Cant download itunes, because ' there is an error with windows installer package' please help?

cant download itunes, because ' there is an error with windows installer package' please help?

I am getting the same message when I try to install the latest version of iTunes, I am running on Windows Vista Home Premium. I have tried so many different things to try to correct this and have now completly unistalled it from my laptop..... Now I have no iTunes what-so-ever on it and still can't install it. I found an older versin of iTunes and it installed without any problems, but I can't access it because my library was created on a newer version! Talk about frustrated..... WE NEED HELP!!!!!

Similar Messages

  • Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.

    Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.

    Go to "control panel" then "add or remove programs".  Highlight "Apple software update"  Choose "change" click "Repair"  This should do the trick.  Then download and install iTunes 10.5 again.

  • Why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."

    why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."

    Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you can't find ASU, go to Control Panel:
    XP - Add n Remove Programs
    Win7/Vista - Programs n Features
    Highlight ASU, click change then Repair.

  • How can I remove Apple Software update from Programs in Control Panel. I grt a message that there is an error in Windows Installer Package?

    I get this message: "A program required for this install to complete could not be run.
    There is a problem with this Windows Installer Package". OS, Windows 7-64

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove".
    Quit out of CleanUp, restart the PC, and try another iTunes install. Does it go through properly this time?

  • Itunes wont update to 10.5 due to problem with windows installer package, any help?

    Trying to update my itunes to the newest version 10.5 but stops and tells me "there is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." 
    so i tried to uninstall and download from site and still got the same error..
    then tried a system restore to get my old itunes back and now the Itunes icon wont do anything...
    Windows support wasnt much help either..
    anyone? please?

    the link from d6d24r94 who was the first person to respond fixed my problem. heres the link ---->
    http://apple.com/itunes/download

  • I just bought 200 gb storage for my phone and it still says i cant download apps because "theres no enough storage" i dont get why, plz hep me out!!!

    i just bought 200 GB storage for my phone and it still says i cant download apps because "there's no enough storage" i don't get why, plz hep me out!!!

    It means that you need to delete content from the device before you can add more.
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  • Hi, I cant download itunes due to the following error:  an error occurred during the installation of assembly "Microsoft. VC80.CRT.version= "8.0.50727.4053", type="win32"    can anyone help??

    Hi I cant install itunes as I get the error message above.
    Can anyone help me?
    many thanks

    Try this: https://discussions.apple.com/thread/2217499

  • Tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help

    I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help

    Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
    If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
    http://www.apple.com/itunes/
    If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
    If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
    1. Open the control panel
    2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
    3. Navigate to "Apple Software Update" in the list and click on it
    4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
    Once you repair this, try running iTunes and the update again.
    Fingers crossed!

  • HT1349 Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.

    Hi all,I have just purchased new iphone but have difficulty in completing the itunes download with message : problem with Windows installer package. A program run as part of the setup did not finish as expected.
    Would appreciate help...its driving me up the wall!!

    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • TS3074 im can u please help me out this issue im trying to install iTunes  in windows 7 some error showing " windows installer package problem DLL require to complete this installation" this message showing.

    im can u please help me out this issue im trying to install iTunes  in windows 7 some error showing " windows installer package problem DLL require to complete this installation" this message showing.

    Try the following user tip:
    " ... A DLL required for this installation to complete could not be run ..." error messages when installing iTunes for Windows

  • Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

    Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

    Managed to get the installation sorted. Go to Control Panel, and where you have a list of all installed programs, repair all the Apple/Itunes related programs. Installation worked fine after that. Hopefully it helps you out too!

  • Trouble with itunes upgrade I receive an error message problem with windows installer package

    I am trying to upgrade itunes.  I am running windows vista 64.  Everytime I try to upgrade I get an error that says Problem with windows installer package.  Anyone know how to fix this?

    No drivers in LowerFilters.
    No drivers in UpperFilters.
    Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • HT1926 (iTunes) Problem with Windows installer package?

    (iTunes) Problem with Windows installer package?  I try to install the new version of iTunes but get an error "Problem with Windows installer package.  A Program required for this install could not be run."  Can anyone help shed some light for me as to how to correct this?  I have tried to install the program through Chrome, Explorer and FireFox but have had no success.  I have included a screenshot of the error.  Hopefully it's visable.  Thank you for any help.

