Captivate movie disappeared

I was editing my Captivate movie and it disappeared as I was
working on it. I thought it was rather strange so I re-opened the
Captivate program and I opened the file I was working on when the
program crashed. I received an error telling me that the file
closed incorrectly the last time and would I like to repair it. I
clicked on yes and nothing happened. I tried opening the file again
and it shows the progress bar but does nothing else. When I look at
the saved file, the size is still the same, however, the captivate
program says there are 0 slides. The slides still seem to be there
though as I open a blank movie and import the movie and the movie
shows in the directory. When I click on it the slides open up and I
can see all 51 slides so I select All and click on Import but
nothing happens. This is very strange as I can see the slides but I
can't use them. Somebody Please Help.

I just experienced a very similar issue - my saved movie
"disappeared" after I published it. The title is there, size shows
as it was with all 80 slides, but when I open it, it shows just one
slide, blank.... Did you figure out what happened and how to
resolve it?..
This is very alarming, especially that it seems like this
error happens more than just once, although I had no problems with
my previous 20+ movies... This was the first one I made with audio
voice recording though.
Can anyone help?..

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Animated gif within Captivate movie?

I'm trying to insert an animated gif into a Captivate movie,
but when I do, the gif doesn't animate -- it just shows the first
frame. Is there a trick to getting these animated gifs to actually
play within the Captivate movie, without having to do a "rough
recreate" of the gif in Flash? I've looked around for a setting
within the app to address this, but couldn't find it, and according
to my search of the archives no one else has asked this question.
Thanks in advance!
Maureen

Hi all
In addition to fellow ACE Steve's good advice, note that you
may notice that the gif looks just dandy if viewed on a web page
before importing. Then after importing it may appear to have had a
triple shot of espresso. This is because the frame rate of
Captivate is normally 30 FPS. It's not uncommon at all to see .GIF
files with a frame rate of 10. The answer? Either slow Captivate
down or speed up the .GIF before bringing it into Captivate.
Cheers... Rick

So, I rented a movie on iTunes and downloaded, and then when I went to click on it, it said iTunes server not available, so I reset my laptop, and it was there but when I clicked on it it said the same error again, the movie disappeared. What do I do?

I need help! I payed for this movie, and I don't know why it said can not connect to iTunes server, because this is not my first time watching a rented iTunes movie, and I usually do not need internet, or the need to connect to iTunes store, and the fact that the movie diappeared upsets me.. and it is nowhere in my iTunes library. So, what happened, I clicked on the movie, it said cannot connect to iTunes sever, so exited out, and reset my computer, when it reloaded, I clicked on it again, and the same error message appeared, and then the movie disappeared.

Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

Movies disappear from iPod when syncing with iTunes

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Figured it all out. Somehow my video sync settings were reset in iPod preferences. Set it to sync all videos and voila - all of them converted using iSquint worked like a charm. The new instant handbrake works well too. And as a side note - movies look just fine on my tv via iPod! I'm very pleased.

Adding a Loading Animation to a Captivate movie for use in a RoboHelp Project?

Hello all:
I'm inserting SWFs (built in Captivate 5) into Robohelp topics (using RoboHelp 9, publishing to WebHelp Pro output). These topics hold only the SWFs, so I've published the SWFs to autoplay when opened.
The problem is this: when I publish my RoboHelp project, my Captivate movies display as image icons (see screenshot). There is no loading animnation or screenshot to indicate that the Captivate movie works. If I wait a few seconds (variable, depending on file size of the SWF), the movie will appear and start to play. I'm concerned that my user will think the file is broken and leave the page.
How can I enable a loading animation (or even a loading image) to show my user that there is, in fact, content on the page when the topic loads? I'd like to keep the auto-play functionality, if possible.

