CC download error undefined

I can't download Creative Cloud. I keep getting the error message download error undefined. What am I missing?

II'm not sure what details I would need to provide but I'll try... I disabled firewall temporarily, enabled my antivirus to allow adobe and have reinstalled many times with the same error. There is no number with the error message it just states undefined, which is why I'm asking here as I've had no luck reaching the live chats and am not sure what else to do. Windows 7, PC, 64 bit. Anything else that would be helpful?
thank you

Similar Messages

My Apps section in Creative Cloud says "Download Error - Undefined." How does anyone solve that?

My Apps section in Creative Cloud says "Download Error - Undefined." How does anyone solve that?

Hi Brian,
Please refer to the following threads where this issue has been addressed:
1. Re: Creative Cloud "Download Error" message
2. https://forums.adobe.com/thread/1156604
Regards,
Sheena

Trying to install apps but says download error undefined

trying to install apps but says download error undefined cant get it to download anything have unistalled reinstalled moved obee files etc any ideas?

Carmenm13655573 please see Error downloading and installing Creative Cloud application for information on how to resolve download errors.

Creative Cloud Trial Apps - download error undefined?

Hi, I am new to all this Adobe stuff, but I have just downloaded Adobe Creative Cloud for the Photoshop and Illustrator trials onto my Samsung Q320 laptop. The actual Creative Cloud desktop app downloaded but when I get to the apps tab it appears as shown below. I have clicked the 'reload applications' button many times, un-installed the app and even mad a new account. I downloaded it onto my Mac to see if it would work on that and it did, both apps are successfully downloaded. Again, I'm quite new to this so clear instructions would be appreciated
Heather x

