CD Drive not working properly

I am having issues with my CD Drive. When I insert a music cd it will pull up the tracks of the cd but it will not play them. A couple months ago I had upgraded my laptop from windows vista to Windows 8. I thought maybe I have a driver that is out of date so I went to HP website and apparently my drivers are all up to date. I also have a webcam that came installed on my laptop and that no longer works either. Anyone know what I should do?

Hi @kunzmanh ,
Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Notebook and CD/Webcam issues. Here is a link to use the troubleshooting tool in Windows 8. 
You can download the software under Software - Multimedia for Cyberlink YouCam Software and Cyberlink PowerDVD software for Windows 8. I know this is not your product but the software is designed for Windows 8.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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