The best option is to break out the words because it gives you the most control. However, if the two words you want to glow are next to each other you can use the Sequence Text behavior.
Select the text and apply Text Animation/Sequence Text to the layer. In the behaviors tab, click on the Add parameter and select Glow/Color. This will create a parameter that you can assign to a character, word, line or custom area.
Now you'll need to add several parameters so repeat the above step adding parameters for Glow/Opacity, Glow/Blur, and Glow/Radius. You might even want to change the color of the font for those two words. If so, add a parameter for Face/Color.
Once you have all the parameters added, change the Traversal parameter to Custom. Change the Select parameter to Custom. Use the Start parameter to determine the beginning of the "glow" area, and the End parameter to fix the end of it. Set the Spread to 0 so there is no spillage of the glow to the words on either side.
Now adjust the color, blur and radius of the glow just as you would if you were adding it to the entire paragraph.
Andy

Load a Captivate movie in a Flash movie

I'm trying to load a captivate 5.5 swf into flash, even with a simple script like:
import flash.display.MovieClip;
var request:URLRequest = new URLRequest("captivate.swf");
var cargar:Loader = new Loader()
cargar.load(request);
var mc:MovieClip = new MovieClip();
this.addChild(mc);
addChild(cargar);
I get an actionscript error:
ReferenceError: Error #1065: No se ha definido la variable pbcBtnTips_FRA.
at Aluminum_fla::MainTimeline/frame1()
ReferenceError: Error #1065: No se ha definido la variable pbcBtnTips_SPA.
at Localization/frame1()
This seems to be happen only to non-english Captivates, ie Spanish version.
Any ideas?

You could pause the Captivate project when you start to preload it by using the Captivate system variables. Then when your file has been loaded 100% you could resume it again by using a different system variable.
You can see a list of the various system variables here: http://www.cpguru.com/2009/04/28/system-variables-in-captivate-4-%e2%80%93-a-complete-list /
The relevant variables for you would be:
rdcmndPause = 1; (to pause the project)
rdcmndResume = 1; (to resume playback)
Naturally you need the instancename (where you load your Captivate movie into) infront of the variable name.
myLoaderContainer.rdcmndPause = 1;
/Michael

Closing swfs in captivate movie

I am frantically trying to figure out how not to get a
javascript erro rwhen my animation ends inside my captivate movie.
how to I close the swf adn still elt the user navigate to the next
captivate screen?
Please help!
thanks,
francie

Hi francie
I have no clue as to how what terrence wood is suggesting
will help here. From what I surmise based off what you posted, you
have inserted an animation or possibly even another Captivate movie
on a slide in an existing movie? And somehow you want to know how
to close the .SWF that is sitting on the slide? If I'm correct in
what I understand you are trying to do, my guess is that it isn't
possible. Why? Well, if you were able to close the .SWF on the
slide, you would probably also close the whole movie. My guess is
that this is why you are seeing JavaScript errors.
I'm thinking that you should probably configure the end
option to simply stop. For the movies that are on the slides, that
is. This also assumes you are placing other Captivate movies on the
slides. If you are instead placing other animation, I haven't a
clue what to advise, other than to possibly adjust timing.
Hopefully this helped in some way... Rick

HT1657 Rental movie disappears from PC after transfer and never shows up on iPad

Article says I can transfer movie rental from my PC to my iPad (1) and that it can only exist ion device at a time. I transferred the movie, it disappeared from my PC (in Rentals catregory), but never showed up on my iPad. What now?

Thanks for replying. I tried your solution also but it didn't help. Apple gave me a 2.99 credit to my account and told me to download it again. Next time I'll download it on the device I want to watch it on, so I won't have to worry about transferring it. Apple needs to make this whole process more user friendly. I am far, far from a novice, but I am a Windows guy, not a MAC guy. Even so, I felt like a novice user having to hunt and peck just to be able to try and transfer the movie. Once I did it, and I probably could not duplicate what I did because it was just luck, the movie disappeared. I was surprised they came back with a credit so quick. Thanks again.

Active Content when RH topic contains Captivate movies

I use Robohelp to display my captivate movies (published as
FLASH).....since the Active Content issue in the latest IE update,
my users now have to click on the movie before it becomes
interactive.....I've managed to fix the topics in RH that don't
have a movie inserted on them....but if there's a movie, my fix
doesn't work unless I modify EACH htm file (each topic's code).
This works great except that EVERY time I re-compile the RH
project, the fix is overwritten.....
My fix involves a javascript include file......
Thanks.
Pam

