CD/DVD-drive does not read/write properly

I can not write any dvds or cds because every time a message pops up with an error.
I tried different burning programs with different cd manufacturers and it still does not seem to be a problem on other computers having the same program and using same cds or dvds.
Another thing is that it can not read dvds all the time; same dvd can work once but not again and whenever i try to open a normal cd-r it says blank disc even when they work perfectly on other computers?
can anyone plz help

hey ..ok im on a toshiba laptop SA50-543 usind windows XP home edition..the dvd/cd thing is built in and is a DVD rewritabl CD rewritable multiple recorder.
as for the programs i used for burning..i tried nero,sonic record now and the one im on now is roxio easy media creator
as for the error msg it says:
there was a problem writing to the disc.you can try again by clicking the retry button.you will need another blank disc ready.
further info:
Recording error
Recording errors can occur when a disc contains dirt, fingerprints, or scratches.
If you are getting recording errors:
Try using a new disc.
Try using a different manufacturer??s disc.
Ensure the disc is clean before recording:
Remove all fingerprints, dirt, and dust from the shiny side of your disc using a nonabrasive cloth with a mild, nonabrasive soap solution.
Wipe the disc from the center to the edge.
Dry the disc completely.
tried doing all of that and still not recording..and anyway if it was aproblem with the cds why would they work fine on other laptops?
i dont know which other info you need so let me know if theres anything else
Oh yeah, theres an advanced explanation for the recording error but its all in numbers do you need to know that?
thx

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