Canon PIXMA 860 and 560 not recognized by Image Capture

I can scan from the printers to my MacBook. And I go to System Prefernces / Printers and Faxes and both are shown as printers and as scanners. I can open from their and scan but when I open image capture it doesn't find any scanners.
I down loaded and installed both the newest canon printer and scanner drivers as well as the newest ICA driver. Still they are not recognized.
What am I missing?

ATC7 wrote:
Just for testing purposes, I removed the canon printer, removed all canon software and updates from my system and then used the original CD that came with my 870 to reinstall the printer and lo and behold, Image Capture started working again for wireless scanning.
Hello and thanks for the feedback.
There are two scanner drivers available for many of the new models of Canon AIOs. There is the ICA driver and the Canon scanner driver.
During my tests on clean builds of 10.6.x I found that my Canon AIOs were able to print and scan via wireless by simply installing the Canon update provided by Apple. This update consisted of the then latest printer driver for many models of Canon AIO and inkjet and the ICA driver. Canon's scanner driver was not included as part of this download from Apple.
The ICA driver is installed in HD > Library > Image Capture > Devices and the package is called Canon IJScanner1. Later versions of the ICA driver also installed another package, Canon IJScanner2. These ICA drivers provide a minimal amount of scanning selections and only appear to work with Image Capture and Preview. Other applications like Canon's own MP Navigator and Adobe Acrobat Pro will not scan with just the ICA driver installed. The Canon scanner driver for the respective model is required.
From what you have said and from my own testing I propose that the original CD did not contain the ICA driver but the Canon scanner driver for the MX870. And with only this driver installed you were able to scan using Image Capture via the wireless. I don't recall ever testing a 10.6 build where only the Canon scanner driver was installed and not the ICA driver (it is present by default on 10.6 but only has older models of Canon AIO's - your MX870 is not there). Had I tested this I believe that I would have been able to scan via wireless using Image Capture.
I also propose that once you installed the Canon v2.4.1 update, which contains a version of the ICA driver package that is also available from Canon web sites, then Image Capture stopped using the Canon MX870 scanner driver and used the ICA driver instead, thus stopping you from wireless scanning.
Right now I am using a new build of 10.6.6 on my MBPro. So that I could print to my MP990 at home and an MG6150 at work I simply installed the v2.4.1 update and have printer and scanner queues in Print & Fax for both. I have not installed scanner drivers for either device and at home with my MP990 Image Capture does not show any device being available, while Preview does show the MP990 once I select 'Import from Scanner > Include Networked Devices'. Also, Acrobat Pro 9 does not show my MP990 being available.
And with regards to the v2.4.1 update, the drivers included are provided by Canon to Apple, just as the other vendor drivers are provided to Apple, to make life easier for us Mac users. The drivers are available individually and get downloaded and installed automatically when the respective model is connected to the Mac and no local driver is present. As for the package including all these individual vendor drivers, this would be created by Apple.
Pahu

Similar Messages

  • Iphone and iPad not appearing in Image Capture

    Hi
    Since upgrading my iPhones and iPads to 8.1.1 I no longer see them in the Image Capture program.
    I liked this program for mass deleting bad photos.

    Hello adambravo,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best of luck,
    Mario

  • Canoscan 4400f not recognized by image capture

    My imac with lion installed will not recognize my canoscan 4400f scanner. My white macbook is fine.
    I have tried using Cannon software and it tells me no driver is found.

    I had the same issue and when I searched for a solution, all I found was your question. So I messed around a bit and got it working.
    I'm no computer engineer, so I did about 3 things at once rather than 1 at a time. Thus, I don't know if it was one step or a series of steps that got things working again so I'll tell you what I did and you can take it from there.
    I had the iphone 4 connected with the cable. I had image capture running. It listed the proper number of images but I couldn't see the thumbnails and when I downloaded all, the newest ones didn't download.
    In image capture, I went to the devices menu and clicked "browse devices" and unchecked iphone. Then I did a hard reset of the iphone by pressing the home and power button at the same time until the apple logo appeared. Image capture said no devices were connected. After the reboot (while still plugged into the USB), image capture showed my phone and all the thumbnails correctly.
    I'm guessing it was just the reboot that did the trick.
    good luck.

