Cannot View Doc from Outgoing Payment under Approval Procedure messages

Hi Experts,
Both Originator and the approver cannot view the some of the pending and rejected documents when they are trying to edit the docuemtns from the approval procedures messages and approval decision reports.
In effect, the approval cannot approvbed the documents as he cannot check the document for approval. The documents can be viewed from the payment draft dopcument. It will be tedious for the approval to go back and forth to draft document and approval decesion report.
I already check the authorization for outgoing payment they both have full authorization. I can view the document as a super user. I need to know what other authorization do I need to check
Both originator and  approver has full acess on outgoing payment since some of the documents can be viewed som3 documents cannot bew viewed.
Please help. We are in the data catch up mode for October 2009.
We are using 2007B PL10
Regards,
Amy
Edited by: Sandra Callanta on Oct 20, 2009 11:06 AM

Hi
Login with userid who will approved the document
Go in Admin > Approval Procedure > Approval Decision Report >
Select first check box " No Decision Yet"
select the pending one and approved it > update > ok
Thanks
Kevin

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