Canon Pixma Pro 100 won't print

Hopefully someone can help. I just purchased a new Pixma Pro 100 and diligently set it up using a USB connection to my laptop (Windows 8, 64 bit). The printer printed the alignment page fine, but won't print anything else (including a Test Page from the device Properties box). I immediately get an on scree error message when trying to print.
Any thoughts out there?

Unplug the printer for 15 minutes. Unplug it from everything. Don't use My Image Garden. Use Easy Photo Print EX (came with your printer) or some other program.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

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Canon Pixma Pro-100 printer ejects 3.8 in of a 4X6 paper and prints only 2.2 in of the image printing from Photoshop CS6, I'm sure I set everything correctly - what could I be missing?

Using Mac Pro running Snow Leopard (10.6.8) & editing & printing from Photoshop CS 6.
Have new Canon Pixma Pro-100 printer and set it up yesterday. First thing printed was a
document from MS Word (a letter) 8.5 X 11 plain paper - this came out OK. Next I fire up
Photoshop and open a 4 X 6 inch image to do a test print. I set it up in the print dialog as
4X6 paper, Canon's Pro Glossy paper profile, rear tray, standard print quality, Photoshop
manages the color. I load the paper in the rear tray close the covers and hit print. Now, when
it starts to print the printer moves about 3.8 inches of paper out of the printer and starts printing
on the remaining 2.2 inches then spits the paper out. It does this in Photoshop (any image it doesn't
matter), and it does it printing from Capture NX. I have been able to get it to print on the paper
correctly using Apple's Preview program but that that's not going to do me any good. I was on
the phone with Canon tech support for about 2 hours and they were completely puzzled suggesting
I would have to use Canon's printing apps instead to print - that doesn't do me any good either.
I want to be able to print from Photoshop. Any one every heard of this or experienced the same
problem? Thanks JamesD!

Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
I also checked out this B&W test image:
http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
You can print a series of test images:
find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
You can do a similar thing in Lightroom using the printer driver and User Templates.
There would be some one-time trial and error to that approach.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Canon Pixma Pro-100 prints very dark

I see that this is a recuring problem with the Canon Pixma Pro-100, but as nothing I have found online helps I'm asking and are hoping that someone can solve this problem for me.
Just picked up a Pixma Pro-100 today, and installed it on my 2011 iMac 27" (Yosemite) with downloaded drivers from Canon's website to be sure i have the latest ones. I also checked the printers firmware but that's the latest at 1.100. Wether I'm printing via Lightroom or Photoshop; or via Canon Print Studio Pro, My Image Garden, or via LR / PS directly; with- or without PS as color manager; the prints turns out to be much to dark.
I have to set an exposure of +2/3 in LR to be anywhere close to getting the same result as on the screen. I'm also careful to select the right ICC profiles for the correct paper. My monitor is calibrated with an Spyder4pro and I also re-calibrated it during this process to see if that helped.
Well. Long story short; the prints are to dark. So i borrowed my wife's 2013 MacBook Pro (Yosemite) Spyder4pro, and installed the latest drivers from Canon. Again; on this machine the prints are also to dark with about +2/3 to correct for the printer to do something that looks like the monitor. Both monitors are also set to about 30% brightness.
I also have access to an Epson Stylus Photo R3000 and the prints from this comes out much brighter.
Sadly I see that many others also have the same problem. So; here's the question. How do I fix this? Do i have to return the printer again and get a refund? Because this is clearly not good enough.
Solved!
Go to Solution.

