Captivate v4 Reviewer Not Working

I am working with Captivate v4 / Win XP.
I wanted to see first for myself what Reviewer looked like and how to use it before I passed on the details to my boss.
I have created a project, saved it as a .crev, installed Reviewer but when I try and open the .crev file all I get is the below loading icon and the file never opens.
Is it not possible for the author to also use Reviewer - or something else ?
Noel
Staffordshire
England

Hi Lilybiri,
I am using Captivate v4 and in English, but whilst getting you a copy of the image you could not see (it was just the "waiting to load" symbol), I got an update request for Adobe Air...and now I seem to be able to get started and can review my own .crev file.
So I will have a play around and try and work out how my boss can make use of the Reviewer. I see there are some instructions on the help manual (Using SWF commentiing), so just hope they make sense.
Thanks for prompt reply (as always),
Noel

Similar Messages

Shared review not working for Acrobat Reader

I can not believe have not been able to find an anwer to this, sorry if it has been asked before.
I am trying to setup shared review with clients running Acrobat Standard XI and Acrobat Reader XI, I am currently using a Sharepoint server for the review server if it matters.
When I send a shared review from Acrobat Standard XI to a user on Acrobat Reader XI, the user is unable to make shared review comments. The shared review will work when sent to other Standard or Pro XI users. Any ideas? I have been looking at this for sometime now, and know the user has full rights to the Sharepoint server. Is there some setting I am missing in Reader?
Thank you
Update:
I may be finding my own question, but really can not verify. Must you have Acrobat Pro for shared review to work with Reader? (I only have standard for pc)

Priyanja, your statement is ture. Reviews initiated with Acrobat Standard can only be participated through Acrobat Pro or Standard. However, this is NOT by design. It is a bug. The Adobe website makes this very clear. The site is: http://www.adobe.com/products/acrobat/shared-pdf-document-reviews.html
Gather feedback faster than ever
"Send a document out for shared review to collect comments in one place. Anyone with free Adobe Reader 9 software or later can see and build on each other’s feedback, saving time with fewer emails and meetings."
"How to set up a shared document review:"
[... instructions ...]
"Available in:"
Acrobat XI Pro
Acrobat XI Standard

Help needed - Captivate 7 Audio not working in Safari/Chrome in html5

I think I am going slightly mad. For the life of me I can not get the audio to work in either Chrome or Safari (both versions are up to date) on an ipad and android tablet.
I have created a 1 slide project which just consists of a blank slide plus an audio mp3 file I have imported to the slide. I have turned off all the button click sounds and not scaled the html.
I then publish to html5, uplaod it to my LMS and try and view it. Works fine in IE on a desktop. But when I try and view it in Chrome and Safari there's no audio. In Chrome it seems to default to mute, so I unmute it but still nothing, In Safari the mute button is not even there, even through it is enabled in the skin.
Anyone have any ideas as it's driving me mad? Unfortunate thing is I downloaded Articulate storyline and after 10 mins I had uploaded a html 5 zip file and it working great on the ipad, with audio.

Hi
Sorry to hear that you are having trouble with audio in Captivate's HTML5 output.
What LMS are you using? There are certain LMS that are known to have problem serving HTML5 content. Also, the content server inside the LMS can choose to send different responses based on the client being a desktop device or a mobile device.
What is the IOS version in the iPad? IOS6 is preferrable.
Can you please try the following?
1. Instead of hosting the output in an LMS, try hosting the content in a local web server running on your machine. Mongoose is a quick and free option to try out (https://mongoose.googlecode.com/files/mongoose-tiny-4.1.exe) and then try accessing the same from iPad
2. If that works, then we can start suspecting the LMS that you are using. If it still does not work, you can connect the iPad to a Mac machine's USB port. Launch Safari on the Mac machine. Make sure that the option to "Show Developer Menu" is turned on in Safari's preferences. From the develop menu, select the menu specific to the iPad device and webpage. You may have to open and close the develop menu in case your iPad is not listed in the menu. Once you select the iPad+page menu, a web-inspector window is opened. Open the console messages if not already open. Refresh the webpage in the iPad. Look at the console output messages in the web-inspector. Any errors or warnings encountered will be printed there. For example, network error messages might hint that the http request for the mp3 file was rejected by the server for some reason.
3. If there are no messages in the console, audio does not play when published output is hosted in local webserver, then please share the published output. We can investigate why it does not work.
Cheers
Siva