The first DLM file didn't copy and paste properly:
03/18/15 10:35:46:496 | [INFO] | | | | | | | 8616 | *******************start of Download****************
03/18/15 10:35:46:496 | [INFO] | | | | | | | 8616 | GDE Version is 2.8.0.1
03/18/15 11:06:43:338 | [INFO] | | | | | | | 4788 | *******************start of Download****************
03/18/15 11:06:43:338 | [INFO] | | | | | | | 4788 | GDE Version is 2.8.0.1
03/18/15 12:25:22:455 | [INFO] | | | | | | | 5328 | *******************start of Download****************
03/18/15 12:25:22:455 | [INFO] | | | | | | | 5328 | GDE Version is 2.8.0.1
03/19/15 09:11:27:047 | [INFO] | | | | | | | 5328 | *******************End****************
03/19/15 09:14:16:437 | [INFO] | | | | | | | 4932 | *******************start of Download****************
03/19/15 09:14:16:437 | [INFO] | | | | | | | 4932 | GDE Version is 2.8.0.1
03/19/15 09:14:55:470 | [INFO] | | | | | | | 1572 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3NzA4OTQxMDItODI2YWI1OG YtZTAyMC00ZWM1LWFmYjktMWNiZTEyOTFhZGM4IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJ5UDdjWCtsQVBYQmU3MktPQlM3OTZnPT0i LCJydGVhIjoiMTQyNzk4MDQ5MjYxMiIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc3MDg5NDEwMiIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3NzA4OTI2MTItZjJhMWU4NTEtZDdjMi00MmRkLTg4NzctNTJlZGU1ZmY1ZTBkIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.aSCOEYbDwB0Z6psAGe72iDPqdGSPMgE0MiNJhD3Yyg1SrSsaWaJQALQ6WStFtxVKl-27P6EAdJw aEX3WVDN5Fj4d2lEHVQ0A-FpJHUNWNdPjK8PY_U8e3uu9qpeeiZdhQBXeHUjQ1d12VQKah8vopu6wn4QsHmOvMTMUr 65bG0Laq8GVK5q0ydx0FRcVBbpAIQ9Sp62o-kxVf8QfTpaofPy_jA5cqCCZPFWfRpbiOdB573RZJKL0rmO5LhKO6Fa cH0BOFdzVL4qOGFUypwInIRx3lAUuadyPIMgISosQenOijrDuDtIo53UATzI9u1JvQP-iDt_IofyrRvLraluJKw
03/19/15 09:14:55:470 | [INFO] | | | | | | | 1572 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{AE5D4C38-82D1-48ED-9B56-11FED1A2FD18}
03/19/15 09:14:55:470 | [INFO] | | | | | | | 1572 | Preference: Client has set the preference for single stream download
03/19/15 09:14:55:502 | [INFO] | | | | | | | 7580 | thread count is 0 and active thread count is 1
03/19/15 09:14:55:517 | [INFO] | | | | | | | 6152 | *******************start of Download****************
03/19/15 09:14:55:533 | [INFO] | | | | | | | 6152 | GDE Version is 2.8.0.1
03/19/15 09:14:56:859 | [ERROR] | | | | | | | 7004 | The windows error code is - 12150
03/19/15 09:14:57:046 | [INFO] | | | | | | | 7580 | **File download complete.**
03/19/15 09:14:57:124 | [INFO] | | | | | | | 1572 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.1&platform=win32&version=2.9.0.465
03/19/15 09:14:57:124 | [INFO] | | | | | | | 1572 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{F7DBB3F7-1280-493E-ADC9-4D6B80534976}
03/19/15 09:14:57:124 | [INFO] | | | | | | | 1572 | Preference: Client has set the preference for single stream download
03/19/15 09:14:57:140 | [INFO] | | | | | | | 3060 | thread count is 0 and active thread count is 1
03/19/15 09:14:57:342 | [ERROR] | | | | | | | 7048 | The windows error code is - 12150
03/19/15 09:14:57:670 | [INFO] | | | | | | | 3060 | **File download complete.**
03/19/15 09:15:01:008 | [INFO] | | | | | | | 1572 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3NzA4OTQxMDItODI2YWI1OGYtZTAyMC00ZWM1LWFmYjktMWNiZTEyOTFhZGM4 IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJ5UDdjWCtsQVBYQmU3MktPQlM3OTZnPT0iLCJydGVhIjoiMTQyNzk4MDQ5MjYxMiIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc3MDg5NDEwMiIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3NzA4OTI2MTItZjJhMWU4NTEtZD djMi00MmRkLTg4NzctNTJlZGU1ZmY1ZTBkIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.aSCOEYbDwB0Z6psAGe72iDP qdGSPMgE0MiNJhD3Yyg1SrSsaWaJQALQ6WStFtxVKl-27P6EAdJwaEX3WVDN5Fj4d2lEHVQ0A-FpJHUNWNdPjK8PY_ U8e3uu9qpeeiZdhQBXeHUjQ1d12VQKah8vopu6wn4QsHmOvMTMUr65bG0Laq8GVK5q0ydx0FRcVBbpAIQ9Sp62o-kx Vf8QfTpaofPy_jA5cqCCZPFWfRpbiOdB573RZJKL0rmO5LhKO6FacH0BOFdzVL4qOGFUypwInIRx3lAUuadyPIMgIS osQenOijrDuDtIo53UATzI9u1JvQP-iDt_IofyrRvLraluJKw</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 09:15:01:008 | [INFO] | | | | | | | 1572 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{A0CE4CD0-8036-49DA-A822-CB3BAC451A54}
03/19/15 09:15:01:008 | [INFO] | | | | | | | 1572 | Preference: Client has set the preference for single stream download
03/19/15 09:15:01:024 | [INFO] | | | | | | | 6604 | thread count is 0 and active thread count is 1
03/19/15 09:15:01:242 | [ERROR] | | | | | | | 7968 | The windows error code is - 12150
03/19/15 09:15:03:192 | [INFO] | | | | | | | 6604 | **File download complete.**
03/19/15 15:28:42:374 | [INFO] | | | | | | | 4208 | *******************start of Download****************
03/19/15 15:28:42:389 | [INFO] | | | | | | | 4208 | GDE Version is 2.8.0.1
03/19/15 15:29:02:170 | [INFO] | | | | | | | 5952 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTMzMzI1OTYtNmRiM2M5Nz gtMTI3Mi00YmE0LWI0NWUtYTRmMjY0YjhiZDJkIiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJqZ3JTcFVnYmZvVUlrYVRsZ0FJak93PT0i LCJydGVhIjoiMTQyODAwMjkzMjU5NiIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5MzMzMjU5NiIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTMzMzI1OTYtZGVlMTY1OTAtOTdkZS00OWZlLTg5MWItNjU5ZWI2MDY1MjcxIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.U9PG8TUEnUYcBmDlTtfT6qqix4edwAJw6hijZQJaw5q6GLJTaYeeNlpgrxNlt06glpf675od1Jc ZbfA3wo6nago5ZT0RhECAN0BH0-2ZMD_Pirg-lNdMohf7UZGDLGoZEZvr3kXvV8EV8Aw1CNtxwPLJ0zEsdC3j0Qsnf GXEKx1vVuUKNG5Ns0U6JPDo5FhXUIJXQVv5qvQty-eaHUlZowNsmT4QDSa2ZHEijJboIp8CLgtrtqISF8FrijMmWmI oGrX5ALKC9dcrihMnHPqD8XdMJ1evuQMWHjTjS_U-X8RsUdzDSsW-ALjj_508hfHojARrohsqkUo0zhWIITWHiA
