Cant get itunes to work
I `m relatively new to the internet and ipods so i `m not the greatest technically minded person in the world when it comes to these things. My problem is that i have download Itunes 7.4 for my p.c. with windows X.P. yet every time i try to click on the windows installer icon on my desk top i keep getting the same message.
{This installation package could not be opened. Verify that this package exists and that you can access it or contact the application vendor to be sure this is a valid windows installer package.}
I've tried for hours on end to fix this but cant find a solution any help would be welcomed.
seems there are also other problems with latest version of iTunes. When is APPLE/iTunes going to wake up and attend to these numerous tech problems encountered by their users? This is the only way we can get any assistance. All other methods I have tried, failed...
Similar Messages
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I cant get itunes to work on my new Sony Vaio. Im running Windows 8.1.
i cant get itunes to work on my new Sony Vaio. Im running Windows 8.1. Anyone have a fix?
Hello philtapevans,
The following article provides information and steps that can help get iTunes installed on your computer.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen -
Please sort out the V 11.1.4 problems as I cant get iTunes to work now. You need to have a new version asap
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Cant get Itunes to work or install
I was listening to itunes a couple days ago, and my computer crashed and I had to do a hard reboot. Now Itunes wont open, so I tried to reinstall it and I get a message saying it cant find Itunes.msi. Any ideas?
Now Itunes wont open, so I tried to reinstall it and I get a message saying it cant find Itunes.msi
With those symptoms, try the procedure I outline in the following post:
http://discussions.apple.com/thread.jspa?messageID=9694258� -
I did the itunes update on my computer and how I cant get Itunes to work.
I am upset, I did the typical update that I tunes gives you and now I can't get it to work at all. It says I need permission to use it, or that the moible system is not working which I am not sure what that means at all.
Hi ladyd172!
Try the steps listed in the following article, as I believe they will be relevant for the issue you are experiencing:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
my Itunes stopped working I used it since u did the phone update and it worked fine until last night does anyone know what might have caused this to happen?
Make sure the app is not running in the background - double click the Home key and see if you see the iTunes icon in the list at the bottom. Close it, and all of the other open apps by swiping up on the mini screen displaying right above the icon.
Try again.
If that doesn't work, reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears. Once the Home screen redisplays, try again.
Cheers,
GB -
Help, i cant get itunes to work
i posted a message a minute ago.
when i try to open itunes it appears with the message after installed and reinstalled it.
"itunes has encounted a problem and needs to close"
any ideas would be much appriceated.
only got ipod for christmas and cant use it,.
thank youHave you had a look at this page? It may be of some help: iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures
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So i cant get itunes to work what do i do
hey do you know how to download music without downloading the itunes to my computer?
There is no way. Why can't you put iTunes on your computer?
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I've changed my "My Music" folder and now I cant get iTunes to run!
Ok, Maybe some has a fix for this - I am running Vista and I have moved my "My Music" folder from its original location to its own dedicated hard drive (F:). Now when I install and try to run any iTunes version I get the error "The folder iTunes cannot be found or created and is required. The Default location for this folder is inside the "Music" Folder." I have even gone so far as to create a Music folder under Users\"current user"\ . Does anyone have a workaround or fix to this - I will have to take this computer back if I cant get Itunes to work on it.
IF you are able to get iTunes open you need to go into preferences and change the location of your music directory (Under Advanced) If you are unable to access iTunes you need to recreate the iTunes folder under my music... open up the directory on your F drive and copy the XML document. Place it into the iTunes directory under my music. Open that file up in an HTML editor and change the location of your files in the line that looks like this...
file://localhost/C:/Documents%20and%20Settings/*You're Name*/My%20Documents/My%20Music/iTunes/iTunes%20Music/
Change the C: to the F: and update the rest of the path to point to the right directory. I hope this helps! -
HT1420 Cant get itunes to open.Error message:"its on a locked Cant get itunes to
Cant get itunes to open.Error message:"its on a locked disk." What does this mean??!!
ok heres what u gotta do
yes i know its alot of steps but if you do them right it will work.
