Cant Get Into ITunes

Every time I go to click on Itunes a pop-up comes up and it says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." Then it says to either "Send Error Report" or "Don't Send". This happens right when i click on the iTunes icon. Please help.
Dimension 4500   Windows XP  

this works

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    I cant get into itunes producer keep getting an error my username and password is incorrect. i have made a new one all good still same error any ideas?

    I'm having a very similar problem.
    I'm based in the U.K. and am trying to publish an iBook through the iTunes bookstore. I have made my book in iBooks author 2.0. My iTunes is up to date.
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    When I try and re-set my iTunes Store account I'm told "The iTunes Store Account has already applied to distribute content on the iBookstore." Of course it has I just did that.
    If I try and sign in to iTunes Connect through the Publishing pane I'm told "Your ID or Password was entered incorrectly." Even though I've just used it to sign into iTunes (and here), so my password and Apple ID work fine elsewhere.
    Is my access to the iTunes Connect being delayed while my submission is processed, i.e. the processing of my tax and account details? Or am I stuck in a loop?
    If this is still processing (I started this 20 hours ago) I assume that I have to submit the book itself when I can download iTunes Producer at a later date, as I haven't submitted the book yet?
    I emailed the problem to iTunes Store and was refered to [email protected], only for them to say they don't read or reply to emails sent to that address??????
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  • Cant get into Itunes, receiving error message

    Can't get into Itunes Store- receiving error message - help

    Hey Wantthegooditunes,
    Thank you for using Apple Support Communities.
    If you are having trouble connecting to the iTunes Store, take a look at this article.
    Can't connect to the iTunes Store
    Troubleshoot issues on a Mac
    If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
    Update iTunes and Safari to the latest version.
    If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
    You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Have a nice day,

  • Cant get into Itunes Store

    Everytime I try to get into the Itunes store, I get a pop up that says "Itunes could not connect to the Itunes store. Make sure your network connecttin is active and try again." Well, obviously theres nothing wrong with my internet connection. I dont know what to do!!! Someone please help me!

    The Fix (& It's NOT Your Firewall)
    A. Symptoms
    When you try to connect to the iTunes Store you may receive the alert message "We could not complete your iTunes Store request. An unknown error occured (-9808). There was an error in the iTunes Store. Please try again later."
    B. Resolution
    Check your computer's date, time, and time zone. Set the correct date, time, and time zone if needed. If your computer's date, time, and time zone are all correct and you still see this alert message, this issue can be resolved by modifying certain settings in the Internet Options control panel:
    1) Go to the Start menu and choose Control Panel.
    2) Select Internet Options.
    Note: If you are using Windows Vista you may need to select Classic View on the left before you can see Internet Options.
    Note: If you are using WIndows 7 you may need to change "View by" to either Large icons or Small icons before you can see Internet Options.
    3) Click the Advanced tab.
    4) In the Settings box, scroll down to the Security section.
    5) Deselect the option to "Check for server certificate revocation (requires restart)."
    6) Select the options for "SSL 3.0" and "TLS 1.0."
    7) Apply the changes and restart your computer.
    Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
    Article source:

  • Cant get into itunes turned on mini player wont go away

    Can any one help me. I have this mini player showing but I can't back into itunes. Help

    Try resetting your iPad, that may get rid of it. Hold down the home button and the sleep/wake button till the Apple logo appears and then let it wake .  Hope that helps

  • HT1925 if I have to reinstall itunes on my pc will I loose my songs that I purchased.  I cant back them up since I cant get into itunes

    I was trying to get into my itunes and it told me I had to re-install or repair my itunes.
    When I was repairing it, itues asked the question do you want to uninstall all itunes.  I stopped because I did not know if I would lose all of my purchases.
    I can't get into back-up on a hard drive.

    I'm not sure. If you do lose your songs here are ways you can get them back:
    > iTunes Music: Downloading past purchases from App Store, iBookstore, and iTunes Store
    > Non-iTunes Music (CDs or Third-Party): How to use your iPod to move your music to a new computer
    hope this helps. good luck.
    Optional Links:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7.

