Cash discount - F-28 - how to control Active / Inactive setting

Hi All,
When I try to post incoming posting through F-28 for a customer and choose the open items, the cash discount value is INACTIVE.
But when another user tries to post incoming payment for the same customer, Cash discount value is ACTIVE.
We are building a custom program for clearing the open items, so this is causing some discrepancies in the amount to be posted.
We checked the editing options(OPEN ITEMS tab) and it looks same for both of us.
Can anyone please let me know if there is any setting through which we can control the cash discount (ACTIVE / INACTIVE)
Thanks in advance.
Krishna

Please try executing f-28 once again and check case discount column, if it is not there, execute transaction /nSU53 and check the authorization which is missing in your case.
Hope this helps!!!
Regards,
Murlidhar Khatri

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