Hello again. I recognize that a print is good if you like it and bad if you don't, despite what others might say, but I will at least share my experiences. They might help you or others who are following this thread.
My monitor is calibrated with Spyder 3. Gamma 2.2, 6500K, 83 cd/m^2. Contrast at 50%; brightness about 52%. My monitor lets me choose blackness level - it defaults to 50%.
When I print the test image I linked to above, using Lightroom, with no adjustments, my technical output is as follows:
Middle step wedge shows twelve disticnt steps. Whitest step is color of unprinted paper.
It varies from paper to paper, but I can discerne at least the 252 step and on some papers 253 - telling me I have good highlight detail.
On the black side I discerne 8 or 10, nothing lower. (That sounds like what you are reporting).
Artistically I am very happy how my print looks - nice red strawberries, good flesh tones, etc.
One my monitor, the on-screen image is almost identical to the print. I am surprised that you can see the 2 wedge step on screen at a very similar brightness.
I also checked out this B&W test image:
http://www.northlight-images.co.uk/article_pages/bw_printing/bw-test-image-2.html
You are probably aware of this since you are printing with Print Studio Pro, but others may not be.
You can print a series of test images:
find the one that best suits your taste, enter the calibration values in PSP, and save them as a custom setting. Then, each time you want to print recall the setting.
You can do a similar thing in Lightroom using the printer driver and User Templates.
There would be some one-time trial and error to that approach.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

How to print from Lightroom 5 to Canon Pixma pro-100?

Using Lightrooms printmodule with this printer is a big problem for me. Using Cannon Print studio Works, but then you
loose a lot of great functionallity in LR print module.
It seems that when I make a preset or set up printer with correct ICC profile the canon printer driver automatically resets to its own default.
It looks like a print driver in the background resets everything i do. Very confusing and Canon support points to adobe.
My setup:
Macpro with OSX 10.9.2 (latest version)
Lightroom 5.3 (creative cloud member, always latest version)
Canon Pixma pro-100 (bought new april 2014)
I have looked several places on internett and it looks that there are a lot people having similar problems.
I would appriciate any help to find an easy setup/soltion !
Thanks in advance
Nicolaas

I have the Pixma Pro-100. But I'm using Windows 7, so I'm afraid I can't be a lot of help to you. I tried to help someone in another forum the other day and showed some screenshots, but he said he didn't have anything like that on the Mac.
If you're going to use ICC profiles, you have to turn off color management either in the printer or in the printer driver. It doesn't matter which one, just make sure that it gets turned off. Then what I do is I use soft proofing with the appropriate paper profile to prepare a soft proof copy for printing. After I have set my printer settings the way I want them and have everything just right in Lightroom, I save the preset for printing. And it seems to keep what I have set. If you can show me some screenshots of your printer driver, perhaps I can be of assistance.
Regardless of whether I allow Lightroom to manage the color or allow the printer to manage it, I am getting really nice prints. So I'm sure there's something that you are probably just overlooking.

Canon Pixma pro 100 Ink how to identify the black cartridges when label was accidently removed

I just started putting a new Canon Pixma Pro 100 printer together- I was not thinking and removed two of the grey (light), and grey cartridges labels. Now I do not know which to put in the slots, I cannot see any gradient by holding them up to the light, and the actual cartridge is not marked. I am soooo dumb, any suggestions.

You got a 50/50 chance. Go for it!
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

Canon pixma pro 100

Hi guys,
I've just received my new canon pixma pro 100 printer & I'm having problems setting up. When powered up the printer instantly made a grinding noise. Switched it off a few times but the print head holder failed to slide along the rails. All stoppers & tapes have been removed so nothing to obstruct the set up process.
Can anyone help or had similar issues?
Thanks in advance.

You are possitive there is no packing or tape left inside? 100% sure?
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 9, Lightroom 6

I purchased a Pixma Pro-100. My prints do not reflect the edited images from CS6/LR5.

I just got a Canon Pixma Pro-100 printer. I'm running CS6 and LR5. My monitors are calibrated, my color space is Adobe RGB (1998). I want the Photoshop /LR to manage my color. I (believe) am using the correct profile for the Canon paper (Pro Luster). However, my prints do not reflect the edited versions I am viewing on my monitors. The colors are darker, dull, a bit on the reddish side, and not as vivid as what I am expecting. Is there anyone out there who can guide me to the proper way to set the up my printer and color space? I this is very confusing to me.

