Cant Get Into ITunes

Every time I go to click on Itunes a pop-up comes up and it says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." Then it says to either "Send Error Report" or "Don't Send". This happens right when i click on the iTunes icon. Please help.
Dimension 4500   Windows XP  

this works
http://docs.info.apple.com/article.html?artnum=93698

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  • Cant get into Itunes, receiving error message

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    Hey Wantthegooditunes,
    Thank you for using Apple Support Communities.
    If you are having trouble connecting to the iTunes Store, take a look at this article.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
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  • Cant get into Itunes Store

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    The Fix (& It's NOT Your Firewall)
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    3) Click the Advanced tab.
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    Disclaimers
    Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
    Article source: http://support.apple.com/kb/TS2753

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  • Cant get into Itunes Store either

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    Can't connect to the iTunes Store
    http://docs.info.apple.com/article.html?artnum=300870
    iTunes for Windows won't open if firewall software is not up-to-date
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    CG

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    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
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    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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    Welcome to the Apple Community.
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  • I cant get into my itunes store

    i cant get into my itune store

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

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