Canon LiDE35 scanner won't work with latest CanoScan software

I upgraded my MacBook Core Duo (2006) to Snow Leopard this weekend. All fine except even after loading the latest Canon Driver (lide35osx7721en.dmg) and restarting, then using CanoScan Toolbox 5.0.1.3 -- I get the message "Can't find Driver".
If I go back to 4.5.1.2 version of CanoScan - it works OK! But the 5.0.1.3 software is easier to set, gives lots of choices - it should work, right? Has anyone tried this or can anyone comment. (I never got 5.0.1.2 nor 5.0.1.3 to work with Leopard either - but hadn't updated the DRIVER - now I have but it still can't "Find" the driver!)
Thanks for any comments here - at least I can scan - and sure, maybe I could update this 5 year old scanner - but it works great!
Best regards,
Steve Schulte
Tuesday 27 April 2010

Hi Steve,
The Canon Australia web site is only showing v4.5.1.2 of CanoScan Toolbox for the LiDE35 (same version for Windows and Mac). There is no mention of v5.0.1.3 being supported by this model so this could explain the application is unable to locate it. The applications typically have a built-in list of support devices and if the 35 is not in this list then it won't work. Again with reference to the Canon web site, the LiDE 600F and 70 show v5.0.1.4 of CanoScan Toolbox. Later models, such as the LiDE 100 and 200 released last year, don't use the Toolbox application. Instead they work with MP Navigator or OS X apps like Preview.
Pahu

Similar Messages

Canon LIDE210 scanner won't work with 64 bit arch.

I have a Canon LIDE 210 flatbed scanner which is supposed to be fully supported in linux - for many many months if I plug it in, and start up GIMP to use the scanner plugin - initially it looks like it will work but although it successfully completes a preview scan, if I ask it to do a full scan of a page or section of page it makes abnormal noises, and ends up usually screaming as if in pain, and then the sane application hangs. This is if it is plugged in to a laptop with usb3 cable connecting the laptop to the scanner, and running 64 bit arch. Yet the same scanner plugged in to a laptop which only has usb2 ports, and running 32 bit arch works flawlessly running the scanner in the same way.
I expect that the 32/64 bit arch issue is not relevant, and it is some problem with the usb3 drivers not being compatible with the usb2 capability of the scanner that is causing the failure.
I have seen some suggestion (from a Ubuntu forum) to "In the UEFI/BIOS change the setting under USB configuration, "XHCI Pre-Boot mode" from enabled to disabled. In some BIOS configurations this setting is known as "XHCI Mode". Is there a better way to resolve this since usb3 external drives and usbkeys work fine without this change on the same machine.
Does anyone have any experience with running usb flatbed scanners via a usb3 port, and if so is there a workaround that is known to work with this particular scanner? I have seen the thread at https://bbs.archlinux.org/viewtopic.php?id=184816 which also did not lead to a solution.
It would be nice to find a way to deal with this although perhaps a newer linux compatible scanner that is equivalent to the LIDE 210 is available that is compatible with usb3?

Hi Steve,
The Canon Australia web site is only showing v4.5.1.2 of CanoScan Toolbox for the LiDE35 (same version for Windows and Mac). There is no mention of v5.0.1.3 being supported by this model so this could explain the application is unable to locate it. The applications typically have a built-in list of support devices and if the 35 is not in this list then it won't work. Again with reference to the Canon web site, the LiDE 600F and 70 show v5.0.1.4 of CanoScan Toolbox. Later models, such as the LiDE 100 and 200 released last year, don't use the Toolbox application. Instead they work with MP Navigator or OS X apps like Preview.
Pahu

I recently install Lion OS on my iMac and just found out that my Canon 4400F scanner won't work with Lion, what can I do to get it working again?

I am having trouble with some of my previously installed software before installing the New Lion OS. I just found this evening that my Canon 4400F Scanner will no longer work with the new OS. I need to know if there is a solution for this short of buying a new scanner? I am also upset that my Microsoft Office Professional will no longer boot as well. Anyone know why this took place?

If it will not longer work due to Lion, it's most likely becasuse no drivers for Lion have been released. No way to get aroud it other than going back to Snow Leopard. MS Office wont work if it is '04 or earlier becasue it is a PPC application. Mac switched from PPC to Intel in 2006 and created the Rosetta emulator to allow companies to make their software compatable or allow users to buy new software. After 5 years, Rosetta support was dropped, with the release of Lion. No way to get this software to work with Lion.

My epson Perfection V330 scanner won't work with mavericks

I updated to Mavericks and now my Esson scanner won't work. I found a download for a driver on the Epson site but it doesn't seem to want to download - either that or it's taking hours to download.

