Cant restore to factory settings

running the factory disk does not retore system It says can not use os x on this system

Erase the disk using Disk Utility and Zap the PRAM

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I have a 6th generation ipod classic and i cant restore to factory settings because of erro 1139

Please help i cant restore my ipod classic 6th generation to factory settings because of error 1139

Did you follow the instructions here:
http://support.apple.com/kb/HT4367
Pay attention to differences in power connection depending on whether or not you have AppleTV2 or AppleTV 3.
Also some microUSB leads don't seem to work - try another if you can. Disconnect superfluous USB device/hubs too if possible.
AC

LogonUI.exe bad image - authui.dll error. Cant system restore or restore to factory settings

Hi,
My notebook which is a HP pavilion dm4 beats edition computer which runs WIndows 7 home premium, was just bought 2 months and I've been using it just for 2 months.
Yesterday morning it was working fine, and I didnt download any new software or do any changes but in the evening when i turned it on,
after the 'starting windows' screen, it was this error message
LogonUI.exe - Bad Image
C:\Windows\system32\authui.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator the software vendor for support.
I tried safe mode, it goes back to the same error screen.
When i try pressing f8 and go to 'last known good configuration' it goes to the error screen as well.
I tried pressing f8 and going to HP recovery manager and selecting system restore but it says no system restore points have been created, when I try to create one or go forward, it says the computer is running in a limited state and its not possible.
The option 'restore to factory settings' can not be selected, I dont know why. The cursor does not change colour of the option when it goes above it, and that option cant be selected.
My recovery partition is there and I have not done any adjustments to it.
The only thing that opens is a command prompt window, could you assist me on how to restore to factory settings through this? Because typing rstui.exe brings the same message saying no restore points have been created.

I cant chose system recovery, the option cant be selected.
When I can go onto command prompt after going to 'advanced boot options' but then typing sfc /scannow says the computer needs a reboot, once you reboot, its just the same thing.
Normally starting windows or starting windows in safe mode gives the LogoUI.exe bad image error just before when I would normally scan my fingerprint or enter the password.
I tried putting in a windows cd, but it wont let it 'repair the computer' but trying to reinstall windows, no hard disks are visible. Its like I dont have a hard drive.
But you can go to command prompt and go into dir you can view all my files. But just searching for C, it says directory of C was not found.
Its just really strange because the laptop worked fine in the morning, and in the evening, as soon as I turned it on, it was just this black screen and an error msg

I can not activate my verizon iphone 4, i restored to factory settings because my iphone wouldnt update to ios6 after trying three times and now that i restored it its saying that it cant activate my phone, please help

i can not activate my verizon iphone 4, i restored to factory settings because my iphone wouldnt update to ios6 after trying three times and now that i restored it its saying that it cant activate my phone, please help

This is a Windows error. See this support document for help. iOS: Unknown error containing '0xE' when connecting to a Windows PC

I restored my factory settings and now its saying i cant activate my phone can anyone help?

i restored my factory settings and now its saying i cant activate my phone can anyone help?

Do you have a SIM in it? Was it hacked or jailbroken to unlock it?

I have an Apple TV new type and am having trouble restoring to factory settings I have it connected to my imac but cant see it in iTunes?

I can not see my Apple TV series 2 in eyetunes I have it connected throught the micro USB cable and would like to restore to factory settings?

Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy

HT201210 Cant seem to restore to factory settings

I have been trying to restore my I phone 4 to factory settings. I dont have Facetime or I tunes app available. I have tried to go to settings>General>Reset , but then it asks for a restrictions passwod and I have no idea what this is. So then to reset the password you have to restore to Factory Settings. I have tried this many times, which says 8 hours, so i leave it plugged into computer overnight. When i test the phone in the morning, it should start the set up screen all over agin, but it never does, so i wonder if something is wrong with my I tunes, wifi, or phone all together. HELP!!

This is asked and answered countless time every day - several in the past few minutes.
The forum search bar and more like this section are on the right side of this page.
Restore your ipod.
If you are unable, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article.

Ipod wont show up in itunes after i restore to factory settings

My ipod does not show up in my itunes list but it shows up in my computer as a drive
it all started when i got my ipod back after getting it fixed ( it was a problem with the battery) well it said that i needed to restore the factory settings so i did then a message came up and said your ipod is now restarting it will come back to your iptunes list after it has restarted.... but it didnt
and now when i plug my ipod in i get a bubble come up that says:
"windows was unable to save all the data for the file F:\iPod_control the data has been lost the error may be caused by a failure of your computer hardware or netowrk connection please try and save this file elsewhere"
i have done everything i can to try and fix this (5 R's and such) but i have gotten no results
please help quickly as i use my ipod all the time and cant function without it =]

I have a similar issue.
Mine shows in iTunes and in PC. It will also allow me to sync.
But when I do sync, it runs fine for about 10 minutes, then I get an error similar to yours with a directory location. It keeps syncing and will periodically show the errors. Then it will lock up.
I have run chkdsk, awindows utility (chkdsk [driver letter]: /R /F) over the iPod when it has been restored and it found nearly 400mb of bad sectors.
I though this would fix the problem but is has not. When I run chkdsk over it again, it does not find anymore bad sectors (it does however tell me that it has 400mb of bad sectors logged.)
I am banging my head against a wall trying to fix this, or even find out what the issue really is. I assume it is a dodgey hard drive, but I do not want to replace it and still have the problem.

