Cd/DVD drive not listed anywhere.

I do not have the dvd/cd drive listed in the device manager. the drive spools up and acts like it is reading.

The first thing to check is whether you can boot from the drive. Do you have a recovery disk or other bootable cd or dvd? If so, try it and if it can boot you know 100% the problem is software and not hardware. If it cannot boot it is hardware.
If you do not have a bootable disk or do not know how to use one, then the next thing to try is the registry edits to remove upper and lower filters. There is a Microsoft autofix linked here:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
http://blogs.technet.com/b/fixit4me/archive/2009/03/18/delete-lower-upper-filters-for-cd-devices-fix...
I have had more luck manually editing the registry and here are instructions on how to do that:
http://support.microsoft.com/kb/929461

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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