03/19/15 15:29:02:170 | [INFO] | | | | | | | 5952 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{CB3AEE9A-5E4D-4B50-BB4F-FF5C573A65C4}
03/19/15 15:29:02:170 | [INFO] | | | | | | | 5952 | Preference: Client has set the preference for single stream download
03/19/15 15:29:02:186 | [INFO] | | | | | | | 5076 | thread count is 0 and active thread count is 1
03/19/15 15:29:02:186 | [INFO] | | | | | | | 5720 | *******************start of Download****************
03/19/15 15:29:02:186 | [INFO] | | | | | | | 5720 | GDE Version is 2.8.0.1
03/19/15 15:29:03:621 | [ERROR] | | | | | | | 5040 | The windows error code is - 12150
03/19/15 15:29:03:808 | [INFO] | | | | | | | 5076 | **File download complete.**
03/19/15 15:29:03:886 | [INFO] | | | | | | | 5952 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.1&platform=win32&version=2.9.0.465
03/19/15 15:29:03:886 | [INFO] | | | | | | | 5952 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{6C53CC1D-AEEF-4C19-9C0E-BACB15E36F4E}
03/19/15 15:29:03:886 | [INFO] | | | | | | | 5952 | Preference: Client has set the preference for single stream download
03/19/15 15:29:03:902 | [INFO] | | | | | | | 5300 | thread count is 0 and active thread count is 1
03/19/15 15:29:04:214 | [ERROR] | | | | | | | 5256 | The windows error code is - 12150
03/19/15 15:29:04:541 | [INFO] | | | | | | | 5300 | **File download complete.**
03/19/15 15:29:13:293 | [INFO] | | | | | | | 5952 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTMzMzI1OTYtNmRiM2M5NzgtMTI3Mi00YmE0LWI0NWUtYTRmMjY0YjhiZDJk IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJqZ3JTcFVnYmZvVUlrYVRsZ0FJak93PT0iLCJydGVhIjoiMTQyODAwMjkzMjU5NiIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5MzMzMjU5NiIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTMzMzI1OTYtZGVlMTY1OTAtOT dkZS00OWZlLTg5MWItNjU5ZWI2MDY1MjcxIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.U9PG8TUEnUYcBmDlTtfT6qq ix4edwAJw6hijZQJaw5q6GLJTaYeeNlpgrxNlt06glpf675od1JcZbfA3wo6nago5ZT0RhECAN0BH0-2ZMD_Pirg-l NdMohf7UZGDLGoZEZvr3kXvV8EV8Aw1CNtxwPLJ0zEsdC3j0QsnfGXEKx1vVuUKNG5Ns0U6JPDo5FhXUIJXQVv5qvQ ty-eaHUlZowNsmT4QDSa2ZHEijJboIp8CLgtrtqISF8FrijMmWmIoGrX5ALKC9dcrihMnHPqD8XdMJ1evuQMWHjTjS _U-X8RsUdzDSsW-ALjj_508hfHojARrohsqkUo0zhWIITWHiA</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:29:13:293 | [INFO] | | | | | | | 5952 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{C7AFF801-B6DB-428C-9DA2-1A7AA472F7FE}
03/19/15 15:29:13:293 | [INFO] | | | | | | | 5952 | Preference: Client has set the preference for single stream download
03/19/15 15:29:13:589 | [INFO] | | | | | | | 5664 | thread count is 0 and active thread count is 1
03/19/15 15:29:13:699 | [ERROR] | | | | | | | 5632 | The windows error code is - 12150
03/19/15 15:29:13:886 | [INFO] | | | | | | | 5664 | **File download complete.**
03/19/15 15:41:29:775 | [INFO] | | | | | | | 4208 | *******************End****************
03/19/15 15:41:30:024 | [INFO] | | | | | | | 4208 | *******************End****************
03/19/15 15:42:29:866 | [INFO] | | | | | | | 5384 | *******************start of Download****************
03/19/15 15:42:29:866 | [INFO] | | | | | | | 5384 | GDE Version is 2.8.0.1
03/19/15 15:42:40:677 | [INFO] | | | | | | | 5236 | *******************start of Download****************
03/19/15 15:42:40:677 | [INFO] | | | | | | | 5236 | GDE Version is 2.8.0.1
03/19/15 15:42:40:692 | [INFO] | | | | | | | 5628 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQxNTM1MjQtZTAzYjY0ZD ctMDAwOS00YzdlLWIzMjEtNWZjM2IwNjkwNTY2IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJnazRFbzlFQTExb2xrMktvOVpDSGFBPT0i LCJydGVhIjoiMTQyODAwMzc1MzUyNCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NDE1MzUyNCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTQxNTM1MjQtMjcwOTRkNGUtMzQwZC00ZDM2LTg1YzItN2E5MjE0YjcxNzczIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.pW7Hx7pobISudRNdBmbbJXwrLH6gtJYPEzjwNvxYY5Y8kF7NSTu4n4anWQHSy5-ZHtgOhCeERnI d_EtP8bGU4KNqRiRe05yGwr82NgTFvClKYuNsiPmJZk7m0e4Nfc6pAncP-H2UHZs03E4NcmGLczir13f0N6-tMznU3 a-DMNNJMr5MPG6xxN6hXJaf24mEc8azleJH__xOtLsU1g6JzXaFlKiXnxYpFZgda_rLcZhE4dTlk1hKEu39_LrkPMQ eZ1OjMoPcQhdRoUK7yqp7wNHnAxy-D2fZubSDQ0jH4UX-drxpoFuOW9fspVqD38o1XFWqv3A_wIgpSe7V_NuOMg
03/19/15 15:42:40:692 | [INFO] | | | | | | | 5628 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{196ED5EB-65E5-4487-B423-6C585E66560A}
03/19/15 15:42:40:692 | [INFO] | | | | | | | 5628 | Preference: Client has set the preference for single stream download
03/19/15 15:42:40:723 | [INFO] | | | | | | | 4304 | thread count is 0 and active thread count is 1
03/19/15 15:42:42:018 | [ERROR] | | | | | | | 3832 | The windows error code is - 12150
03/19/15 15:42:42:346 | [INFO] | | | | | | | 4304 | **File download complete.**
03/19/15 15:42:42:439 | [INFO] | | | | | | | 5628 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.0&platform=win32&version=2.9.0.465
03/19/15 15:42:42:439 | [INFO] | | | | | | | 5628 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{B6AB699B-69BB-4993-B7DF-7A525D5FA906}