Hi,
As listed on Epson's site the drivers are available via Apple Software Update.
Ensure the scanner is powered on and directly connected to your Mac, then try following the steps below:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=14551&BV_UseBVCooki e=yes&infoType=Downloads&platform=OSF_M_X7
Now try opening the Image Capture application within the Applications folder and check if your scanner appears.
If the scanner cannot be located yet try restarting your Ma and check for any difference.
If the same still persists try resetting the printing system, then try adding the scanner again as listed on Epson's site.
You may reset the printing system as following:
http://support.apple.com/kb/PH11143
Finally, if you still having issue getting the drivers from ASU try installing the package below and try scanning from Image Capture again:
http://support.apple.com/kb/DL899
Shlomi

Canon 5600f scanner doesn't work with Snow Leopard

Please someone help - I made the mistake of upgrading to snow leopard. My new Canon 5600f scanner now does not work. Pop up says it has wrong driver. OK.. Downloaded EVERY Canon driver possible + the updated Navigator EX 2.0 software. Note I HAVE downloaded these files, specifically for this model of scanner, specifically for snow leopard: http://software.canon-europe.com/products/0010652.asp. I have rebooted the mac about 4 times. Please, what am i doing wrong?!

Pahu,
I too upgraded to Snow Leopard last night and have been having trouble with my 5600F all day. I'm glad I can still use the scanner in the Image Capture tool, but I would like to use the MP Navigator EX as well. I downloaded:
Scanner Driver 14.8.2
ICA Driver 1.1.1
ver Solution Menu 1.4.0
MP Navigator EX 2.0.4
MP Navigator EX 2.0 Opener
and On Screen Help 1.10
The download area for the MP Navigator EX 2.0 Opener reads "In Mac OS X 10.6, you will need to set up MP Navigator EX 2.0 Opener with Image Capture before scanning using the Operation Panel or Scanner Buttons on the machine."
I'm having trouble setting up the opener in Image Capture. The scanner still scans beautifully through Image Capture, I would just like full functionality back. Any suggestions? Thanks!
Tangor

Canon MX7600 scanning won't work with Lion

Canon tech support tried downloading and installing latest software, throwing out old stuff, etc.., but finally concluded the problem lay with the operating system. Any thoughts?

Thanks for your response, Pahu. The scanner drivers are both installed. Also, I just downloaded and installed Apple's latest Canon printer drivers, released today, and restarted. When I open Image Capture it says "No scanner or camera attached." The printer is connected via USB and will print. Also, attempting to scan from the Canon Solutions Menu produces an error message: "The scanner driver supported by this software is not installed. Install it and then retry."
If I connect a NeatReciepts scanner, it does show in Image Capture and does scan.
I've opened a trouble ticket with Apple.

Epson Perfection 1650 Scanner won't work with 10.7.5, help?

I am trying to use my EPSON PERFECTION 1650 scanner with my MacBook Pro, software version 10.7.5. The old driver does not work with Lion. I ran software update, with the scanner connected, and it did not come up with any new Epson software to install. Can anyone help me locate this driver? When I googled Epson driver for this operating system, it says I have to run software update on the Apple and it will automatically come up. But I have had no luck. Someone help please? Thanks, Chris

Hi,
As listed on Epson's site the drivers are available via Apple Software Update.
Ensure the scanner is powered on and directly connected to your Mac, then try following the steps below:
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=14551&BV_UseBVCooki e=yes&infoType=Downloads&platform=OSF_M_X7
Now try opening the Image Capture application within the Applications folder and check if your scanner appears.
If the scanner cannot be located yet try restarting your Ma and check for any difference.
If the same still persists try resetting the printing system, then try adding the scanner again as listed on Epson's site.
You may reset the printing system as following:
http://support.apple.com/kb/PH11143
Finally, if you still having issue getting the drivers from ASU try installing the package below and try scanning from Image Capture again:
http://support.apple.com/kb/DL899
Shlomi

New scanner won't work with G5, Intel Core Duo

I bought a Brother MFC 420cn all-in-one. The printer/copier works great, but I can't get the scanner to work with the Mac. The scanner driver comes with a bundled software "Presto Page Manager 4.0," made by New Soft, Inc. New Soft blames Apple for their new Intel products. They told me to contact Brother. Brother doesn't have an update that works with the new Intel Mac. Apple doesn't have a solution. I've spent hours being kicked around, and nobody has a solution. How can I get this scanner to work with my Mac? Anybody else out there have this problem concerning compatibility problems with the new Intel Macs and periferal hardware/software out there?

Hi Hefdog,
Considering what I presume are fairly radical differences in the architecture of the new Intel Macs, it is amazing how well most things work. And since the Intel machines are obviously here to stay, I guess it’s only a matter of time before all vendors provide compatible drivers etc.
Have you tried to run your new scanner from Photoshop? I found the ‘Acquire’ function worked, even before installing other drivers. And you’re not missing much in Presto Page Manager, unless it’s been improved considerably since an earlier version!

Scanner won't work with one user but will work with another

Tonight I used my scanner and it worked fine. Then a few minutes later I tried to scan another documentand it wouldn't work. I finally logged off, and switched users (to Administrator) and I was able to use thescanner. I don't know why it works for one user but not the other. (This is very inconvenient.) What do I need to do to fix it?

