Captivate 6 64 bit -Top level windows idle

Hi,
When we have photoshop and Captivate 6 open and we duplicate objects, insert images, switch between projects we have updated from 5.5, Captivate 6 freezes
- We have checked that all drivers are up to date
- we have reset the settings as advised by Vikram on other posts
http://forums.adobe.com/message/4743984#4743984
- the last patch is in
- all windows updates are in
- we have tried it on another machine and the same project works
Any ideas on what to do next ?
HP notebook with
- windows 64 bit
- Intel I5 processor with 8 GB of ram
- 120 GB ssd hard drive
- 500 GB data drive
- mobility radeon 4500 series with 1 GB of ram
- laptop has 5.5 and 6 of learning suite
On the event viewer we find the event
The program AdobeCaptivate.exe version 6.0.1.240 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1298
Start Time: 01cdb2515c064cc9
Termination Time: 10
Application Path: C:\Program Files\Adobe\Adobe Captivate 6 x64\AdobeCaptivate.exe
Report Id:
In Bytes
0000: 54 00 6F 00 70 00 20 00 T.o.p. .
0008: 6C 00 65 00 76 00 65 00 l.e.v.e.
0010: 6C 00 20 00 77 00 69 00 l. .w.i.
0018: 6E 00 64 00 6F 00 77 00 n.d.o.w.
0020: 20 00 69 00 73 00 20 00 .i.s. .
0028: 69 00 64 00 6C 00 65 00 i.d.l.e.
0030: 00 00 00 00 ....

Hello,
Welcome to Adobe Forums.
Did you try this workflow on a different user account (Just for testing) ?
Thanks,
Vikram

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    For what:
    I need this, because i would open an pop-up with an other portal window. I link to the popup with navigation-target=... In this pop-up should only be the content of one role. This folder i have set to "invisible in the navigation area". So the User always see him in a popup. when i start at the default Top-navigation level 1, the user see all the other navigation folders.
    Best regards,
    Patrick

    Hi Patrick,
    up to SPS13, this needs some hands on on different parts of the TLN. What I've done this spring was showing all top-level nav targets within a select box in the masthead and then, after having selected one of these entries, the TLN shows just the content of this top level entry. So this is more or less the same. As said, some work to do.
    As of SPS14, with the new navigation taglib, I expect this to be much less work; anyhow, I didn't convert the results into SPS14, so I cannot say if this is really as easy as I expect.
    Hope it helps
    Detlev

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