Canon LIDE210 scanner won't work with 64 bit arch.

I have a Canon LIDE 210 flatbed scanner which is supposed to be fully supported in linux - for many many months if I plug it in, and start up GIMP to use the scanner plugin - initially it looks like it will work but although it successfully completes a preview scan, if I ask it to do a full scan of a page or section of page it makes abnormal noises, and ends up usually screaming as if in pain, and then the sane application hangs. This is if it is plugged in to a laptop with usb3 cable connecting the laptop to the scanner, and running 64 bit arch.  Yet the same scanner plugged in to a laptop which only has usb2 ports, and running 32 bit arch works flawlessly running the scanner in the same way.
I expect that the 32/64 bit arch issue is not relevant, and it is some problem with the usb3 drivers not being compatible with the usb2 capability of the scanner that is causing the failure.
I have seen some suggestion (from a Ubuntu forum) to "In the UEFI/BIOS change the setting under USB configuration, "XHCI Pre-Boot mode" from enabled to disabled. In some BIOS configurations this setting is known as "XHCI Mode". Is there a better way to resolve this since usb3 external drives and usbkeys work fine without this change on the same machine.
Does anyone have any experience with running usb flatbed scanners via a usb3 port, and if so is there a workaround that is known to work with this particular scanner? I have seen the thread at https://bbs.archlinux.org/viewtopic.php?id=184816 which also did not lead to a solution.
It would be nice to find a way to deal with this although perhaps a newer linux compatible scanner that is equivalent to the LIDE 210 is available that is compatible with usb3?

Hi Steve,
The Canon Australia web site is only showing v4.5.1.2 of CanoScan Toolbox for the LiDE35 (same version for Windows and Mac). There is no mention of v5.0.1.3 being supported by this model so this could explain the application is unable to locate it. The applications typically have a built-in list of support devices and if the 35 is not in this list then it won't work. Again with reference to the Canon web site, the LiDE 600F and 70 show v5.0.1.4 of CanoScan Toolbox. Later models, such as the LiDE 100 and 200 released last year, don't use the Toolbox application. Instead they work with MP Navigator or OS X apps like Preview.
Pahu

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