Cant turn off find my phone as cant remember my password

cannot turn off find my phone to re-set phone as i have forgotten my password

Go to www.iforgot.apple.com and reset your password.

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I need to do a factory reset, but it says that I need to turn off "find my phone" and I can't do that because my screen is black

I would really appreciate it if someone could help me turn off "find my Phone" through the computer. My screen is black on my phone and I just need to do a factory reset.
Thank you

Hi patti273,
Welcome to the Support Communities!
The following article will show you how to remove your iPhone from "Find My Phone"
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
I hope this information helps ....
Happy Holidays!
- Judy

Need to turn off Find My Phone.

I installed 7.0.6 on my 4S yesterday and today my screen is not responding. I've tried syncing the phone to iTunes and everything backs up; however, when I click restore I receive a message stating that I have to turn off Find My Phone before I can proceed. Since I cannot get into my phone (except via Siri) I tried to log in through the iCloud website/iTunes and delete the app from the phone but that didn't work. I also noticed that the phone thinks that I have headphones connected when I do not.
Currently I can reset the phone but I cannot turn it off, I can access the iCloud settings on the phone via Siri but I can't scroll to turn off Find My Phone.
I'm not sure how to proceed from here but any help is appreciated.

You can access iCloud.com on a computer to turn it off.
extemporia wrote:
I tried to log in through the iCloud website/iTunes and delete the app from the phone but that didn't work.
Do you do as described here > http://support.apple.com/kb/PH2702

I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone."

I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone." How can i get rid of this message.

You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
Note:
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

Turning off find my phone to enable restore....password not accepted

Hi
My iphone5 has lost its phone connection and the carrier bar has disappeared from settings. I am being told to back up and restore from itunes but to do this I need to turn off Find My Phone and it won't do this (wont accept my password, which I have checked several times is the correct one). Help! Thanks

Do it on a computer: http://support.apple.com/kb/PH2702

My Iphone is disabled and I plugged it into Itunes to restore it but it's saying that I can't do it without turning off "Find My Phone" in my setting, but obviously I can't get into my phone. What do I do?

My Iphone is disabled and I plugged it into Itunes to restore it but it's saying that I can't do it without turning off "Find My Phone" in my setting, but obviously I can't get into my phone. What do I do?

www.cloud.com

HT1414 i have tried to restore but it tells me to turn off find my phone but the problem is that I can not open the phone as I do not have a pass word to open it

I can not open my phone after down loading latest down load it asks me to turn off find my phone but can not open phone to do so?

Answer to this question: https://discussions.apple.com/message/22350503#22350503

How do I set/reset my passcode? I am locked out. I can't restore because I get a prompt that I need to turn off "Find my phone". I'm in an endless circle of frustration.

How do I set/reset my passcode on my iPhone 6 Plus?
I am locked out and don't have a passcode (at least I don't recall setting one)
I can't restore from backup to reset my pC because I get a prompt that I need to turn off "Find my phone" to restore.
I'm in an endless circle of frustration.
Any help on this matter is appreciated.

Hi Nancy,
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode

How do I turn off "find my phone" when phone is dead

I washed my iPhone 4s last week. I just got my replacement phone. I want to restore from iCloud (for my calendar) and iTunes (for everthing else like contacts, etc.) but when I try to do that it says I have to turn off "find my phone" from my old iPhone. My old phone's display is dead so I can't do anything on it. It still rings when I get a call but I can't answer it. I can't find anyway to get around this. Please help anyone.

I found the help I needed from the list on "More like this".

I am trying to turn off find my phone but the phone freezes and give message time out

I am having problems with an Iphone 4 which i got secoundhand but when i try to connect to itunes i get the message "Turn off find my phone"I have given this a try but the phone just freezes and then puts the message up "Time out took to long".

Hi newquaysimon,
Unless you have the Apple ID and password used to set up this iPhone, you may need to contact the original owner to turn off Find My iPhone/Activation Lock. You may find the following articles helpful:
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/ph2702
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/ht5818
Regards,
- Brenden

Phone is locked/disabled (cannot remember passcode) but cannot restore becasue itunes says i need to turn off find my phone on icloud but i can't get into my phone to do that, HELP

Phone is locked/disabled (cannot remember passcode) but cannot restore becasue itunes says i need to turn off find my phone on icloud but i can't get into my phone to do that, HELP

Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/HT1808
This will remove the passcode.

I want to reboot my i phone but its forzeen and i tried form i tune but its asking turne off find my phone but im not able to do it

i want to reboot my i phone but its forzeen and i tried form i tune but its asking turne off find my phone but im not able to do it

Hello nealfrombangalore,
Thanks for using Apple Support Communities.
If your phone is unresponsive and will not turn off, please try and reset the phone by following the directions below:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H.

Iphone 4s screen black but is still on. Tried reset, can not turn off Find my phone because i have a passcode

iphone 4s screen black but is still on. Tried reset, can not turn off Find my phone because i have a passcode

dont you know your apple ID password ?
IF you know that, try restart your iPhone if it doesnt work try restoring your device. If it doesnt work again, you have hardware problem. Try changing your screen.

When I turned on my phone, it has mega fonts and I cannot access anything including the settings to turn off find my phone for restoration

when I turned on my phone, it has mega fonts and I cannot access anything including the settings to turn off find my phone for restoration

Double tap with three fingers on the screen and the zoom feature will be disabled again.

My iphone 4s froze last night and won't do anything. I have iOS7, my power button is not working, so I can't reset my phone. I've tried to restore through iTunes, but it's telling me to turn off find my phone. I can't do that if my phone does nothing

I've tried all that I know how to do. My power button quit working awhile ago so I use the Assistive Touch to lock my screen. Once my phone froze, the screen went black. The only thing I can do now on my phone is hold down the home key and Siri will beep but she says "not taking requests at this time, try again later." I can't reset my phone without the power key or the Assistive Touch button. I've tried plugging into iTunes to restore the phone but I get an error message to first go to Settings in my phone and turn off "find my iPhone." I can't do that either as nothing will come up on my screen.

Make sure iTunes is up to date and try again.

Cant turn off find my phone as cant remember my password

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