You don't need any additional gadgets to set up your monitor(s) and the printer. Mostly you will just frustrate yourself and waste a lot of ink and paper. Stop wasting your time with them, too.
You do need to get three things set carefully. You need the brightness, the contrast and the grey-scale set right for the printer.
Big point to remember you are dealing with two completely different types of color. One is light and the other is dyes. They will never match exactly except for maybe one or two colors at a time. I generally shoot for flesh tones as that is what people notice mostly.
Always check the details and never let the printer do any color managing. All Canon printers I have worked with have a reddish bias. You can not or at least it is very difficult to get rid of it. Canon engineers seem to prefer a warm tone in their printers.
I curently use three of the Canon Pro printers form the 9000, 9500 II amd the 100. All are great printers. But right now what you are seeing and what you are sending to the printer is different. These need to match or you need to know what to adjust in PS to make them match. Don't use LR to print, it isn't as good as PS and it will be different. If you must, stick to either/or but not both. I prefer PS.
Always shoot RAW and use ACR to convert in either LR or PS but I always print from PS.
Let me know how you get along.
EOS 1Ds Mk III, EOS 1D Mk IV, EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 85mm f1.2 L II USM, EF 70-200mm f2.8 L IS II,
Sigma 120-300mm f2.8 EX APO, Photoshop CS6, ACR 9, Lightroom 6

I need to reinstall my Canon Pixma Pro 9500 MK 2 printer on my iMac running Mavericks. It looks for software but Apple cannot find. The driver is available on my computer. Is there a way I can force the installer to use the available driver?

I need to reinstall my Canon Pixma Pro 9500 MK 2 printer on my iMac running Mavericks. It looks for software but Apple cannot find. The driver is available on my computer. Is there a way I can force the installer to use the available driver?

I need to reinstall my Canon Pixma Pro 9500 MK 2 printer on my iMac running Mavericks. It looks for software but Apple cannot find. The driver is available on my computer. Is there a way I can force the installer to use the available driver?

Photoshop Elenents 13 does not recognize my Canon Pixma Pro Mark II 9000 printer.

Photoshop Elements 13 does not recognize my Canon Pixma Pro Mark II 9000 printer. I get the following error message “The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing” and I cannot print.

I have been checking my computer files and find that PSE 13 is only the 32 bit system and my computer is a 64 bit system. In PSE 12 I was able to take the Adobe
Twain Driver (Twain 32 bit} in to the Optional Plug-in folder and then my Canon Scanner would work with PSE 12. My printer Canon Pixma Mark II 9000 worked with PSE 12. Now that I have upgraded to PSE 13 neither the scanner or my printer will work. There I no “Optional Plug-in Folder” in PSE 13. Is there some way that I can drag files into PSE 13 that will enable both my scanner and printer to work? My scanner is a Canon Canoscan 8800.
Or must I go back to using PSE 12.
Robbie

New Canon Pixma Pro-100 printing with streaks on backgrounds

Hello. I just purchased the printer last week. I'm operating on a MacBook Air. I typically use LightRoom and Photoshop.
I'm a professional photographer and recently look a class at ICP and learned how to print there. I was shocked at how beautiful the prints were. This was using an Epson in a classroom.
I did my research and talked to other photographers and decided the Pro-100 would be perfect for me, and so far, it is.
I've had trouble with magenta casts when using LightRoom. Switched to PhotoShop and got better results. But some prints, especially those with a simple, plain background, faint lines appear across the page.
Here's an example. The lines appear top to bottom every 1/4 inch or so:
Solved!
Go to Solution.

Call Canon at 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Pro 100 Won't Print Borderless

I've tried printing out of image garden, out of InDesign, out of Photoshop, out of Illustator, as a PDF but nothing seems to make my printer want to print borderless.
I've tried A4, 5 x 7, custom paper sizes, images that are exactly the size of the paper but nothing seems to be working.
Am I missing something?