03/19/15 15:42:42:439 | [INFO] | | | | | | | 5628 | Preference: Client has set the preference for single stream download
03/19/15 15:42:42:455 | [INFO] | | | | | | | 5432 | thread count is 0 and active thread count is 1
03/19/15 15:42:42:892 | [ERROR] | | | | | | | 5596 | The windows error code is - 12150
03/19/15 15:42:43:204 | [INFO] | | | | | | | 5432 | **File download complete.**
03/19/15 15:42:46:511 | [INFO] | | | | | | | 5628 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQxNTM1MjQtZTAzYjY0ZDctMDAwOS00YzdlLWIzMjEtNWZjM2IwNjkwNTY2 IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJnazRFbzlFQTExb2xrMktvOVpDSGFBPT0iLCJydGVhIjoiMTQyODAwMzc1MzUyNCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NDE1MzUyNCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTQxNTM1MjQtMjcwOTRkNGUtMz QwZC00ZDM2LTg1YzItN2E5MjE0YjcxNzczIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.pW7Hx7pobISudRNdBmbbJXw rLH6gtJYPEzjwNvxYY5Y8kF7NSTu4n4anWQHSy5-ZHtgOhCeERnId_EtP8bGU4KNqRiRe05yGwr82NgTFvClKYuNsi PmJZk7m0e4Nfc6pAncP-H2UHZs03E4NcmGLczir13f0N6-tMznU3a-DMNNJMr5MPG6xxN6hXJaf24mEc8azleJH__x OtLsU1g6JzXaFlKiXnxYpFZgda_rLcZhE4dTlk1hKEu39_LrkPMQeZ1OjMoPcQhdRoUK7yqp7wNHnAxy-D2fZubSDQ 0jH4UX-drxpoFuOW9fspVqD38o1XFWqv3A_wIgpSe7V_NuOMg</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:42:46:511 | [INFO] | | | | | | | 5628 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{F8B80783-A504-45A5-9886-66BE4CC57947}
03/19/15 15:42:46:511 | [INFO] | | | | | | | 5628 | Preference: Client has set the preference for single stream download
03/19/15 15:42:46:527 | [INFO] | | | | | | | 4208 | thread count is 0 and active thread count is 1
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | The error has come and the http error code is - 404
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | Failed to send the request to server to get the response - 404
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | the download job (0) failed to execute. The job state is STOPPED_STATE
03/19/15 15:42:46:714 | [ERROR] | | | | | | | 2744 | the download job (0) failed to execute. The job state is ERROR_STATE
03/19/15 15:42:46:714 | [INFO] | | | | | | | 2744 | WorkerThread::ThreadProc Current job is in Error State which is not recoverable
03/19/15 15:43:08:330 | [INFO] | | | | | | | 5384 | *******************End****************
03/19/15 15:43:08:486 | [INFO] | | | | | | | 5384 | *******************End****************
03/19/15 15:43:32:697 | [INFO] | | | | | | | 5688 | *******************start of Download****************
03/19/15 15:43:32:697 | [INFO] | | | | | | | 5688 | GDE Version is 2.8.0.1
03/19/15 15:43:43:289 | [INFO] | | | | | | | 3172 | *******************start of Download****************
03/19/15 15:43:43:289 | [INFO] | | | | | | | 3172 | GDE Version is 2.8.0.1
03/19/15 15:43:43:305 | [INFO] | | | | | | | 4780 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQyMTYxMDAtNDViMGYxMG QtNmM1Ny00ZDg1LWJlMjUtZTcxYjg0MjRiMzg1IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00 MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJvTWx1L2lUM2cwalFXWEhOUUVRdUZRPT0i LCJydGVhIjoiMTQyODAwMzgxNjEwMCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NDIxNjEwMCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTQyMTYxMDAtNzQ5YjA1NmUtYTgxMi00YTkwLTgxYTctZjY2ZWI2NWIwY2M3IiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.oxvg_hGhaUJSrlke5wkwlbKgc9t34RVNMN6JOW4ZrLbqXLsCqznyPwPOdM5QWoSFEWD0C-Ksys6 p20pbXmkmPjtmZWwQ80ASj-1BZoQMOLDQnWE2aGrfT4a_dcxEiAgOSBY1xRBB5ejoPh2HmFPK9fzqoHML9ikG3qBFP -TbmDzvHpiU7L5olD_v2INS8YXQQzBIpjvmc5KJmUkJ0kfzCrii_-JbR3_Cmqg-SO9sF0zpLLHPQLKXPYIl4Yc8du5 bmZPZGcOwy3_AOxZBN5JoLFtPhoZ2vUrczl5IRSP6Gsbtvknj0Ik20uPHPEgDRM-oYnqdtBc-p_HloKH6BDIkSw
03/19/15 15:43:43:305 | [INFO] | | | | | | | 4780 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{43E4F800-6877-4315-AF7F-2424DBD77AD8}
03/19/15 15:43:43:305 | [INFO] | | | | | | | 4780 | Preference: Client has set the preference for single stream download
03/19/15 15:43:43:320 | [INFO] | | | | | | | 904 | thread count is 0 and active thread count is 1
03/19/15 15:43:44:553 | [ERROR] | | | | | | | 5036 | The windows error code is - 12150
03/19/15 15:43:44:724 | [INFO] | | | | | | | 904 | **File download complete.**
03/19/15 15:43:44:834 | [INFO] | | | | | | | 4780 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.0&platform=win32&version=2.9.0.465
03/19/15 15:43:44:834 | [INFO] | | | | | | | 4780 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{1D8B9B3D-2A58-4E70-9360-45DC0D386EE4}
03/19/15 15:43:44:834 | [INFO] | | | | | | | 4780 | Preference: Client has set the preference for single stream download
03/19/15 15:43:44:849 | [INFO] | | | | | | | 1620 | thread count is 0 and active thread count is 1
03/19/15 15:43:45:146 | [ERROR] | | | | | | | 2280 | The windows error code is - 12150
03/19/15 15:43:45:270 | [INFO] | | | | | | | 1620 | **File download complete.**