Captivate 4 SCORM not working, Exit Button Not working

Hi All-
I hope somebody can help me out because I am at the end of my rope with Captivate.
I have a project that is in the final stages, I'm attempting to publish it to our LMS and it is not tracking properly, it is initializing the LMS and it is recording a "Started" status, but I can not get the completion status to work properly.
I really don't want to include a quiz at the end so these are the settings I have used:
LMS Standard: SCORM 1.2
Report Status: Complete/Incomplete
Report To LMS As: Percent
Choose report Data: User Access Only
Reporting Level: Interactions and Score
I have tested every possible setting I can think of and the bloody thing will not work!
Somebody please help me, because I do NOT want to have to start this over with Articulate!

Hi Nathan
In addition to the other advice, I believe that you need to have at least one scorable object in order for the reporting to work. For example, sometimes folks need a simple acknowlegement that the content has been viewed. I believe this is the case with SOX compliance. In cases like these, you insert a simple Button object the user clicks. Configure a quiz. You don't need actual question slides. You configure the button to report back the click.
I didn't see anything about the Exit button, but the Exit button is unreliable at best. If you are clicking the Exit button and it's not working for you, take a look at the info below:
Click here to view
Cheers... Rick
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

Captivate 7 preloader not working - with screen captures for clarity

Hi Community,
so I'm working in the Captivate 7 trial version, because the preloader for Captivate 6 isn't working for me. We have a ~48MB project with mp3's on almost every slide, flash videos, flash animations, quizzes and plenty of jpegs.
Before we publish the project we make sure we click everything that's needed, but because it's still not working I took screen shots of all the settings. Maybe I'm missing something, I would appreciate your help.
Thank you guys so much!!
Nat

I'm assuming here that your preloader animation is at least appearing when you are loading the file so that you KNOW it IS working.
Try setting your preloader progressively higher until you find the percentage at which the load times start INCREASING again. If you have a lot of videos in your project, setting the preloader at a very low value like 10% doesn't necessarily affect the load times that much because Captivate still has to load a certain amount of the total number of assets before it can start to play anyway. It could be that you have a whopping great event video right near the start of the project and that's what is causing the lengthy delay.
If your issue is still with the preloaders NOT appearing at all, then the only settings that would affect this are the ones on the Preferences > Project > Start and End > Preloader path and percentage. The path looks to be fine, but if preloader animations are not visible at all, try changing to a different preloader. Maybe only SOME of them work. The Default.swf preloader is usually reliable.

Captivate Certification does not work for at least another week

Hi there,
yesterday I was supposed to take my class for the Adobe Captivate Certification (ACE Exam).
But Pearson Vue did not manage to send the test over two hours.
Last comment was:
We will look into this, but the next test will not be within the next week.
I had to laugh a bit, because I was trying to take an eLearning exam about eLearning creation software and the eLearning system did not work.
So - for everyone who scheduled a class, you probably want to check back, if it is working.
Pearson VUE did not contact me until now, so I cannot tell you any more.
Best TD

TD,
Is it Captivate 5 certification or is it still the old Captivate 3 certification that they offer?
/Michael
Visit my Captivate blog with tips & tricks, tutorials and Widgets.

Captivate 7.1 not working with latest Android operating system

Courses created with Captivate 7.0.1.237 are not working on tablets with Android's latest operating system - KitKat. The play arrow in the middle of the screen remains onscreen throughout the course. In some cases, it stops the course and buttons become inactive. In other cases, the course plays, but the arrow is still there and the sound is gone. The courses work with an older operating system. We are using the latest Chrome browser. Is there a fix? (Other than publishing with Captivate 8 - courses are on the client's LMS and we do not want to have to replace them.)
Thanks

Chrome version 36 has some issues with captivate html5 output. Please find the following workaround if you are using Chrome.
http://blogs.adobe.com/captivate/2014/07/update-on-captivate-html-5-content-playback-issue -in-google-chrome-browser.html

Captivate 6 preloader not working

I have the preloader in Captivate 6 set to 10%. The original Adobe loading screen appears for 10%, but then a "Loading" screen just appears until the entire project is loaded. It takes the same amount of time as when the preloader is set to 100%. The only difference is which "load" screen I'm looking at. Is there a fix?