Hi again Pam
Hmmm, well I'll see if I can help any. I'm not sure what you
mean with "fixing topics in RH that don't have a movie inserted".
What are you fixing? Why is a fix needed if a movie isn't there?
But on to the actual issue at hand. You are saying that
something is being overwritten? Perhaps it will help to outline the
process as I envision it.
1. You have a topic containing a Captivate movie that is
interactive, meaning the user must click or type somewhere to
interact with it.
2. Before the fix is applied, the user must click or press
the spacebar in order to "activate" the control. This is equivalent
to patting Internet Explorer on the head and saying "It's okay.
Really. The world will, in fact, NOT end if you just show me the
content and allow me to click it."
3. You apply the fix, which means to use an external
JavaScript file (.JS file) to perform a "write in" of the code
needed to present the movie.
4. You generate WebHelp (assuming WebHelp here, as I do not
believe this issue manifests from inside a compiled .CHM file) and
something gets overwritten?
And here is the quandry. I'm assuming you are intent on
asking either how to prevent the overwriting from occurring, or
possibly WHY it's being overwritten. Perhaps both?
I think the first step is to determine if the WebHelp
generation process is actually overwriting files. I'd compare the
HTML code of a topic that works fine prior to genning WebHelp, with
the same topic code after the generation process has occurred. What
has changed with respect to the code you inserted? Is the code just
gone? Or is it possibly an issue whereby the .JS file simply hasn't
survived the WebHelp generation process? I'm guessing the latter.
You may simply need to add the .JS file to baggage.
Cheers... Rick

HT1657 2 rented movies disappeared before due date when I updated my ipad software

2 rented movies disappeared before due date when I updated my ipad softawre. Any way to get them back?

You will need to try contacting iTunes support and explain and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption

Controlling captivate movie with JavaScript

Hi,
I am trying to use Flash methods to control a captivate movie
using procedures documented in the support center article:
http://www.adobe.com/support/flash/publishexport/scriptingwithflash/scriptingwithflash_03. html
I am using the following code in a JavaScript:
var movie = window.document.Captivate1;
movie.StopPlay();
Captivate1 is the object ID assigned by Captivate when it
generates the HTML file. The movie does not respond to the command.
I have created my own Flash movie and the StopPlay command
works with it.
Thanks in advance for any help anybody can provide!

Captivate SWFs don't respond like other Flash movies. You can
use similar techniques, but must use some specific, legacy "control
variables" that are hanging around since the RoboDemo days:
To pause a movie, use rdcmndPause = 1;
A good place to find more details is here:
http://www.raisingaimee.co.uk/index.php?option=com_content&task=view&id=27&Itemid=29

Controlling Captivate movies from a parent Flash movie

Hello, i am in the works of onverting my old AS2 code, for controlling Captivate movies lodaded into a Flash container, over to AS3 becasue of the transition to Captivate 5. There were some weird issues in AS2 and Captivate 3 which i fortunately vere able to solve when i first made this container. Now i am getting weird and unpredictable results when trying to set the appropriate variables in the Captivate move. The main culprit is: rdcmndRewindAndStop, it does indeed rewind the movie, but... it starts playing again... Could anyone be so kind to give me the reason why or better even provide me with a solution to this unneeded change, its quite annoying, and no rdcmndPause does not help, not before rdcmndRewindAndStop or after, the movie is happily trottling along...
sincerely
Frustrated developer with a bloody short deadline

Hello and thanks for replying, yes it worked! But... we have to manually edit 40+ files to make this stupid thing to work... Do you know if there is any way i can put those scripts in a flash object, or better even modify the movie from the parent container? This is making our production process way longer than is affordable tbh, a single project consists usually of over 100 captivate movies, and we simply can't manually edit each and every one of them.
I wish i could get my hands on a Captivate developer ;p

Navigating a Captivate Movie

Hello
I'm trying to integrate a Captivate (swf) into my Director
environment so when the movie stops playing the playhead jumps to a
marker.
Can someone please tell me how to do this.
Any help much appreciated.
regards
Andy

Hi Aus_Steph
There are two ways to approach it.
1. When you publish a Captivate movie as .SWF format, you
have the ability to Export HTML. This results in two files. The
Captivate .SWF and a .HTM page that is used to display the .SWF. So
in RoboHelp (RoboHelp HTML assumed here) you would right click the
folder where you want the Captivate movie and choose import. Then
you would navigate to and select the .HTM file that was produced by
Captivate.
OR
2. From RoboHelp while editing a topic, you can click Insert
> RoboDemo Movie... (or Insert > Multimedia) and navigate to
the raw .SWF file Captivate produced.
I think the big deciding factor here is whether you want the
entire page to contain the Captivate movie, or if it will appear
perhaps tucked away inside a DHTML drop down or something where
other items are on the page too. I'd go with option 1 for the whole
page or option 2 if I were including the .SWF along with other page
content.
Hopefully this helps... Rick :)

Rewind Captivate movie in PowerPoint

I've managed to get a Captivate movie into PowerPoint
following instructions found at
http://www.flashgeek.com/tutorials/
However, although I've followed the instructions, I can't get
the movie to start at the beginning each time the slide with the
movie displays.
Can anyone help with precise instructions on how to rewind
the movie?