03/19/15 15:43:48:593 | [INFO] | | | | | | | 4780 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQyMTYxMDAtNDViMGYxMGQtNmM1Ny00ZDg1LWJlMjUtZTcxYjg0MjRiMzg1 IiwiZHRpZCI6IjE0MjY3NzA4OTAxODktNzZlODZmZmUtM2M5MS00MDMzLTg4NTMtMzNjNGIyODBmODEyIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJvTWx1L2lUM2cwalFXWEhOUUVRdUZRPT0iLCJydGVhIjoiMTQyODAwMzgxNjEwMCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NDIxNjEwMCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTQyMTYxMDAtNzQ5YjA1NmUtYT gxMi00YTkwLTgxYTctZjY2ZWI2NWIwY2M3IiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.oxvg_hGhaUJSrlke5wkwlbK gc9t34RVNMN6JOW4ZrLbqXLsCqznyPwPOdM5QWoSFEWD0C-Ksys6p20pbXmkmPjtmZWwQ80ASj-1BZoQMOLDQnWE2a GrfT4a_dcxEiAgOSBY1xRBB5ejoPh2HmFPK9fzqoHML9ikG3qBFP-TbmDzvHpiU7L5olD_v2INS8YXQQzBIpjvmc5K JmUkJ0kfzCrii_-JbR3_Cmqg-SO9sF0zpLLHPQLKXPYIl4Yc8du5bmZPZGcOwy3_AOxZBN5JoLFtPhoZ2vUrczl5IR SP6Gsbtvknj0Ik20uPHPEgDRM-oYnqdtBc-p_HloKH6BDIkSw</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:43:48:593 | [INFO] | | | | | | | 4780 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{EE23D332-AC46-4723-8DFD-6635665E398E}
03/19/15 15:43:48:593 | [INFO] | | | | | | | 4780 | Preference: Client has set the preference for single stream download
03/19/15 15:43:48:609 | [INFO] | | | | | | | 5004 | thread count is 0 and active thread count is 1
03/19/15 15:43:48:812 | [ERROR] | | | | | | | 3740 | The windows error code is - 12150
03/19/15 15:43:49:139 | [INFO] | | | | | | | 5004 | **File download complete.**
03/19/15 15:47:02:032 | [INFO] | | | | | | | 5688 | *******************End****************
03/19/15 15:47:02:158 | [INFO] | | | | | | | 5688 | *******************End****************
03/19/15 15:47:35:332 | [INFO] | | | | | | | 4864 | *******************start of Download****************
03/19/15 15:47:35:332 | [INFO] | | | | | | | 4864 | GDE Version is 2.8.0.1
03/19/15 15:48:08:927 | [INFO] | | | | | | | 4216 | *******************start of Download****************
03/19/15 15:48:08:927 | [INFO] | | | | | | | 4216 | GDE Version is 2.8.0.1
03/19/15 15:48:08:946 | [INFO] | | | | | | | 3320 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQ0ODQ5OTgtZDEyMTViNG QtZmQ1NC00NzljLTg4YzktZGFlZTRhZWMzMTM2IiwiZHRpZCI6IjE0MjY3OTQ0ODI5NDQtMmE5YjA1NzUtMDMxZi00 MjBlLWI0OTktNzAyNDMzOTRiOWRmIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiJwNnpXeVpobnlLYk9ZQzhBbmRUdmx3PT0i LCJydGVhIjoiMTQyODAwNDA4Mzg0NCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NDQ4NDk5OCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTQ0ODM4NDQtNjFjYTFiZmYtYzdkNy00NTAzLTgzZjQtZWM1OTdmNTVlZTExIiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.ge4ZLQE6MQc1eCauin9Q2FCac6HnJw5qxqF5N6xYiaPvxagmzlabll-gkqpnYWOUXuD6PbOOFlx DTGG58Iu-BA6w41rgFpi_iMgCTy7a2oa_nV85z_KBWhyJC61Bd1YAOqRqq16Mak1TNEbN-7CIDefuH9G-hAryEd04b HRO5VoPk8Z7bBfZ0HyxRS10sHTmIBlFXjzLwuBzpN1VII2z6ztthVCctTxVqMP4X5o5o1OsOCavxaNmr0pdQaqFwVm 4BnMcDuxCn3BqHl6dx0B1b-5zyc22djFuN7R2_P_e4WdpLwxqu7zD2x8NbDx5GAROgBrBqvU7nz6UEDlZWlXnCA
03/19/15 15:48:08:946 | [INFO] | | | | | | | 3320 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{6F4E4ED2-1EF5-48AD-B3C2-64BE7C1603A6}
03/19/15 15:48:08:946 | [INFO] | | | | | | | 3320 | Preference: Client has set the preference for single stream download
03/19/15 15:48:08:961 | [INFO] | | | | | | | 4492 | thread count is 0 and active thread count is 1
03/19/15 15:48:10:267 | [ERROR] | | | | | | | 868 | The windows error code is - 12150
03/19/15 15:48:10:454 | [INFO] | | | | | | | 4492 | **File download complete.**
03/19/15 15:48:10:547 | [INFO] | | | | | | | 3320 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.0&platform=win32&version=2.9.0.465
03/19/15 15:48:10:547 | [INFO] | | | | | | | 3320 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{1288E912-414A-45C7-BB3C-43589680D78A}
03/19/15 15:48:10:547 | [INFO] | | | | | | | 3320 | Preference: Client has set the preference for single stream download
03/19/15 15:48:10:560 | [INFO] | | | | | | | 1560 | thread count is 0 and active thread count is 1
03/19/15 15:48:10:831 | [ERROR] | | | | | | | 2900 | The windows error code is - 12150
03/19/15 15:48:10:953 | [INFO] | | | | | | | 1560 | **File download complete.**
03/19/15 15:48:14:226 | [INFO] | | | | | | | 3320 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTQ0ODQ5OTgtZDEyMTViNGQtZmQ1NC00NzljLTg4YzktZGFlZTRhZWMzMTM2 IiwiZHRpZCI6IjE0MjY3OTQ0ODI5NDQtMmE5YjA1NzUtMDMxZi00MjBlLWI0OTktNzAyNDMzOTRiOWRmIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiJwNnpXeVpobnlLYk9ZQzhBbmRUdmx3PT0iLCJydGVhIjoiMTQyODAwNDA4Mzg0NCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NDQ4NDk5OCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTQ0ODM4NDQtNjFjYTFiZmYtYz dkNy00NTAzLTgzZjQtZWM1OTdmNTVlZTExIiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.ge4ZLQE6MQc1eCauin9Q2FC ac6HnJw5qxqF5N6xYiaPvxagmzlabll-gkqpnYWOUXuD6PbOOFlxDTGG58Iu-BA6w41rgFpi_iMgCTy7a2oa_nV85z _KBWhyJC61Bd1YAOqRqq16Mak1TNEbN-7CIDefuH9G-hAryEd04bHRO5VoPk8Z7bBfZ0HyxRS10sHTmIBlFXjzLwuB zpN1VII2z6ztthVCctTxVqMP4X5o5o1OsOCavxaNmr0pdQaqFwVm4BnMcDuxCn3BqHl6dx0B1b-5zyc22djFuN7R2_ P_e4WdpLwxqu7zD2x8NbDx5GAROgBrBqvU7nz6UEDlZWlXnCA</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 15:48:14:227 | [INFO] | | | | | | | 3320 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{6F5E6FBF-D786-4138-A1D1-50A131171B13}
03/19/15 15:48:14:227 | [INFO] | | | | | | | 3320 | Preference: Client has set the preference for single stream download
03/19/15 15:48:14:239 | [INFO] | | | | | | | 4488 | thread count is 0 and active thread count is 1
03/19/15 15:48:14:454 | [ERROR] | | | | | | | 3896 | The windows error code is - 12150