My associate and I are having the same issues any help would be appreciated. We are using Cap 6.0.1.240 64bit Windows 7 machines. In our project we have mp3 audio files. We also 3 flv files streaming from our Flash server. We also have question slides but are not utilizing a question pool. We also have a certificate widget at the end of the project. We are linking to our content server through Moodle 2.4. Or swf file is approx 38megs. We were experiencing significant load times on several different networks with large bandwidth. We have tried the following:
- preloader AS3 at 10%
- reduced the file size significantly (from 138M to 38M)
- set slides to JPEG
- made all audio files MP3s
- off set the audio on slides to begin at .1
- removed the quiz slides from the project
- removed the video links from the project
And still our load times hover around 18 to 25 seconds with each test and the preloader does not work. Do you have any suggestions that will help? Is this addressed in ver 7?
Thank you,
VJ

Captivate 8 content not working with screen readers

My Adobe Captivate 8 published content is not working with any of the screen readers I have tested: JAWS, Mac Voice Over, and Windows Narrator. It is a simple launch page with 6 buttons used to launch additional CBTs.
I have been over and over the content in the help topic for this and cannot find any reason to think I am not doing this right:
[ ] https://helpx.adobe.com/captivate/using/creating-accessible-projects.html
I have added accessibility text for the slide, I have tried adding the accessibility text for the buttons, have turned on accessibility in my publish settings, I have even tried just adding a text caption sitting on the slide with the text I want read by the screenreader - none of it works.
I have searched the forums and it appears others have this issue as well. The latest forum post was having to do with Captivate 7 - where the poster followed up stating Adobe Support recognized this as a "bug". Does screen reader accessibility work in Captivate 8 or not?
Is there anyone out there who has produced content that works with a screen reader?! If so, please tell me what the secret is!!

I've been able to get a screen reader to read parts of a Captivate 8 presentation using the HTML5 output (but NOT the .swf output). I tested using NVDA.
However - they keyboard accessibility does not seem to be functioning correctly. I can tab through buttons and such - but hitting enter on any of the buttons (play, forward, backward, closed captions, audio) does not work.
Overall - doesn't seem that Captivate 8 is as "accessible" as Adobe is claiming. Much of what they claim should work - does not.
CP8 is certainly no where near WCAG 2.0 "AA" standards (which unfortunately is where i need things to be).

Email review not working

I am using the "Attach for Email Review" function, but it isn't working for people on a PC. I initiate this from my Mac, and as I set it up, the wizard works fine, and there are no alerts or anything that would indicate that it's not going to work.
Everyone gets the email and the attachment, but Acrobat only recognizes that Mac users are participating in the review. They clearly see the banner at the top of the window that displays the Send Comments button, and this is clearly missing when a PC user opens the document.
We are all on Acrobat9 Pro, and BTW, I'm testing on IT professionals (I'm not ruling out user error, but it's unlikely). The only difference I can tell is that some are PC and some are Macs.
What could be the problem?

Further testing: same problem with Acrobat Pro X.
But with Acrobat Pro 9 it works fine.
(all on the same system mentioned above)
From this i conclude that the fault does lie with the version of the PDF.
So the weird thing is why you cant reproduce the problem.
Did you test with the test file i sent you?
Ps.
I took a look into my invoice archive...
Invoices with PDF version 1.3 and 1.4 do NOT work, but an invoice with version 1.5 works fine.
This supports above conclusion if you ask me.
Ps2.
The test system i used is Windows 7 32bits.

Captivate Patch does not work

Hello,
I got a problem. I have try to install the patch for Captivate 4 . That cannot be done. Is it because I got the German version ? Is the patch only for the us/uk version?
The warning shows "Captivate 4 is not insalled" - this is not true?!
Any Solutions?

Hi Rumbalotte,
Try clicking on the link I have included below, scrolling down to the bottom of page. Here you should find a link to download the localized version of the Adobe Captivate 4 patch for German users.
Adobe Captivate Support Center
HTH
Regards - Mark
Visit the macrofireball blog

Shared review not working for me in Adobe Pro 9

Suddenly, I'm not able to do shared reviews in Adobe Pro 9.5.5 on my Mac, OSX. I have been doing shared reviews successfully for the last several months. I deleted some preferences files recently and may have accidentally deleted an important Adobe preference file, but I'm not sure, and am not sure if this has to do with my current problem. Now I download shared review files that are emailed to me, open them in Acrobat, and nothing happens--no indication that this is a shared review file. My colleagues don't have any problems with the same files, and I am connected to the server we use. I can participate in a shared review with the same files if I open them in Adobe Reader XI.
Any ideas? Thanks!

