Cant figure out how to restore my iphone 4s from icloud

ok so i just sold my iphone 4 and bought a iphone 4s when i was in the store they actavated it and it worked find now accouding to apples site it should give me a option and i did sync it but none of my contacts or pics or music is there so do i need to restore my phone so that it will give me the option in itunes to back up or what?

well i did back up my iphone at home also i tryed restoring it from my last back up wich was this friday and it did the same thing and in the list the date was octber 14 2011 and it still didnt restore my contacts pics and music wich i had to synce it also didnt sync my calander or my settings like wallpaper and genral setting
now where as my iphone for it restored every thing fine on he iphone 4 with iso 5 so the only thing i can think posably went wrong was it did the backup with u upgrand to iso 5 but i preaty shure i did a back up with iso 5 on it before i met the guy i sold it to so i am just going to take my laptop to apple and then verizon or maybe the other way also it restored all my all i ever downloaded evan the ones that i had deleted

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