Cant download new U2 album. |Says purchased on my account but no evidence anywhere and I definitely did not purchase it. Can anyone help with what is going on?
Cannot download new U2 album. Says purchased on my account but no evidence anywhere and I definitely did not purchase it. Can anyone help with what is going on?
It was given free to everyone on tuesday as part of the iPhone 5 event/announcement, so it will show as purchased in the store.
If this is on your iPhone then either turn Settings > iTunes & App Store > Music (under 'show all') 'on' - it should then show in the Music app with a cloud icon against it for downloading.
Or go to the Purchased tab in the iTunes store app, select Music, and it might then show under 'Various' - when downloaded it should correctly be under U2 in Music.
If you are using your computer's iTunes then you should be able to download it into your library by ticking the 'show iTunes in the Cloud purchases' tick box on the Store tab in Edit > Preferences (iTunes > Preferences on a Mac) - it should then show in the Music part of your library with a cloud icon against it for downloading (downloading the booklet for it this way may not work, you may get a 'corrupt file' message when trying to open it).
Or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and you should be able to download it from there.
A third option on a computer is to sign out of your account (Store > Sign Out menu option), find the album in the store and then click on its free 'price' button - you should then be prompted to sign back in and the album should download.
Similar Messages
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OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?
Using this link: http://support.apple.com/kb/HE57, click on:
Get Support
See All Products and Services
More Products and Services
Apple ID
Other Apple ID Topics
Use My Apple ID to Manage Security Questions
Then click on the box that says "Contact Apple Support"
This will give you a case number as well as the phone number to call when you are ready.
Cheers,
GB -
i am trying to download i tunes to my laptop which is running on windows 8. However everytime i try to instal it, i get a message saying there were errors and i tunes is not configured. my system is not modified, can anyone help.
Hi sarah0407,
Welcome to the Support Communities!
The article below may be able to help you with this issue. You may need to remove more than just the iTunes software. Click on the link to see more details and screenshots.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923?viewlocale=en_US
Cheers,
- Judy -
I am trying to "authorize" my new computer so that I can download my previous purchases from the cloud. It says to open iTunes and go to the STORE menu and select AUTHORIZE MY COMPUTER, but when I open iTunes there is no STORE menu. Can anyone help?
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(85933) -
my photos won't "load" - it has worked fine for at least two years, but suddenly now when I plug in the chip, iPhoto opens up as usual, but the window just says "loading photos", and the little wheel keeps on spinning - can anyone help me?? I am new here. I need to get it working again because we're about to go on a trip!
What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
I downloaded itunes but when i try to install i get an error saying "There is a problem with the windows install. A programe needed to install could not be open"
can anyone help?Ok, Below is what worked for me somewhat.
Okay ... try downloading and saving a copy of the iTunesSetup.exe to your PC from the Apple website:
http://www.apple.com/itunes/download/
Now download a trial version of WinRAR:
http://www.rarlab.com/download.php
Open the iTunesSetup.exe with WinRAR, and try to run the standalone install of Apple Application Support from the AppleApplicationSupport.msi you find in there.
It works now BUT there are still problems. It is not allowing or recognizing my Cd/DVD player and i CANT burn. Looking still for this fix. -
my calendar will no longer let me add new event or delete them, it comes up with an error saying "cannot save event, no end date set" or "event does not belong to that event store". can anyone help with this?
Hi,
To configure your ODBC DataSource, go to Control Panel ---> DataSources(ODBC) (If you are in a Windows environment).
Select the tab System DSN. If you have not added your data source, then do so by clicking on the Add button. If you have added the datasource, click on the Configure button to configure it.
Give the datasource name, then the database name.
You have to give the hostname, service name and server name. I guess, in most cases, the datasource name and host name will be the same, service name and server name will be the same. If you are using TCP/IP, the protocol will be onsoctcp.
There will be a file named Services under C:\WINNT\system32\drivers\etc where you have to give the port number for accessing this server.