I've been having the exact same problem today and yesterday, and I've been doing shared reviews for years. I am definitely logged in, I've checked every setting that I can think of, rebooted my computer, logged in and out and in and out, still nothing. Adobe: Did you guys make some changes? Everyone where I work has definitely noticed the occasional Acrobat server hiccups, but this time, my problem is exactly as described above: My colleagues on the shared review are able to see the shared review, but mine just comes up as any other pdf file. Adobe: Can you shed some light onto what's going on? It's frustrating!!

Captivate 5.5 not working with Flash 11.4?

I had Flash 11.4 and published a module with click boxes that jump to URLs. The click boxes don't appear in either preview or published mode. No hand cursor, no click box, no URL, nothing. I've double checked the settings on the click boxes three times... they are correct, and the box is the top most thing on the slide.
Based on advice I found on this forum on other flash problems, I tried uninstalling Flash 11.4 and going back to 10.3. Now every time I try to launch the module I immediately go to the Flash 11.4 download page, and get the message "this content requires Flash to play - download now". So apparently you can't install an earlier version of Flash and use it with Captivate.
Which isn't a solution anyway, because my I don't want my viewers to have to do that to take this training. So what do I do? How do I make these urls available?
I won't waste my time calling Adobe support... I've made that mistake in the past. I'm really hoping someone here can help me. Upgrading to Captivate 6 isn't an option...it's not in the budget. They need to make 5.5 work with Flash - it's not that old. It's SO frustrating that every time there is a Flash upgrade I have problems with this stupid software. If they are going to publish to Flash, they need to keep the software current. They own both products for goodness sake - why don't they work together? Please help!
Thanks for your help.
Toni Rexrode

I doubt that Flash 11.4 is the cause of these issues. Having Flash 11.4 installed on your box doesn't mean your end users will need it.. Captivate 5.5 and 6 will only publish as high as Flash 10.2. So all your end users would need is that version or above.
I assume when you say you have check the settings on your click boxes, you made sure you have them configured to show the hand cursor? If this is not turned on then the normal mouse pointer is all that will be visible. But I'm betting you've checked that already.
What you may not realise is that sometimes Captivate will APPEAR to show your click boxes are on the top layer of the timeline when you look at it in Edit mode, but in fact they may be buried down under other objects in the layers and NOT be clickable at runtime. This has caught me out a few times.
To ensure that your clickboxes ARE on the top layers, select each click box in the timeline and then click the icon on the main toolbar to Bring Selected Objects to the Front. Then publish and test again.

Acrobat 9.0 shared review not working after FrameMaker 11 and RoboHelp 10 are installed

Acrobat professsional 9.0 shared review function was working fine when I was using FrameMaker 7.2, but after I install FrameMaker 11 and RoboHelp 10, nothing happens when I select "Send for Shared Review" or "Attach for Email Review", no error messages, no prompts, just nothing...btw, the system is Windows XP SP3.
Is it a compatibility issue? Does the same issue happen to you and how you fix this? Thanks for your help..
Stephanie

We are getting this on certain machines and not others. I can't seem to be able to find a rhyme or reason. We are trying to initiate reviews on a shared internal network location.
A few questions for the forum:
Does Owner rights matter on the share that the review file is to be stored in? Currently we have Modify rights for all participants and initiators.
Does it make a difference which updates are installed past 9.0? Does it make a difference if Pro and Reader are installed?
Can someone confirm that the Acrobat.com is required to be installed on the machine? I noticed on the latest installs of reader acrobat.com application is not installed.
I'm posting this now because I haven't seen a clear cut answer to:
Could not save the shared review-enabled PDF file

Captivate 5 files not working in Atlantic link, help please

Version Captivate 5
Published file swf
Atlantic link's Content Point version 1.31
I've previously been using Captivate 4 and publishing swf files to be loaded in to Atlantic Link's Content Point. To get the swf files to work in the past have publish set the publishing preferences to using Action Script 2 (AS2) settings. This is not an option in Captivate 5. When I put the swf files in to Content Point and publish the elearning the swf files will not run correctly, different elements appear all over the screen.
Does anyone know of a way to resolve this problem.
Regards
David

David
Captivate 5 SWF are now AS3 .looks like you have to setup your Content point to AS3 .
Thanks
Suresh

Captivate v4 Reviewer Not Working

Similar Messages

Maybe you are looking for