If you deselect "Borders" under Project/Skin the navigation
bars are included in the resulting swf. Which you can embed in
powerpoint.
There is some little trickery with VBA you can use to start
the movie automtically:
(sorry it is partly in german because of my program skin)
In Powerpoint open the Toolbar „Steuerelement
Toolbox“ or open it with (View / Symbolleisten / …).
There click on “weitere Steuerelemente“ klicken
(Symbol with a hammer).
In the alphabetical dropdown list select „Shockwave
Flash“ .The mouse changes to a cross with which you can open
a rectangle on the slide. There the video will appear later. Now it
is filled with a big "X".
Right click on the rectangle and select "Properties". There
behind "Movie" enter the name of the video (if it is at the same
location) or the path.
If you choose TRUE after "embed movie" the resulting
powerpoint presentation contains the flash movie, if you choose
"false" it just links to it. So you can either assure that the
video is part of the presentation or you can update the
presentation by naming a new video identically to the old one and
the link in your presentation now shows the new video (do you
understand what I mean?)
If you start your presentation the video starts (even if it
is on the last slide). You can restart it automatically by doing
the following:
Double-click on the rectangle whre your video will be shown.
The VBA editor opens in a new window. There click on Insert/modul
in the toolbar.
The modul is a editor-window where you now place your code.
Copy&Paste the following (example from me for three movies just
edit it depending on your needs):
Sub OnSlideShowPageChange()
Dim film1 As ShockwaveFlash
Dim film2 As ShockwaveFlash
Dim film3 As ShockwaveFlash
Set film1 =
ActivePresentation.Slides(2).Shapes("ShockwaveFlash1").OLEFormat.Object
Set film2 =
ActivePresentation.Slides(3).Shapes("ShockwaveFlash2").OLEFormat.Object
Set film3 =
ActivePresentation.Slides(4).Shapes("ShockwaveFlash3").OLEFormat.Object
film1.Playing = False
film2.Playing = False
film3.Playing = False
film1.Rewind
film2.Rewind
film3.Rewind
film1.Play
film2.Play
film3.Play
End Sub
This is doing the following:
Each time you enter a slide with a flash-video the video is
rewind and played from the beginning. In this example there are
three videos in the presentation. Do not change the order of the
commands or it will not work!
The numbers in ( ) are the number of the slide on which the
movie is appearing (here: the 2nd, the 3rd and the 4th). The name
of the movie which you can find in the properties behind "name" or
"title" is also entered. If you make a mistake here the code cannot
affect your movies. Keep in mind that the numbering of the slides
in the presentation is to be used, not the numbering shown in the
vba editor, which you can see on the left (where you also see your
module)
In this example the movie „Shockwaveflash1“ is on
the second slide.
Then click on "Save" in the vba editor and close the window.
Now test your presentation... It should work just fine!

Incorporating a Captivate movie

How do I put a captivate movie into the help files?
thanks

Hi Aus_Steph
There are two ways to approach it.
1. When you publish a Captivate movie as .SWF format, you
have the ability to Export HTML. This results in two files. The
Captivate .SWF and a .HTM page that is used to display the .SWF. So
in RoboHelp (RoboHelp HTML assumed here) you would right click the
folder where you want the Captivate movie and choose import. Then
you would navigate to and select the .HTM file that was produced by
Captivate.
OR
2. From RoboHelp while editing a topic, you can click Insert
> RoboDemo Movie... (or Insert > Multimedia) and navigate to
the raw .SWF file Captivate produced.
I think the big deciding factor here is whether you want the
entire page to contain the Captivate movie, or if it will appear
perhaps tucked away inside a DHTML drop down or something where
other items are on the page too. I'd go with option 1 for the whole
page or option 2 if I were including the .SWF along with other page
content.
Hopefully this helps... Rick :)

Captivate movie disappeared

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