03/19/15 15:48:14:632 | [INFO] | | | | | | | 4488 | **File download complete.**
03/19/15 16:03:58:578 | [INFO] | | | | | | | 4864 | *******************End****************
03/19/15 16:03:58:723 | [INFO] | | | | | | | 4864 | *******************End****************
03/19/15 16:13:37:863 | [INFO] | | | | | | | 5120 | *******************start of Download****************
03/19/15 16:13:37:863 | [INFO] | | | | | | | 5120 | GDE Version is 2.8.0.1
03/19/15 16:14:10:107 | [INFO] | | | | | | | 5844 | *******************start of Download****************
03/19/15 16:14:10:107 | [INFO] | | | | | | | 5844 | GDE Version is 2.8.0.1
03/19/15 16:14:10:123 | [INFO] | | | | | | | 1688 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTYwNDYwNzgtYjcyZTFkNz ctMjEzOS00YTRmLTgyMGEtOGY5OTVkYzgxMmE5IiwiZHRpZCI6IjE0MjY3OTYwNDQ1NDUtNjFlOTBmMDYtYjhmNC00 YWUxLThjMzgtYWEwNWFlZmQyMWZmIiwic2NvcGUiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdG l2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291bnRfdHlwZSIsImMiOiIrSnREZHI4dnhpS2RhWXdsZCswZE5BPT0i LCJydGVhIjoiMTQyODAwNTY0NTM4MCIsInN0YXRlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XC IyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1jXCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJj cmVhdGVkX2F0IjoiMTQyNjc5NjA0NjA3OCIsImV4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0ME JGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIsImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRp ZCI6IjE0MjY3OTYwNDUzODAtYjM2MDk5YWMtYWE0ZC00NzAxLThhZDgtNGMwZGExZjM3MDI0IiwidHlwZSI6ImFjY2 Vzc190b2tlbiJ9.S29Z2gTNN3eDFPVWwtobKOwoLdlVqXKeRj1OpT2UhFwtd7c23e3c3DwQNV8A_7k2hjCKSKBOLdJ sTBO7AippqAkcaPFVGQWo0cD2Osf3-2T70E0zY5z41Kv3CUTcqOagSaFUtbn_ggswmehVdPUI1NtvjJlluRVEUXqXv gBWE6kq8cwhqImFyFwCgKaAbxwymg2vQuctcuL3ZKqXVMcCDEXdBIsmfdujQvUe2q_EwbjlaXrXZzfD65qI9JQOFkb VpT9lXMWSxkOYz4x8TD1UZ7Zb9q7yDgbLNkrggtipgTTlWC8lejCPlCOmsEkz1hHJ2tH1VkHYj44YfesD6nr1NA
03/19/15 16:14:10:123 | [INFO] | | | | | | | 1688 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{878B6ABB-465B-4720-A8F7-B81308248039}
03/19/15 16:14:10:123 | [INFO] | | | | | | | 1688 | Preference: Client has set the preference for single stream download
03/19/15 16:14:10:136 | [INFO] | | | | | | | 4788 | thread count is 0 and active thread count is 1
03/19/15 16:14:11:347 | [ERROR] | | | | | | | 2684 | The windows error code is - 12150
03/19/15 16:14:11:529 | [INFO] | | | | | | | 4788 | **File download complete.**
03/19/15 16:14:11:598 | [INFO] | | | | | | | 1688 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C reativeCloud&name=CCLBS&osVersion=6.1.1&platform=win32&version=2.9.0.465
03/19/15 16:14:11:599 | [INFO] | | | | | | | 1688 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{94A11C8B-980E-440F-88BC-5B50AC9CC845}
03/19/15 16:14:11:599 | [INFO] | | | | | | | 1688 | Preference: Client has set the preference for single stream download
03/19/15 16:14:11:612 | [INFO] | | | | | | | 232 | thread count is 0 and active thread count is 1
03/19/15 16:14:11:892 | [ERROR] | | | | | | | 5096 | The windows error code is - 12150
03/19/15 16:14:12:005 | [INFO] | | | | | | | 232 | **File download complete.**
03/19/15 16:14:15:171 | [INFO] | | | | | | | 1688 | The file to be downloaded is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/context?authorizati onData=<authorization-data><consumerAccessToken>eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2 V5LTEuY2VyIn0.eyJpZCI6IjE0MjY3OTYwNDYwNzgtYjcyZTFkNzctMjEzOS00YTRmLTgyMGEtOGY5OTVkYzgxMmE5 IiwiZHRpZCI6IjE0MjY3OTYwNDQ1NDUtNjFlOTBmMDYtYjhmNC00YWUxLThjMzgtYWEwNWFlZmQyMWZmIiwic2NvcG UiOiJvcGVuaWQsQWRvYmVJRCxjcmVhdGl2ZV9jbG91ZCxjcmVhdGl2ZV9zZGssYWRkaXRpb25hbF9pbmZvLmFjY291 bnRfdHlwZSIsImMiOiIrSnREZHI4dnhpS2RhWXdsZCswZE5BPT0iLCJydGVhIjoiMTQyODAwNTY0NTM4MCIsInN0YX RlIjoie1wiYWNcIjpcIkNDRGVza3RvcF9hcHBcIixcImF2XCI6XCIyLjkuMS40NzRcIixcImRpXCI6bnVsbCxcIm1j XCI6bnVsbCxcInBsXCI6bnVsbH0iLCJhcyI6Imltcy1uYTEiLCJjcmVhdGVkX2F0IjoiMTQyNjc5NjA0NjA3OCIsIm V4cGlyZXNfaW4iOiI4NjQwMDAwMCIsInVzZXJfaWQiOiJDOTQ0MEJGNzU1MDg5MDA5MEE0Qzk4QTRAQWRvYmVJRCIs ImNsaWVudF9pZCI6IkNyZWF0aXZlQ2xvdWRfdjFfOV8xIiwicnRpZCI6IjE0MjY3OTYwNDUzODAtYjM2MDk5YWMtYW E0ZC00NzAxLThhZDgtNGMwZGExZjM3MDI0IiwidHlwZSI6ImFjY2Vzc190b2tlbiJ9.S29Z2gTNN3eDFPVWwtobKOw oLdlVqXKeRj1OpT2UhFwtd7c23e3c3DwQNV8A_7k2hjCKSKBOLdJsTBO7AippqAkcaPFVGQWo0cD2Osf3-2T70E0zY 5z41Kv3CUTcqOagSaFUtbn_ggswmehVdPUI1NtvjJlluRVEUXqXvgBWE6kq8cwhqImFyFwCgKaAbxwymg2vQuctcuL 3ZKqXVMcCDEXdBIsmfdujQvUe2q_EwbjlaXrXZzfD65qI9JQOFkbVpT9lXMWSxkOYz4x8TD1UZ7Zb9q7yDgbLNkrgg tipgTTlWC8lejCPlCOmsEkz1hHJ2tH1VkHYj44YfesD6nr1NA</consumerAccessToken></authorization-dat a>&clientID=acc_desktop&contextKey=C9440BF7550890090A4C98A4@AdobeID&producerId=ccui_mktg
03/19/15 16:14:15:171 | [INFO] | | | | | | | 1688 | Going to download the file at C:\Users\10448476\AppData\Local\Temp\/{ACF6D0D2-A29D-4A7B-A0D0-F0EC433067EC}
03/19/15 16:14:15:171 | [INFO] | | | | | | | 1688 | Preference: Client has set the preference for single stream download
03/19/15 16:14:15:248 | [INFO] | | | | | | | 5380 | thread count is 0 and active thread count is 1
03/19/15 16:14:15:450 | [ERROR] | | | | | | | 5400 | The windows error code is - 12150
03/19/15 16:14:15:641 | [INFO] | | | | | | | 5380 | **File download complete.**