    Found answer for anyone else curious.  I love the apple community.  Thanks guys for help!
    https://discussions.apple.com/docs/DOC-3551

  • Unable to install itunes 10.5 after update issue. "windows installer package error"

    So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
    Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
    Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
    1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
       • msiexec /unregister
       • msiexec /regserver
    msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
    http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
    Method 3: Start the Windows Installer service
    1. Click Start, type Services.msc and press {ENTER}
    2. Double-click Windows Installer
    3. Set the Startup type of Windows Installer to Manual
    4. Click Start to start the service. Note down the error message if any.
    5. Click OK.
    If the above mentioned steps don’t resolve the issue, then
    follow the steps and check whether you can resolve the issue:
    Method 4: Empty your Temp directory and restart
    1.       Choose Start > Computer
    2.       In Computer, open the "C:" drive.
    3.       Open the Users folder.
    4.       Double-click the folder titled with your username.
    5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
    6.       Choose Organize > Folder and Search Options.
    7.       Click the View tab.
    8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
    9.       Click OK.
    10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
    11.    Double-click the Local folder to open it.
    12.    Right-click on the Temp folder and choose Delete.
    13.    In the confirmation dialog that appears click Yes.
    14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
    15.    Restart your computer.
    Method 5: Removing iTunes
    Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
    1.       Quit iTunes.
    2.       From the Start menu, click Control Panel.
    3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
    Alternately, in Classic Panel of Control Panel, click Programs and Features.
    4.       Select iTunes from the list of currently installed programs, then click Uninstall.
    5.       When asked if you would like to remove iTunes, click Yes.
    6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
    7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
    8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
    Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
    You may refer the following article to download the Windows Installer Cleanup Utility:
    http://support.microsoft.com/kb/290301
    1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
    2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
    3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
    To this:
    This solution correct my bug.
    I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
    You have to go into your registry.
    Start, run, type in “regedit”.
    Next go to HKEY_LOCAL_MACHINE.
    SYSTEM
    CurrentControlSet
    Services
    MSIServer
    To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
    Next, go to the start menu again and type in the search box: “services.msc”.
    Look for and find the Windows Installer service.
    Double click on it and tell it to stop. Next, tell it to start.
    You should now be able to install your programs.
    ------  By the way I dont have the WOW64 option is not available.
    I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
    I have tried other things but i cant remember exactly there were.
    When the install process for itunes is running it changes with the error message shows up during install.
    Thanks.

    I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
    Apple helps you find Original Sin with the Windows.

  • Trying to download iOS 5 it says there is a problem with my Windows Installer Package?Help?

    I'm trying to download the iOS 5 and I get almost all the way done but then it stops when it's on Status and goes to an error and says "There is a problem with this windows Installer Package.  A program run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."  I have a windows vista computer.. but it should be able to run on it...
    Any ideas on how to fix this??
    Thanks!!

    'NOsaint09' - I was getting your same error message trying to install the iTunes 10.5 update on my Windows XP machine (in order to install iOS 5 on my iPhone 4). Tried uninstalling and reinstalling iTunes several times to no avail - same message, no install.
    Well, after reading the above post by 'wiss...' i went to start Apple Software Update and was getting another (very cryptic) error message just trying to start ASU. I thought perhaps the problem with this program was causing iTunes 10.5 not to install - so I went to uninstall Apple Software Update using Windows Add/Remove Programs, and got another error message (not allowing the uninstall)!
    Knowing there are programs out there just for the purpose of doing a forced & thorough uninstall, I search Cnet Downloads for the best free Uninstaller and downloaded Revo Uninstaller. Used Revo to uninstall Apple Software Update (and all associated files/data it found in registry).
    Then to be sure, ran Disk Cleanup in windows to empty the Temp files/folders and Restarted the computer.
    Finally, I ran the iTunes Setup.exe for 10.5 and it installed successfully!!  Woohoo! I hope my experience may help others with similar troubles!
    And thanks to Wiss for directing me to the problematic ASU program!

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