Captivate 6 - When publish, image backgrounds are black and open text entry is neon green

The files are fine when in Adobe Captivate, and they publish well. However, upon playing back the published file, all the images are black. The text entry field becomes neon green.
See attached images for "before" (in Captivate) and what it looks like "after" (upon publishing and then playing back that file).
Thanks for any help you can provide.

Hi there,
Can you please confirm the complete version of Captivate (Help > about Adobe Captivate).
Also please change the quality of slide to optimized or 24 bit, and do this for every slide.
Go to edit > preferences > SWF size and quality > uncheck Advanced Project Compression and Compress SWF file.
Then at the time of publishing check 'force re publish all slides'
Thanks.

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