Download Error message in Apps

The apps category in my CC keeps giving me an download error message even when I click the reload apps button. Does anyone know how to resolve this issue?

I am on an hp experiencing a similar issue e.g., Creative cloud download error 'undefined'. On an hp. screengrab attached.

Since I updated Firefox 4, I cannot open any attachments in my Gmail, whether Word or PDF files, I can only view them. When trying to download attachments I get an error message: "XML Parsing Error:undefined entity. Help!

The full error message is the following:
XML Parsing Error: Undefined entity
Location chrome://mozapps/content/downloads/unknown content type.xul
Line Number 30, Column 18

In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat

Pro*C using Oracle 11g - ld: 0711-317 ERROR: Undefined symbol: .sqlcxt

Hi
We we are migrating from oracle 10g to 11g and AIX 5.3 to AIX 6.1. When I run the make file I get the following link errors. Note the 10g system is running using 32bit libs, and the new system is runing the 64bit libs.
makegmake -f Makefile.all all SYSTEM=rs6k CC="cc_r" LINKER="cc_r"
cc_r -lclntsh -L/wfm/usr/oracle/product/11.2.0/db/lib /home/Builds/CommonLib/Lib/AIX/cuCommonLib.a TagCommonLib/tagCommonLi
b.a ObjFiles/TagDailyStats.o ObjFiles/TagCreate.o ObjFiles/EventLogMessageFormat.o ObjFiles/TagHeartBeatMsg.o ObjFiles/TagWriteTimingLog.o ObjFiles/Ta
gGenMain.o -o TagTG
ld: 0711-317 ERROR: Undefined symbol: .sqlcxt
ld: 0711-317 ERROR: Undefined symbol: .sqlglm
ld: 0711-317 ERROR: Undefined symbol: .sqlbuft
ld: 0711-345 Use the -bloadmap or -bnoquiet option to obtain more information.
gmake: *** [TagTG] Error 8
make: 1254-004 The error code from the last command is 2.
After reading some of the ideas on the web, I added the following options, -lsql11 -I/wfm/usr/oracle/product/11.2.0/db/precomp/public, but got the same error.
> make
gmake -f Makefile.all all SYSTEM=rs6k CC="cc_r" LINKER="cc_r"
cc_r -lclntsh -lsql11 -I/wfm/usr/oracle/product/11.2.0/db/precomp/public -L/wfm/usr/oracle/product/11.2.0/db/lib /home/Buil
ds/CommonLib/Lib/AIX/cuCommonLib.a TagCommonLib/tagCommonLib.a ObjFiles/TagDailyStats.o ObjFiles/TagCreate.o ObjFiles/EventLogMessageFormat.o ObjFiles
/TagHeartBeatMsg.o ObjFiles/TagWriteTimingLog.o ObjFiles/TagGenMain.o -o TagTG
ld: 0711-317 ERROR: Undefined symbol: .sqlcxt
ld: 0711-317 ERROR: Undefined symbol: .sqlglm
ld: 0711-317 ERROR: Undefined symbol: .sqlbuft
ld: 0711-345 Use the -bloadmap or -bnoquiet option to obtain more information.
gmake: *** [TagTG] Error 8
make: 1254-004 The error code from the last command is 2.
Can anyone please suggest to me what I am doing wrong .
Thanks,
Jim

Hi,
I'm experiencing the same problem, thank you for your 32 bit tip.
I installed InstantClient for 64bit and didn't find any of the sql??? functions.
http://download.oracle.com/otn/linux/instantclient/112010/oracle-instantclient11.2-precomp-11.2.0.1.0-1.x86_64.zip
After that I installed the 64 bit client with universal installer, sql*plus, programmer and OCI packets, got lots of errors, cause I have not the official distribution and scripts are partly wrong.
T24-SMS-1:/usr/lib# uname --all
Linux T24-SMS-1 2.6.26-2-amd64 #1 SMP Wed May 12 18:03:14 UTC 2010 x86_64 GNU/Linux
Then again I searched for sql??? functions sqlcxt I took and found them: (Note: they were not present with the instantclient distri with proc libraries
T24-SMS-1:/usr/lib# find /home/sms/instantclient_11_2/lib -type f -exec grep -H -i sqlcxt {} \; | grep Binary
Binary file /home/sms/instantclient_11_2/lib/libsql11.a matches
Binary file /home/sms/instantclient_11_2/lib/liborasdk.so.11.1 matches
Binary file /home/sms/instantclient_11_2/lib/libsrvmhas11.so matches
Binary file /home/sms/instantclient_11_2/lib/libclntsh.so.11.1 matches
Binary file /home/sms/instantclient_11_2/lib/libsqlplus.a matches
After that I again got the same errors. I will try the 32 bit distribution and I hope I will find some header file with sql??? functions in it.

Linker error: undefined reference to `XMLParser::xmlinit(...)'

