC#. Any ideas?

not solve my problem

Your credit card information cannot be verified at this time.

After a dozen attempts (within a timespan of 24 hours) to purchase a book that I created using iPhoto, I continue to receive the error message, "Your credit card information cannot be verified at this time. Please try again." Of course, I verified my credit card a dozen times, checked to ensure that the information in my Apple account matched the billing address of my credit card (it does), and I even went into iTunes to make a test purchase using the same Apple account and credit card. Of course, the album purchase in iTunes went through just fine, but I still receive the "verify" error in iPhoto.
I contacted Apple and, after 40 minutes on the phone with a support tech who appeared to be instant messaging or emailing back and forth with another tech in the print department, no solution was reached. I have purchased books using iPhoto with the same Apple account and credit card at least ten times in the past with no problem. The tech on the phone indicated that problems like this have been more prevalent since Black Friday. At this point, it's anybody's guess, but I am still left unable to purchase and print several photo books that I spent a lot of time making in order to send as gifts for Christmas.

After some troubleshooting, it would appear that iPhoto doesn't like specific characters placed into the shipping address. Specifically, it doesn't like "℅" which I placed into one of my alternate shipping addresses. When I replaced the "℅" symbol with the words, "care of," my order got placed and confirmation received ... finally.
As a side note, I actually typed "c/o" and, upon pressing the space bar, iPhoto automatically changed it to the symbol "℅" ... so I'm not sure if it's the symbol that messed up the process or just the forward slash.

HT204053 How can I verify my credit card information ?

HOW can I verify my credit card information at app store?

Open the "iTunes" or "App Store" app > scroll down > click on your Apple ID > View Apple ID > sign in > Payment Information

HT2534 I cannot update my credit card information in manage my account

I am trying to update credit card information in Manage my account but am having difficulties. Suggestions?

we have moved and I am trying to update my new information on to my phone and it will not accept it??

Why am I being asked for my credit card information on updates and then being told that my card is declined??h

I Have three app updates on my iPhone 5c, and the App Store is asking me for my credit card information when it is on file and then it gets declined. What is the purpose of needing my CC info for free updates?? Do NOT make me drop my apple products and change to that **** android crap.

Howdy GaryFC,
Thanks for using the Apple Support Communities.
If you have a payment source associated with your Apple ID, it needs to be a vaild form of payment. To troubleshoot issues with your payment type being declined, please follow the steps below.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Take care,
Alex H.

How do you delete your credit card information from iTunes

I'm trying to delete my credit card information in iTunes off my ipad but its not giving me the option to. Yes I've tried settings>iCloud>apple I'd also I have tried settings>store>apple I'd . It just won't let me do it. Also I redeemed money from a gift card with iTunes but it won't let me do it because of my credit card.

If you go to settings/store click on apple id and view account, if you cant change your payment method to none then you prob owe a balance.<----this happened to me. To verify this login to your account on itunes on the computer and click purchase history. if it shows you owe a balance you will have to pay it before you can remove your payment info

Can I download free apps without a credit card information?

Hi! I have recently created an Apple ID. I want to download a free app in the iTunes Store, but it forces me to enter a credit card information, and I don't have a credit card right now. I've seen iPhones were there's an option were it says "none" instead of giving a credit card information, but I can't see that option on my computer. Is that option available from a computer? Or am I obliged to have a credit card?

If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

HT1918 Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?

Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?

From that HT3702 page :
If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two

My kids have their own AppleIDs but have entered my credit card info to make purchases from their own devices. How do I remove my credit card information to prevent them charging to my card?

My kids have their own AppleIDs but have entered my credit card info to make purchases from their own devices. How do I remove my credit card information to prevent them charging to my card?

Hi Sconnor_USA,
You may be able to select None as a payment method, rather than having a credit card on their accounts with this article:
Change or remove your payment information from your iTunes Store account (Apple ID)
If you cannot select none, this article should provide more information on why:
Why can’t I select None when I edit my Apple ID payment information?
Thank you for using Apple Support Communities.
All the very best,
Sterling

I lost my Ipod touch yesterday. Can I disconnect my credit card information from my account and thereby eliminate that liability?

I lost my Ipod touch yesterday. Can I disconnect my credit card information from the account to avoid someone accessing my account and charging on it?

No, Apple cannot locate your iPod for you. If you didn't have Find My iPod set up before you lost the iPod, there's no way to trace it.
Regards.

Cannot verify credit card information

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