What paper are you using?: From Canon website:
"6.5 or later or Canon ImageBrowser 6.5 or later for "MOV" files, or Canon ImageBrowser EX 1.0 or later for "MOV" or "MP4" files.
Envelopes, High Resolution Paper and certain fine art papers are NOT supported for borderless printing."
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Pixma Pro 100 : Unable to print 13x19" from Apple Macbook Pro

I've got the latest drivers and firmware.
Primarily attempting to print from Apple Aperture; A3 and A3 borderless work fine, but neither use the available space on my 13x19" paper.
Any custom settings for 13x19" result in either A) 3x5 print on 13x19 paper, or B) out of paper alert (1006?).
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So far the largest print size I've gotten successfully is 11.6x16.6" using A3 borderless.
How can I get a 13x19" print or largest size? Thanks

The fix for mine was to go into system preferences, printers & scanners, then remove all references to the Canon printer. This also removed the apple drivers.
Then, download all drivers from Canon's site to your desktop.
Then in the printers & faxes pane, click plus, and select the printer from there- you may need to select the drivers on your desktop. Somehow this forced install of the canon drivers over the apple drivers, which seem to get priority otherwise.
After doing this, the A3+ paper size appeared in my apps as an option for the Pixma pro 100, and I had the utilities tab appear for this printer in the control panel.
I called Canon tech support to figure this out, they were quite helpful.

My Canon pixma pro 100 is having trouble installing its rear driver? any suggestions?- ty

When I instal the softwear; I get a warning that I belive is linked to my problem. It is the only indicator of a problem with my printer use. I have download the driver directly from the site with no improvment- see below.

I have the Pixma Pro-100. But I'm using Windows 7, so I'm afraid I can't be a lot of help to you. I tried to help someone in another forum the other day and showed some screenshots, but he said he didn't have anything like that on the Mac.
If you're going to use ICC profiles, you have to turn off color management either in the printer or in the printer driver. It doesn't matter which one, just make sure that it gets turned off. Then what I do is I use soft proofing with the appropriate paper profile to prepare a soft proof copy for printing. After I have set my printer settings the way I want them and have everything just right in Lightroom, I save the preset for printing. And it seems to keep what I have set. If you can show me some screenshots of your printer driver, perhaps I can be of assistance.
Regardless of whether I allow Lightroom to manage the color or allow the printer to manage it, I am getting really nice prints. So I'm sure there's something that you are probably just overlooking.

Elements 11 not allowing Canon Pixma Pro 100 to print

I just installed and updated a new Canon Pro 100 printer. I can print from the organizer but not the editor. I was getting a response of printer not recognized when in editor mode, no errors and pprint this organizer. It says Photoshop cannot this document.

Finally figured it out. You have to use the exact margins of what is suggested in the beginning and the image size can't go over that even if there isn't any image/text in it.

Canon PIXMA MX712 suddenly won't print or copy anything - no color, no B/W, not even with Deep Clean

Canon PIXMA MX712 worked great, no degradation in print quality (over last 1.5 years). Suddenly won't print or copy anything. Can't print wirelessly (from IPAd or computer) or plugged in with USB directly to laptop. Can't copy. Makes normal print head sounds and "prepares" to print. Sounds like it is working and spits out nothing but blank pages. Tried doing test print and nothing shows up on page. Tried doing a deep clean and still nothing. Tried unplugging and letting it reset and turn back on and still nothing. Tried switching out printer cartridges and still nothing. All lights are on for the print cartridges. The printer says it is ready and never received a print error. Please help me stop getting nothing but blank pages. It would seem normal to start having streaking or blotchy prints, but not just to work great one day and then stop.

I have the exact same problem ... printer is about 18 mths old ... I have done what has been suggested ... any other ideas

Canon Pixma Pro 100 won't print

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