Hi,
I downloaded:
"Oracle XML Developer's Kit for C++ for Solaris-9i"
version: 9.2.0.2.0 03/31/02
Now when I try to compile the demo files by doing make the linker gives me the following error:
undefined reference to `XMLParser::xmlinit(...)'
undefined reference to `XMLParser::xmlparse(...)'
undefined reference to `XMLParser::getDocumentElement(void)'
undefined reference to `XMLParser::xmlterm(void)'
Any idea what could be wrong (I am using the same Makefile.defs which comes with this version)
XDK_LIB=-lxmlg9 -lxml9 -lxsd9
ORA_LIB=-lcore9 -lnls9 -lunls9 -lcore9 -lnls9 -lcore9
NET_LIB=-lnsl -lsocket
LIB= -L$(TOP)/lib $(XDK_LIB) $(ORA_LIB) $(NET_LIB)
Thanks,
Usman.

This seems like a C++ problem. I don't think we can help you here.

Safari error 'undefined'

Safari shows the error 'undefined' whenever i try downloading a song. why so?

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

Since update message "XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 238, Column 5:" Tried everything - help!

Since an automatic update ran I get the message 
"XML Parsing Error: undefined entity 
Location:chrome://browser/content/browser.xul 
Line Number 238, Column 5: 
<broadcaster id="devtoolsMenuBroadcaster_ChromeDebugger"----^" 
when I try to open Firefox. I have had to go back to using Internet Explorer - Tried everything suggested including deleting then reinstalling Firefox, but still cannot get Firefox to open - help!

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default (your profile folder with bookmarks etc. WILL NOT BE DELETED):
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

Download error in (osx) adobe desktop app (corrupted download link).

Here is a discription of the problem. Please consider that some of the wording might not be correct, as I do have to translate the error message from German into English.
Using OSX 10.9.2, when clicking inside the adobe desktop app (top of the screen bar) on the tap "apps", the following screen (screenshot) appears, which states, translated from top to bottom:
download error
download error. Please contact support.
(link) contact support
(link/button) download creative cloud -> This button unfortunatly leads to the following error page "http://www.adobe.com/special/errorpages/404.html"
All apps, like Bridge, Photoshop, Lightroom, etc. are installed and work just fine. So no problem here. I seem however unable to redownload the desktop app (in order to reinstall). As stated above the provided link inside the desktop app itself is coruppted and within the (online) web-based download centre (user logged in) I am only adviced to use the desktop app. This is a dead end and I do not know what to make of this error, let alone solving it. Please help!

I am sorry Romsinha but this doesn't really help.
I already restarted the desktop app and while I am obviously online and connected the problem (error message) remains the same. Information within the "home" tap is recieved/loaded (little blue spinning wheel) stating that various apps recently have been updated. Yet the same loading wheel within the "apps" tap results in an error. My best guess is that some internal link within the app is corrupted, leading to a source on a server that can not be reached.
UPDATE
I clean uninstalled adobe creative cloud as discribed in the article you provided (using the cleaner tool) and even uninstalled the browser plugin. After downloading and reinstalling creative cloud the problem however remains the same. "Apps" tap still shows the same problem. "Home" tap now displays the following:

"Download Error" - Can't download/install any programs.

I downloaded CC on my Win 8.1 machine (after a windows crash and upgrade to 8.1). Previously it was working fine (on Win 8). Now the CC desktop app connects to my account but the Apps tab has a red exclamation error and when you click the tab it says "Download Error." and to "Please contact customer support." (See below:)
Apparently this seems to be a prevalent issue as I see multiple threads and support requests with this same error.
I got on Chat and followed all the troubleshooting advice, uninstalled, reinstalled, used the Removal tool, deleted folders from the AppData locations, everything. Finally was getting ready to do something else and the Adobe server disconnected my chat session.
I know it is not MY internet connection because everything else is up and running fine, including streaming radio progams and other chat programs.
I tried visiting something on Adobe's siteand received the following error:
So what is going on Adobe? I need to get my programs back so I can get back to work.
Edited to add - After another hour of being on chat support I got disconnected again. Same error: "Sorry, we're having technical difficulties."

So after four hours and dozens of troubleshooting issues, I figured out what was wrong. I am on a fixed-wireless system at home. I have used this same system and network setup in the past for CC. My average DL speeds are 2.0 Mbps. Not super fast but it has worked in the past. On the 3rd or 4th chat session I was told that you can't use wireless with CC and I need to be on a fixed wired connection. Finding that as rediculous as possible, I decided to test my network. I logged off and used my AT&T CELL PHONE as a hotspot (which gets me about 4.0 Mbps download speeds, albeit with a higher ping) and VIOLA the Apps tab is there and I can download programs.

Download Error on Mavericks (mac)

When I go to the Creative Cloud application on the desktop, I go to the Apps tab and I get "Download Error" and when I try to reload the application, the error persists.
I'm on a macbook running Mavericks, I've deleted the AAMUpdater (though it creates a new one every time I reload the applications) folder in ~/Library/Application Support/Adobe... As per Re: Creative Cloud "Download Error" message , I looked in the OOBE folder and there was no opm.db, just a singe folder alias called "PDApp," which contained a pim.db, along with a bunch of other folders and files.
When I enabled the root user and logged into that account after restarting, I tried the Apps tab again and it was working just fine, in the root user. But when I logged out and back into my regular account, I was still getting the download error. I've tried uninstalling and reinstalling Creative Cloud and that didn't work. I have Photoshop and Fireworks installed, so it WAS working at some point in time... I'm out of ideas... Help please?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

Download Error

Hi, got an error message in the App section of CC Desktop on a PC with Windows 8.1: download error. I tried several time to reload the applications with no results. Any idea?

Hi Marco,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena

Adobe Application Manager Download Error (and other problems)

Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at all). When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support." I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work). However, it is now failing to work again and I can't seem to fix it this time. As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project. No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day. However, now the problem has returned.
I don't know if these two problems are related, but they started working at the same time and stopped working at the same time, so I'm posting them together in case there is a connection. I am running Windows Vista on my home computer. I can sign on to the creative cloud online without problem so it recognizes me as a creative cloud subscriber. My Internet connection is working fine. I have disabled all firewalls and it still doesn't work. Very frustrating, obviously.
Thanks for your time and any help or suggestions you can give.
- KP

Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

CC download error undefined

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