  • IPhone 4 not recognized by Image Capture

    help! so i'm trying to transfer photos i've taken with my iphone to my mac. when i open image capture, the iphone doesn't pop up as a recognizable device. tried to google the issue and to no avail... any help is appreciated! thanks

    I had the same issue and when I searched for a solution, all I found was your question. So I messed around a bit and got it working.
    I'm no computer engineer, so I did about 3 things at once rather than 1 at a time. Thus, I don't know if it was one step or a series of steps that got things working again so I'll tell you what I did and you can take it from there.
    I had the iphone 4 connected with the cable. I had image capture running. It listed the proper number of images but I couldn't see the thumbnails and when I downloaded all, the newest ones didn't download.
    In image capture, I went to the devices menu and clicked "browse devices" and unchecked iphone. Then I did a hard reset of the iphone by pressing the home and power button at the same time until the apple logo appeared. Image capture said no devices were connected. After the reboot (while still plugged into the USB), image capture showed my phone and all the thumbnails correctly.
    I'm guessing it was just the reboot that did the trick.
    good luck.

  • My Canon PIXMA MG5420 printer is not recognized by my Mac nor my Dell.

    This is item is brand new and has been inop for the last 3-4 weeks as I did not have time to address this issue.  Sadly, the item sat boxed for 2 months or I would have returned it immediately.  Beyond irritated and frustrated!  Any ideas on correcting this connectivity issue?

    Hello,
    We appreciate your reply, and apologize for any inconvenience this issue has caused for you.  We do hope someone in the community will be able to help with your PIXMA MG5420.  If this a time-sensitive matter, we'd suggest reaching out to our technical support department at http:bitly.com/ContactCanon.
    Please note that the forums aren't meant for immediate technical assistance (per the forum guidelines), but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.
    If you've come across a problem that requires urgent assistance, we'd recommend contacting our technical support team by phone or email through the link above (or just click HERE).
    We hope this helps!

  • Reconnecting Canon PIXMA 860 after iMac upgrade and router change

    I just upgraded to a new iMac. I downloaded all the drivers for my Canon PIXMA 860 but the computer can not find the printer on the network (new router too) or if connected by USB. How do I get my iMac to recognize the printer? TIA

    Modesto:
    I have a Pixma 800 and I assume setting up yours is the same as mine. You have to connect the printer to the computer via USB cable directly and set it up wired with the setup disc that came with the printer. After you've done this disconnect the USB cable from the computer and connect it to the USB port of your router. In my case, it is the Airport Extreme station. I'm not sure after this but I would go to System Preferences under the Apple and then click on printer and Fax. If you do not find the printer there, click on the "+" and after a time, the printer should show up because the printer driver has been downloaded. I don't know if your printer driver has been downloaded with the Apple OS software. Then click on the Pixma 800 which should show up and then click add. I'm not sure about the rest but you must first make a direct USB connection between the printer and the computer. I hope this starts you on the way.

  • Connecting Canon Pixma 860 Printer Wirelessly

    OK, I give up! Can someone please give me the steps on how to connect my Canon Pixma 860 printer wirelessly to my iMac? I am running Snow Leopard, all drivers are up to date, and I have a 2Wire AT&T modem/router. I've Googled, "forumed", called tech support and prayed, to no avail. This can't be this difficult! I would greatly appreciate assistance on this. It's now become a matter of principle to me. Thanks all....

    Modesto:
    I have a Pixma 800 and I assume setting up yours is the same as mine. You have to connect the printer to the computer via USB cable directly and set it up wired with the setup disc that came with the printer. After you've done this disconnect the USB cable from the computer and connect it to the USB port of your router. In my case, it is the Airport Extreme station. I'm not sure after this but I would go to System Preferences under the Apple and then click on printer and Fax. If you do not find the printer there, click on the "+" and after a time, the printer should show up because the printer driver has been downloaded. I don't know if your printer driver has been downloaded with the Apple OS software. Then click on the Pixma 800 which should show up and then click add. I'm not sure about the rest but you must first make a direct USB connection between the printer and the computer. I hope this starts you on the way.

  • Canon Pixma MP 540 does not scan any longer after update mountain lion. printer works normally. Who can help.