It will be like this <service name> <portnumber>/tcp
Hope this helps...
best wishes,
Nish -
My new mags won't download even though my subscriptions are up to date. After 2 weeks of frustration I still am clueless. Can anyone help? I am set to automatic uploads when new mags are available and still nothing. So frustrating when I have paid for them.
Maybe you do not have enough space on iPad.
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Can anyone help with associate my new iPhone with iTunes? My other old devices are there, but I see only how to delete one, not how to add one. Thank you.
iTunes Match is a subscription system that allows you to upload your own music (e.g. coped from CDs) to the cloud so that it shows (in the cloud) on your devices and computers without having to sync/copy it.
Automatic downloads allows to, for example, buy an app on your computer's iTunes and have it automatically download on your phone without having to connect and sync it or go to the Purchased tab in the App Store app on your download and download it yourself - but doing that, going to the Purchased tab and redownloading an app, should get it associated.
But no, I'm not aware of any problems that not having it associated causes. -
I am new to Macs or Mac books can anyone help with
i have bought a Mac book, its not new but its been fully refurbished
But as I am completely new to the operating system, can anyone help with book marks, downloading pictures from a camera, using MS word
I am hoping to use this mac book on my travels, so any help/advice would really be appreciated
I got this Mac book as they seem to get online a lot better than any Windows laptop and I don't keep getting updates
I just need help with saving word documents, saving book marks, passwords, accessing emails (I have a Hotmail account) and downloading photos from a card reader or camera
I have
Apple
Mac Book
MacBook4,1
A1181Just to directly answer a few questions...
...if you use Safari, Apple's built-in browser, you can create a bookmark by holding down the command and D keys at the same time. I don't use Safari that much - I prefer Firefox mainly for the fact that there's a plug-in or extension for most anything you can imagine.
There are two ways to transfer photos from your camera to your Mac - you can either use a USB cord (if your camera came with one) and plug it into a USB port and transfer photos or you can use the SD card socket on the left hand side of your MacBook Pro and take the SD card out of your camera and transfer your photos to your Mac.
You have to purchase, if you haven't already, Microsoft's Office for Mac to work with Word. Office 2010 on Windows and Office 2011 for Macs are very similar so if you're familiar with the Windows side you'll have no problems.
Best of luck,
Clinton -
I am not able to get any directions on my maps i am using iphone 4s and updated to ios 6.1.3 and whenever i try to find a route it always says directions could not be found can anyone help in fixing it
Maps: Turn-by-Turn Navigation
Argentina Australia Austria Belgium Brunei Bulgaria Canada Croatia Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hong Kong Hungary Ireland Israel Italy Japan Latvia Liechtenstein Lithuania Luxembourg Macau Malaysia Malta Mexico Morocco Netherlands New Zealand Norway Poland Portugal Romania Russia San Marino Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Thailand Turkey UK Ukraine USA
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Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run. can anyone help?
Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I'm attempting to reinstall ITunes because of a runtime error (R6034) when I start it. At end of install it says 'Apple Mobile Device' failed to start. I verified that I have admin privileges. Can anyone help?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I bought a second hand G4 iBook with iLife 09 on it. I have copied iLife to my new Macbook Pro. The applications would not open, so I did a software update and update all three applications, but they will still not open. Can anyone help?
The seller should have given you the original disk so that you can reinstall as needed. But it likely was a single-user license (which really means single computer) so you can only have a copy on one computer at a time. If the seller didn't give you the disk he is probably still using the software on his new Mac. Your best option to get any of the iWork apps to use in OS X 10.6.6 or later is through the Mac App Store. You can then install them on any Mac you have that has access to the Mac App Store using your Apple ID.
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Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?
Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?
Hi Dale,
You can follow the article: System requirements | InDesign to check whether CS3 products can work on InDesign CS3.
Also please let me know what error message you are getting while re installing InDesign.
Thanks,
Ratandeep Arora
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