CC showing updates for CC apps that are NOT part of my subscription
Ok,
Aside from the massive annoyance with the duplicate versions (why didn't they just include both plugin system for a couple of versions?), I've got "updates" for apps that are NOT part of my CC subscription showing up. I have a full suite of CS6 installed, but only the Photographers bundle for CC. Yet I'm showing Illustrator and InDesign CC (2014) as available. It also shows TWO lightroom 5's - one up to date, and one that needs an update.
What gives?
That still doesn't explain why I'm seeing two different lightroom installations in the CC list - one up to date, and one that's available. I've previously installed/updated Lightroom through CC by the way. But when I do run Lightroom it also prompts me to upgrade (which I haven't done either). Something looks badly broken in the LR update process.
And it doesn't address the available updates for applications (InDesign and Illustrator CS6) that aren't part of my CC subscription. Since I'm now at the mercy of the CC licensing servers, I'm rather hesitant to risk corrupting my entitlements by doing anything until I understand why my entitlements are incorrect.
Can you help me understand why they are incorrect?
Similar Messages
-
How to delete an Update for an App that is not loaded on phone?
I have an App Update for an application that is not (and has never been - to my knowledge) loaded on my phone!
How do I get rid of this update?
OR should I install it, or try to install and then delete the App. (if it loads).
This update does NOT show on iTunes site when the phone is connected. (not sure if it would show updates anyway).
It's a casino games application - so if I install and delete will I get inundated with unwanted gaming Apps?
And why should I get an update for an App that is not loaded - is this a software glitch, or just speculation by the writers to get some money????
This phone was pre-owned by family member, and all the updates to date have been for Apps that I have downloaded, during the year or so of my use.Hey darwinobambino,
It seems like you are asking about how to delete some an album on your iPhone. If this album is one that you have downloaded, then you can use the following article to help you delete it:
iCloud and iTunes Match - iPhone
http://help.apple.com/iphone/8/#/iphb8d9fd5a6
Remove a song that’s been downloaded. Swipe left, then tap Delete. The song is removed from iPhone, but remains available from iCloud.
View only music that’s downloaded. Go to Settings > iTunes & App Store. Under Show All, turn off Music.
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
After clearing cash on my mac ( Go to folder: ~/Library/Caches and clear all, than to Library/Cashes and clear all again) applications won't lunch any more..I tried to delete apps like VLC player, firefox.. with app cleaner and again download and install the new one but it's the same..goes for all apps that are not originally part of Yosemite. I have done this cash clean up very often on Maverick without any problems. This time I done it again because I could not open my web site, the server has blocked me and I was trying everything including deleting cash from mac. Please advise me what to do..?!? Thanks in advance.
It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.) -
Mac App Store problem - I have an update for an app that do not exist in my Mac
Hi, I have an update for an app that I never didn't bought before in my Mac App Store.
Thats happen before more than a year, I tried everything including updating the app (got an error) and format the Mac but the update for this app didn't remove.
the problem is maybe in my Apple account so I need your help, is there any way to remove this update?You may have installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone
rdpn wrote:
We connected 2 iphones to a single ipad. now the 2 iphone accounts are messed up. One phone is always getting update notices for apps that are not wanted on that phone, but on the other phone
How did you do that? Do you mean you sync to iTunes that had the ipad library?
The phone with the issue, settings - general - reset - erase all contents and settings - this will wipe the phone clean and then restore from your backup. -
What will going to happend with app that are not ready for IOS 5?
What will going to happend with app that are not ready for IOS 5?
Most applications will work just fine. I typically have 150 or so apps installed, and typically only 1 or 2 will "break". The vast majority of apps will continue to operate just as well as before if not better. iOS developers are privy to beta testing the upcoming OS, so the week or so before and after the official release you'll see a larger number of apps needing to be updated than normal. Last night I updated 23 apps, and you'll see alot over the next week or two getting updates. Most are making minor changes to take advantage of new APIs, or add a new feature based on a new function of the OS (like twitter integration into the OS for example). Very few apps, (maybe 3-4 percent??) actually are getting updated because they're broken, but there will be a few. Most of the time, any apps that would break will have already been addressed in an update prior to the release of the new OS, and you've probably already updated that app so that it will work seamlessly and perfectly after the update hits.
-
HT204266 i have several apps that are not updating, they are stuck saying "waiting"
I have several apps that are not updating, they are stuck saying "waiting".
