Cant use PhotoShop due to failed upgrade.
I am trying to use the trial of PhotoShop but when the upgrade starts it gets a failed update and tells me to try again but it keeps failing and wont allow me to use the app. Any help would be appreciated.
Meyer217 I would recommend reviewing the installation log file for the update to determine the cause of the failure. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC. You are welcome to post any specific errors you discover.
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This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/photoshop -
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Hello!
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Thanx anyway!Read this probably the scratch disk you haqve is too full, and you will have to select a scratch disk that is not fragmented and has plenty of room to work. The scvratch disk is storing the various undo states for both Photoshop and Illustrtor.
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You will have to read a little bit but you can start here:
http://helpx.adobe.com/photoshop/kb/optimize-performance-photoshop-cs4-cs5.html#main_Memor y_Usage
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Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
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That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
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Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
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