Centro restarts when navigating through photos

I purchased my Centro a couple of months ago. Recently, the Centro has been restarting when navigating through photos I've taken using the Centro's camera. It will also restart when I try to save a photo that has been sent to me via text message, or when I try to send a photo via text message. I have cleaned out my previous text messages and deleted the message backup file on my computer. I've also tried a soft reset and a system reset, but the same thing keeps happening. As an aside, my husband bought his centro at the same time and he is not experiencing these issues. Is there anything I can do, short of taking the phone back to Verizon?
Post relates to: Centro (Verizon)

Hello and thank you for using the Palm Help Forums!
Well, there are several things that can cause the device to reset.
One, corrupted data. If you have corrupted data on the device, when trying to access it, it can and most likely will, cause the device to reset.
Two, Low memory. If the device has low memory, the device will operate slow and most likely reset because it doesn't have a lot of free space. The free space remaining on the device is it's thinking room you could say. The smaller the thinking margin, the more likely it will not perfrom correctly. Best way to fix memory issues is to get an SD card and save all media files to the SD card.
Three, incompatible software. If there is incompatible 3rd party programs installed on the device this can cause several problems. Resets, missing data, and other functions not performing correctly.
The best thing I can recommend you do is a hard reset. A hard reset will erase all data on the device but restore all settings to default. Be sure to backup your data on a PC before performing a hard reset. For further information and instructions on how to do a hard reset go to kb.palm.com and look up article number 42094 in the solution ID search field.
I hope this helps and let me know if you have any further questions or issues.
-Pat
Post relates to: Treo 800w (Sprint)

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