Itunes keeps saying I need to restore to factory settings

I had been using my car stereo ipod usb connection to listen to music from my phone. The last time I used it, it said I had no music. So i turned my phone off and it never turned back on, it was stuck on the apple logo, i tried everything, eventually my phones battery drained. so i looked up how to restore my phone and it said to hold the home button down and plug into itunes and it would begin a complete restore, which it did. i was able to restore my last backup. well today i wanted to download some music and when i plugged in my iphone to itunes it said, i cant remember word for word but basically it was telling me i needed to restore my phone to factory settings. so i figured well maybe it really didnt work last time so i went ahead and did it again. everything went back to factory settings, and when i went to sync my phone i get an error saying something it couldnt sync with this iphone and something about a file and not a folder can be found. so i disconnected my phone and reconnected and again the first thing that pops up is that i need to restore my phone. im so frustrated i dont know what to do! did i kill my phone?!?

To restore your iDevice, you have two options.
1. Plug into iTunes and select your device and click restore.
2. On your iPhone, go to Settings>General>Reset, and click which one you would like to use.
If your device is locked up and you can't get into it,
1. Open iTunes
2. Power Down your Device
3 hold down your home button and plug in the device to the computer at the same time
4. Keep holding until your device shows the Plug into iTunes image.
5. On iTunes, click restore
Wait for the device to restore to factory settings and your done!

AirPort Extreme extends my network and has worked well for three months. Now it can no longer extend the network and flashes Amber. I have restored to factory settings moved it closer to time capsule and rebooted the system without luck

i have a blinking Amber on my extreme now and it cannot extend the network. It was working fine and nothing has changed. I have restored to factory settings moved it to another room and rebooted the system without luck. Any suggestions

What OS are you running?
Please give me a screenshot of the current AE setup..
I strongly recommend if you have issues.. take control of all the variables. Apple routers have too much auto..
Here is a list that I use for setups when using Yosemite.. but it relates to any OS.
You will need to factory reset again to get going.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer with Yosemite or whatever you are using.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg AEgen5 for basestation.
Use AE24ghz and AE5ghz for wireless on each band, with fixed channels as this also seems to help stop the nonsense.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the AE always takes the same IP address.. this is not a problem for router but if the AE is bridged you can have trouble.. Try using the static IP method or control it via the main router dhcp reservations.
4. Check your share name on the computer/s is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
6. Set up the extend to the Express using 2.4ghz and then see how good or bad the connection is.. this is better in the old v5 utility but if you hover your mouse over where it shows connection an extra chunk of info comes up.
I have specifically used 5ghz to make the extend.. because by testing it works better.. but do not be fooled.. this good connection is poor.. the RSSI.. which is difference signal .. at -79dbm is down the bottom of the stable.. and it drops out on a daily basis.. you want to see that signal around -60dbm at min.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.

Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards.

All the apps that I have downloaded are "waiting" and whenever I try to sync apps on my computer with my phone, the apps section is greyed out and won't allow me to do anything. I have tried restoring to factory settings but it didn't work.

How can I access my apps? They are all greyed out in itunes. I have tried restoring my iphone to factory settings but that didn't work. I have a feeling it may have something to with the restrictions settings on my phone restrictions are on) but it won't allow me to change the restrictions without putting in a passcode. I don't remember ever having a passcode and after several attempts have not been able to get the right code.
Also. on my phone, in settings, personal hotspot, iCloud and Twitter are greyed out. And, the App Store icon is missing from my screen as well.
Can anybody help me with this?
Thanks

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

I have an imac and macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to r

I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?

Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium

My iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.

How do I restore my itunes library? My computer was restored to factory settings and I couldn't find a restore date that allowed my to get access to all of my files. Now my itunes library is empty minus the songs we've recently purchsed!

MY computer was restored to factory settings. Is there a way to get my previous itunes library back? I don't have an Ipod or other device that I saved my itunes library to.

Restore the media from the backup of the computer.
If it was simply restored via the Windows restore point, no data on the computer should have been affected.
If the computer was formated and Windows re-installed, no data remained on the computer and will have to be added back by the user.

Cant restore to factory settings

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