  • Cant get into Itunes program itunes detects probl. with audio configuration

    I tried a few times Removing Itunes from my computer and downloading it again and I tried RESTORE to reset
    everything -it DIDN't work keep getting the same message.
    I called the computer company they said I should try calling ITUNES. It's been working o.k. for 6 mos.
    There Doesn't seem to be a problem with the Ipod itself.
    Anyone help me please? Thx.
    The Message I get is:
    Itunes cannot run because it has detected a problem
    with your audio configuration.

    You probably can find an answer to this in the iTunes
    Forum rather than here.
    Yes. Thx. I did get help there.
    emachines mprii   Windows XP  

  • Unable to uninstall Bonjour and iTunes, and cant get into iTunes at all!!!

    I have been trying to install the new iPhone update for iTunes 9 (I have Windows Vista), but it didnt work. So following advice on the Apple Support pages I tried uninstalling it, as it suggests in this order... 1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Devices Support 5. Bonjour 6. Apple Application Support, and managed to uninstall everything apart from iTunes and Bonjour, it just will not let me remove these?? so I have tried to re-install iTunes 9, and then I get a message coming up saying 'the older version of Bonjour cannot be removed' and then at the end it says 'installation interupted' I now cannot open iTunes at all and the message I am getting is 'this action is only valid for products that are currently installed' very annoying as I cant do anything at all and so am unable to sync my iPhone!.
    I hope someone can help!
    Many thanks

    1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Devices Support 5. Bonjour 6. Apple Application Support, and managed to uninstall everything apart from iTunes and Bonjour, it just will not let me remove these??
    What error messages are you getting when you try to uninstall iTunes and BonJour, Catz? (Precise text, please.)

  • Cant get into Itunes Store either

    in the UK
    get same message as other users... connectivity problem cannot reach host.
    Any ideas anyone?
      Windows XP  
      Windows XP  

    Check your firewall and antivirus software. These articles might help.
    Can't connect to the iTunes Store
    iTunes for Windows won't open if firewall software is not up-to-date
    The second article contains links to other articles. Be sure to check out the one that addresses using MSCONFIG.

  • Cant get into itunes !!! help

    i try to open itunes and it tells me that the file itunes library can not be read because it was created by a newer version of itunes
    i dont know was wrong ?

    Do you know what version of iTunes you have installed? You can try checking for Software Updates (click your Apple menu and go to Software Update) to see if there is a pending iTunes update waiting for you.
    If this is not the case, you can try re-creating the iTunes library per this document:

  • I restored my laptop to factory settings, now cant get into itunes. Any ideas ?

    I have recently restored my laptop back to factory settings as it was dying. I didn't know at the time that i should of de-authorised my itunes account off that computer first, and now it wont let me re-install itunes. Any ideas please.

    Have you tried OS X Internet Recovery? restart your Mac while holding  Command+Option+R

  • HT4623 i cant get into my phone to update it just keeps telling me to plug into itunes and as soon as i take it off charge to plug it into itunes the phone switches off do you know how to get around this?

    i cant get into my iphone to update it when on charge it tells me to plug in to itunes and when i take it off the charge to plug it into itunes the screen goes blank and when i plug it into the pc the apple symbol will come up for a few seconds then the screen goes blank and it keeps doing that anyone know what the problem is??

    Try placing the device in DFU mode (google it).
    If it will not enter DFU mode, take the device to Apple for evaluation and possible replacement.

  • I cant get into my ipod, it keeps saying connect to itunes, but it cant unlock my phone. Please help..

    I cant get into my Ipod. It keeps saing "connect to Itunes" Please help..

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • The computer with my original itunes account and all my music crashed and i cant get into it at all. how do i get my old music onto my new computer?

    The computer I started my itunes account on crashed. I would like to put all my old  music onto my new computer but I cant get into the old computer to import. Is there anyway to get my old music another way?

    Welcome to the Apple Community.
    Pis your content purchased, do you have a back up.

  • I cant get into my itunes store

    i cant get into my itune store

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

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