CC has updates for Photoshop CC but update fails...

says Download error contact support (49) but there is no support option available... bummer

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Downloaded update for Photoshop CS2 but can't access!?

    downloaded update for Photoshop CS2 but can't access to use. What do I do?
    Virginia

    What you need to do is start up in window 7 and insert the snow leopard dvd and install boot camp 3.0 and after that you can install 3.1 update.

  • I am attempting to install the latest update for Photoshop CS6 and it failes.  Message U44M1P7

    I am attempting to install the latest update for Photoshop CS6 and it failes with a message U44M1P7.  I have a one year cloud subscription for this that expires in 2014.

    http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html

  • I PAY MONTHLY SUBSCRIPTION FOR PHOTOSHOP CC, but today i cannot open it - says trial version has expired - what do i do to open it as I have paid my subscription for this month?

    I PAY MONTHLY SUBSCRIPTION FOR PHOTOSHOP CC, but today i cannot open it - says trial version has expired - what do i do to open it as I have paid my subscription for this month?

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I uploaded the upgrade to Photoshop Elements 12 today.  I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements!  I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about)

    I uploaded the upgrade to Photoshop Elements 12 today.  I got a "dispatching error" for Photoshop Elements, but was able to download Premier elements!  I did not order Premier Elements, so I'm confused (unless this was a package that I did not know about).  I really want the Photoshop Elements upgrade - not Premier Elements.  I do hope I did not pay for both - I only want one.  Help!

    Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12.  Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10?  If so what specific error are you receiving?

  • I paid for photoshop elements but i have no disk drive, how do i install it?

    I paid for photoshop elements but i have no disk drive, how do i install it?

    If you mean PSE 12, download the trial and enter your serial number into that.

  • My on off button on my iPhone isn't working and it has been for several months but i went to the apple store today and the warranty was only 16 days over is it possible to get it fixed for free

    my on off button on my iPhone isn't working and it has been for several months but i went to the apple store today and the warranty was only 16 days over is it possible to get it fixed for free

    If the genius at the Apple Store did not offer repair under warranty then NO
    12 months is 12months asume you did not have AppleCare

  • I am trying to download & install Photoshop 6 but  setup fails with "Installer failed to initialize

    I am trying to download & install Photoshop 6 but  setup fails with "Installer failed to initialize Download Adobe Support Advisor" I then downloaded and ran the Support Advisor; it reported NO problems.
    I can still can not load Photoshop 6!

    Lw_jr01 to clarify when you are trying to install Photoshop CS6 you are receving the error message that the, "Installer Failed to Initialize."  Is that correct?  If so which operating system are you using?

  • I installed the latest update for photoshop CC but the new options (like spin or path blur) are still not active. What to do?

    Yesterday,  installed the new updates for Photoshop CC. Photoshop tells me that it is up to date with all updates installed but still I can't use them, e.g. the blur gallery doesn't show the spin or path blur. Other new options are also not working. What should I do?

    Look for Photoshop CC (2014) in your Creative Cloud application, and press the [ Update ] button next to it (which is in itself more confusing).
    -Noel

  • Installed Creative Cloud plan for Photoshop customers but Photoshop CC reverting to trial

    I've recently joined the 'Creative Cloud Plan for Photoshop Customers' & installation was fine. Photoshop CC has updated to the latest version too. However, quite often, when opening Photoshop CC I get a box open up with 'Photoshop CC Trial' stating I have 00 days remaining. I click on 'licence this software', sign in with my details & all is OK until it happens again.
    I found this help page: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html but it doesn't seem relevant - there is an option to 'deactivate' under help with Photoshop CC.
    Doesn't happen every time I open Photoshop CC but is rather frustrating. Any ideas?

    Hello Les_Cornwell
    Here is a help doc that might help your issue. http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l
    I would suggest to update your Creative Cloud applicaiton manager and to delete the OPM.DB file outlined int his doc http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html and then log in to the Creative Cloud app manager.
    Here is a link to the latest Creative Cloud application manager if you have not updated yet. https://creative.adobe.com/products/creative-cloud
    Make sure that you are ruing the software as an administrator on your computer.
    If you find that this resolves your issue or was helpful, could you please take a moment to come back to this discussion and mark the post as helpful. Doing so greatly benefits your fellow users
    Let me know if you are still having problems
    Thanks
    Scott

  • HT4061 How do i get the PUK number for my Ipad, updated to IOS 7 and Ipad has asked for sim card but only use wi fi for the Ipad.

    Ipad asking for pin and now PUK code where do i find this code as i only use wi fi and not sim card which it is asking for, how do i get around this.

    Is you iPad a wifi + cellular model?
    http://support.apple.com/kb/ht1316
     Cheers, Tom

  • Message license has expired for photoshop 7

    I updated my photo shop 5 to a 7 October 8, 2008.  Now I am getting a message that the license has expired and I cannot access it.
    can anyone help?

    Try this:
    http://kb2.adobe.com/cps/401/kb401528.html
    (I know it says Creative Suite 3, but it works for Elements, too)

  • The automatic hyperlink creation is in Firefox 7.0.1 is no longer working in Yahoo Mail. It has worked for 10+years, but just quit recently. How do I fix it?

    I have windows XP. It has always automatically become a hyperlink when I hit the space bar after typing it out. I know about the icon in the toolbar that lets me make one, but I don't want to have to do this since I never had to before. I want to make it work automatically again.

    First, you are running Firefox 7, which is EXTREMELY Old and Insecure, which not only leaves you open to many known bugs, but to dozens of known security issues which can be exploited to compromise your personal data.
    So, your first step is going to be to upgrade to Firefox 15.0.1. [[Update Firefox to the latest version]].
    After that, does Yahoo Work properly?

  • I am on a plan for Photoshop CC but I need a serial number?

    I am on a $10 a month plan that should give me access to adobe Lightroom and Photoshop CC. Lightroom opens easily enough, but for two months I have been completely unable to open Photoshop.
    When I try it tells me my trial has expired and I need to register the software, but when I click sign in as an option for registration it says to type in a registration number :s
    Is this an error in the program or is there a way I can find my registration number??

    Try uninstalling photoshop and any other apps that is part of the subscription.
    Then:
    You need to log into creative.adobe.com
    Click Download Center
    Scroll down the page to Creative Cloud
    Click on creative cloud to download it, then install it.
    The Creative cloud (adobe manager) Should open in the middle of your screen.
    Click on Apps
    Scroll down to the app you want to install and click the install button
    Once the manager says it is done, you can start your app like you normally do with any other app.

  • Paid for monthly plan for photoshop cc but did not receive activation serial number?

    Can somebody tell me if Adobe will email me the activation key or is photoshop CC for photography automatically activated? I have downloaded the PS trial version through CC. Thanks.

    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
    -Install, update or UNinstall, and launch after installing

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