Hi Rustyintegrale,
A couple of questions...
1. Does the unit immediately kernel panic when power from the bus hits the drive?
2. Does it happen in multiple users?
3. If you startup, interrupt the boot process and boot to the startup manager (by holding option on startup) and then plugin the SuperDrive does it kernel panic there as well?
When a peripheral causes a unit to go into this state, there's little that can be done to troubleshoot from a software perspective. Especially if your answer to all three questions above was "yes." You can certainly try resetting the PRAM & SMC, to see if there is any change. But, I think the next best step might be to bring the machine and this optical drive to see a qualified technician.

I heard Lyon won't work with Quicken, what software is taking it's place and will it be easy to transfer data?

I have read reports Lyon won't support Quicken. I use Quicken all the time. what finance software is taking it's place/recommended and will data transfer be seamless and easy?

You have that backwards. Quicken will not work with Lion, and Intuit will not produce a compatible program. They suggest you switch to Quicken Elements.
There are quite a large number of finance software available. You will find them at MacUpdate or CNET Downloads
I believe a good candidate is Mind Your Own Business - MYOB, but there are many others. You will have to find one that suits your particular needs best.
The Quicken you now have is able to export some of its data files to .csv format that can be used with other software that cannot read the standard Quicken file format.

Canon Lide30 scanner will not work with PS in CS3

Hi all,
I have just re-installed CS3 on my G5 after a clean erase and install of the OSX Leopard. All software has been updated. All went smoothly except that I simply cannot get the Canon Lide 30 scanner to work again in PS. I keep getting the same message saying......'The necessary file could be missing or damaged, or the settings are incorrect. Reinstall the scanner driver. Scanner driver will be closed'.......
This is the latest driver downloaded from canon? Its been reinstalled a few times, mac restarted etc?
Does anyone have any ideas as to how I can get it working again?
Thanks in advance.
YZ

Success..!!!
I'm not sure what was going on? Perhaps the file was being corrupted on download or maybe it was not fully Leopard friendly even though the driver I downloaded is supposed to be up to date. Anyway, I went to the original install disc which has not been used in about three years. All works fine now! I'll definitely look into VueScan as well.
I just decided to do a fresh install of everything from the ground up as my G5 has just had its CPU replaced under warranty and it seemed like a good time to do it. Surprisingly it was no where near as bad as I thought it would be after X2 back ups were made on different external drives. The ONLY problem I have had all day is the scanner.
Thanks again for the help.
K

Canon MP830 scanner does not work with Leopard

Hi,
I have a Canon MP830. The printer function works fine but the scanner function does not work anymore since I've installed Leopard. From time to time it seems to work, randomly, ... but most of the time, if I use the MP830 navigator software and try to scan in a batch (from the tray), I get an error message saying "Het scannen is mislukt" (dutch for: Scanning process failed).
I hope that Apple and/or Canon are working on updated drivers because this is quite annoying... Plenty of fancy features in Leopard, but the easy, all-day features don't work
This is maybe not the right place to mention this comment but:
After I've installed iCal, it crashes everytime (randomly) when i click on the details of a calendar item... and generates an error message report... I can imagine I am not the only one who has this problem. Never had this before when using Tiger.
Regards,
F.

Actually, Canon has been providing various updates throughout the month of November. Go to www.canonusa.com, place your cursor over "downloads" and when a drop down menu is presented, click on "consumer." You might have to be patient, the site has been slow lately. Anyway, click on the pull downs in the middle of the page to select your printer. When the next page is presented, select MAC OS X from the pull down menu and you'll see the drivers and updated applications.
Over the weekend, I purchased an MP610. After performing the installation of files from the CD, I then downloaded and installed drivers and applications and the printer seems to work just fine, to include scanning, copying, etc.
Hope this helps,
Jimmy

HP scanner won't work with Yosemite

I can't use my scanner (HP Deskjet F380 All-in-One) now that I have Yosemite. I looked for the HP driver, but it doesn't exist for OS X 10.10.1 I need help, please.

Have you tried using Image Capture that comes with Yosemite. I had a similar problem after the upgrade and my HP was no longer supported. I switched to Image Capture and it works fine, lacks some features that the HP software provided but overall it works for my needs.

Photosmart D110 Scanner won't work with Mavericks

Since upgrading to Mavericks on my MacBook Pro, I can't save a scanned document, and I can't email one. I get an error message about the format of the document (and it's a document I've previously scanned and sent in a previous OS). Now, after trying to cancel the scan and the save, I'm hung up on "canceling." Can't get anywhere. Can anyone help? Thanks.

After being on the phone for 90 minutes with HP support, we came up with the following solution.
Download OXS 8 driver and software for the D110. Then download this from apple, a fix.
http://support.apple.com/kb/dl907
good luck!

Microsoft office 2004 no longer works with latest system software upgrade

Since the latest automatic upgrade to my system OS X 10.6.8 Microsoft Office 2004 will not open work properly. Excel cannot import a text file and Entourage cannot append an attachment. In both cases they go into limbo and I have to force quit. Has anyone else had the problem and is there a fix as I am now without a properly operating email program.

Download & install this security update:
http://support.apple.com/kb/DL1489
Software update should show it as available.

Canon LiDE35 scanner won't work with latest CanoScan software

Similar Messages

Maybe you are looking for