1.remove all active versions of itunes
2.then restart as it asks you to do, if it doesnt ask do it your self
3.unplug ipod
4.remove ipod software
5. restart
6.install the cd the ipod came w/
7.when it asks you if you want to upgrade itunes say yes
8.download the file
9.intall the newest version
10.restart
if you have done exactly these steps(exactly in this order)then itunes should be working now -
Help.i cant get itunes to install
i have been trying to install itunes and i keep getting error code 2738 come up when it is installing.i have tried doing what others have said but it still will not install.what can i do please.i have a new iphone and cant get it to work without itunes installed.thanks x
When you say that you have tried what others have said, it doesn't help the person trying to help you. You need to say what you have tried, this saves time and avoids you being told to do something you have already tried.
I haven't encountered this error number before, but according to the Microsoft list of installer errors is means:
"Could not access VBScript run time for custom action"
It's just a guess, but the following might help.
Type cmd into your search box, cmd should come up under programs. Run it with "Run as Administrator".
Paste in the following line:
regsvr32 scrrun.dll
If that doesn't work, try the following:
regsvr32 vbscript.dll -
Cant get itunes to sync iphone or ipad or ipod
cant get itunes to sync with iphone or other devices?
I did that and the device driver is correct, at least there is no error triangle there. I have no third party software that should interfere, so I'm back to square one. When I plug the device in to the PC with the USB the device shows up in itunes. When I remover the USB the device disappears, so it is not finding it wirelessly. I have checked and unchecked the sync this device over wifi and reapplied the settings and still it won't hold. I don't know what else to do. Is Apple going to release a fix for this?
When I was going thru the steps to uninstall and reinstall itunes, the apple device support program would not uninstall so I skipped it and went on. Itunes works but not wireless. Would that make a difference?
This is frustrating that Apple would release something so flawed. Was this never tested? Seems so simple and so basic. -
Cant get facetime to work on mini ipad
Cant get FaceTime to work on new mini IPad....any suggestions? It keeps verifying but it will not work, it allows me to get apps. Triple checked that the Apple ID and password is correct, checked the settings to make sure they are turned on, able to get imessage, not sure what the problem could be?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
On set up I am frozen on screen which ioS 6 cant get itunes to sync
On set up I am frozen on screen which ioS 6 cant get itunes to sync and I can turn the IPAD mini on but has no apps and is un responsive. When checking with computer its downloaded my pictures from Old ipad but I can see no apps or differing screens.
It is basically just a zombie machine with a screen with IOS6 on it. I have left it on with WIFI over night and still nothing.
I only bought this yesterday
HelpIn windows goto control panel>add and remove and uninstall itunes AND quicktime.
Now go here and follow ALL steps for cleaning itunes and quicktime out (Don't download or install yet) http://docs.info.apple.com/article.html?artnum=93976
Scan for malware with ewido http://www.ewido.com
DISABLE ANTIVIRUS and security programs, then go here and instal "Quicktime WITHOUT itunes" http://www.apple.com/quicktime/download/standalone.html
Reboot, disable antivirus again then goto apple.com and download/install itunes -
Trying to get iTunes to work on an external drive. Help?
Okay, so my computer's main hard drive is pretty full, so I've been moving all my music to an external drive. The issue I'm having is that I can't get iTunes to work on that drive. I know I'm probably not phrasing this very clearly, sorry. But anyway. I've installed iTunes on the external drive, and I've moved all my music to that drive. However, the iTunes music folder is still in My Music, and iTunes "can't find" any of the music on my external drive unless I specifically go and find them.Can I tell iTunes to look at this other folder for its default library or something? Thanks for your help.
Hello and Welcome to Apple Discussions.
Try following the instructions in this article:
http://docs.info.apple.com/article.html?artnum=305451
cheers
mrtotes
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