Are you downloading music?
Check by going to iTunes (on iDevice) > downloads and then remove the one that is trying to download, this will then make the others download and when they are finished, the apps will update/install -
I created my iTunes account when I was living in Venezuela, but have relocated to the US now. How do I change my apple store to allow me to download apps that are not available in the store available to Venezuela?
Sorry for the long 'subject'! hahaha I am new to the community. This should be fun!No, What I mean is, Now I am leaving in USA but every time that I tried to download an app only appear app available in Venezuela no the one available in USA.
I already change my address and select USA but still I can not download app for USA -
haw do i get a refund for an app that do not work properly.
i tryed all the troublesooting and still not working properly
the app is T3 magazine ther is no sound when playing the articles on the player
thenksFOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I continue to receive an App upgrade notice for an App that is not on my computer. After spending several hours with a variety of divisions (Lion,iTunes,iPad,iMac) of Apple Tech Support, none can give me any definitive explanation or solution. Prior to my recent upgrade to Lion, this did not occur. Has anyone else had this problem? If so, how did you resolve the issue?
You get an update notice for an app that is not installed on your Mac. Is there a stranger's Apple ID also appearing on your Mac related with this update?
If so, you have a pirated app on your Mac. If not, it should be another issue. -
TS1702 How do I get a refund for an app that did not work/deliver well at all?
How do I get a refund for an app that did not work/deliver well at all?
You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support. -
How to buy apps that are not availble in my region?
How to buy apps that are not availble in my region?
No.
you can ONLY use the itunes store of your country of residence (proven by the issuing country of your credit card and the valid billing address of that card) and ONLY while you are physically located inside the borders of that country. -
HT1904 restricting apps that are NOT free
I want to restrict my children from installing any apps that are NOT free. How do i do this? Do i have to restrict their Apple Store use in whole or is there something that will just deny them when they try
Sorry, but there is no option to restrict downloading just to free apps. It would seem like a useful option, so you can suggest it to Apple via their feedback pages, if you wish:
http://www.apple.com/feedback
Regards. -
Keynote code says not for this device HE6FYH769R44 “This code is for an app that is not compatible with this device. You can redeem it on your desktop computer or a compatible device.” iPad 2 Version 4.3.5 (8L1) Model MC916LL Serial Number: DN6G9C4LDFJ0
thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,
-
How do I delete items from menu bar that are not part of the OS
How do I delete items from menu bar that are not part of the OS
Perhaps you could be more specific, as it is a little difficult to answer your question without any details. I can give you some general ideas though.
On my machine there are a few applications that have installed items into the menu bar - I'm assuming you are talking about the icons on the right hand side of the top bar. To remove those items, I would generally need to uninstall the program that created them. To do this varies a little from application to application.
Also, sometimes an application will have preferences that allow you choose if you want to display the item in the menu bar.
So, my general advice would be that you need to identify the application that placed the item there, and remove it from your computer. If there is an uninstall program for that application, I would run that in the first instance.
If you don't actually wish to uninstall the application, you may need to click on the item or run the application and see if there is a setting to not show the menu bar item.
Hope that helps.
Ivan
Maybe you are looking for
-
Is it possible to store a multiple indexes for the same value extractor?
I ran into a situation where there were different queries that I was interested in doing that might have benefitted from having several indexes, sorted differently, but for the same ValueExtractor() instance. Is this good practice, is it recommended,
-
How can I sync my calendars on the MacBook Pro, iCloud, iPad and iPhone? Since upgrading to the newest OS on each device, none of the calendars sync. Any suggestions?
-
We bought an HP Photosmart Premium C309g-m about a month ago. It will print from my (old) Mac Book Pro and from hubby's new Sony Vaio, via cable, via bluetooth, and via wireless. We want to add a Dell laptop, and have installed the latest printer sof
-
I have bought an ipad 2. My macbook is old mac os x version 10.4.11 and itunes version 9.2 which cant synch my new ipad as i need version 10.5 or later which however is not compatible with my mac os x. what can i do to synch my ipad without having to
-
Artwork in iTunes on ripped DVDs
Hello All, I've been working on ripping copies of my DVD library and have been putting them in iTunes. Ever since iTunes 12 came out I've had a problem. It will no longer allow me to add artwork. I can add the movie to my library fine. Watch it j