    My Canon Pixma MP 540 does not scan any longer after update mountain lion. MP Navigator EX 2.0 starts and immediatley stops and comes with this message:
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSImageCell loadingState]: unrecognized selector sent to instance 0x825c0f0'
    Printer works normally. Who can help.
    Thank you
    PeterPan52

    Hi
    Did you find a solution to this ? I amhaving same problem
    Thanks

  • Canon EOS Movie Plugin-E1 not recognized in Final Cut Pro 10.0.7

    Canon EOS Movie Plugin-E1 not recognized in Final Cut Pro 10.0.7
    I just installed the new version of final cut pro 10 and the canon plugin-E1 version 1.4 for the canon 5D mk III but after starting final cut pro I can not find the Log and transfer button., with the result I cannot import my files.
    Is there a solution for this problem.

    There is no L&T function in FCPX.
    The import media dialogue window does what you want.
    OS versions later than 10.6 should be fine importing Canon DSLRs.
    Russ

  • My canon pixma E510 scanner is not working

    My canon pixma E510 scanner is not working any error "Your printer is in use" popups every time is use scan command

    Hello parvenza,
    It sounds like you are experiencing issues with your Canon scanner, I'm sure that is frustrating. I have found an article with some resources that may help get your device back up and running:
    OS X: Printer and scanner software available for download
    http://support.apple.com/kb/HT3669
    If these steps yield no results, you may want to take a look here:
    OS X Mavericks: If you can’t scan
    http://support.apple.com/kb/PH14261
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Downloaded Canon printer/scanner drivers for Canon PIXMA MP520 and MX860 on Mac Book laptop, and they worked.  However, when I downloaded the same two drivers on Mac Book Air, neither worked.

    Downloaded Canon printer/scanner drivers for Canon PIXMA MP520 and MX860 on Mac Book laptop, and they worked.  However, when I downloaded the same two drivers on Mac Book Air, neither worked.

    I wasn't aware that VueScan charged a yearly license.
    You simply launch Image Capture and if the scanner is recognized it will be listed in the SHARED list in the left display column.  Select the scanner name and the app will start an overview scan.  You will also see a list of scanning options in the right display column (resolution, paper size, file output format, etc.
    The above description is when everything is working correctly, which has been the case for me.
    Good luck.

  • My canon powershot SX2210 IS is not recognized. It was before I installed OSX!!

    my canon powershot SX2210 IS is not recognized. It was before I installed OSX!!

    graham135 wrote:
    my canon powershot SX2210 IS is not recognized. It was before I installed OSX!!
    Reinstall OS X in case you had a bad download or install on your previous try.  Then test to see if the problem is fixed.
    If you need to post back for other ideas, please tell us which specific Mac and Mac OS X version you are using.  Also verify your camera's model number.  The only one I could find by searching Canon's web site that is close to your "canon powershot SX2210 IS" is Canon PowerShot SX210 IS.

  • My daughters ipod touch is disabled because of a wrong passcode.  I have tried many times to log onto to Itunes and it will not help without a passcode and is not recognizing the itouch as a device, but the USB is functional.  Do I need Itunes to fix this

    My daughters ipod touch has been disabled because of a wrong passcode.  After 2 days of trying to get into Itunes, it will not help without a passcode and is not recognizing it as a device even though the computer is recognizing the USB.  I know I have to do a complete recovery, but can I do this without Itunes (or Icloud)?

    You cannot do this without itunes on your computer

  • Ipod shuffle will not charge and is not recognized by itunes or computer

    HELP, My G2 ipod shuffle will not charge and is not recognized at all by my computer or itunes. it is like there is nothing even pligged in to the usb port. and when i plug in my ipod to the charger my ipod blinks orange 4 times and then stops whats going on?

    Is your phone itself working OK?

  • "Device connected to USB port has malfunctioned and is not recognized"

    When I hooked my nano up to my computer today, the screen went black with a silver apple icon on it...it's still all lite up and on...but it won't change from that screen.
    And my computer says, "Device connected to USB port has malfunctioned and is not recognized", so it won't show up in iTunes.
    What do I do?? Thanks.
    Windows    

    iPod appears in Windows Explorer but does not appear in iTunes.
    iPod does not appear in iTunes.
    Fast user switching in Windows XP is not supported.
    Strange iPod behavior.

Maybe you are looking for