Change apple id security questions

I want to change the answers to the security questions
I am able to reach the reset button to change the security questions
But the problem is that mail destined retrieval security questions does not work
I want to change it to the original e-mail

You mean you don't know the answers to the existing security questions? Without those you cannot proceed on the website and will have to contact Support.
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

Similar Messages

  • HT201303 How to change Apple ID security questions

    I received and email saying my Apple ID security questions/answers had changed.  I immediately changed my Apple ID password... and again the next day had to change it again because it would not work when trying to update apps on my Iphone.
    So here is the problem... I see no place to change my security questions/answers on any of the webpages and contacting Apple support from my current location is impossible outside of email/webpages.  And there in lies the problem with Apple support... online/email support is non-existent.  But enough of my complaining about that.
    Does anyone know how to go about changing Apple ID security questions/answers?
    Thank you.

    Please go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/.
    Sign in when prompted then click on password and security on the left. If you'll answer the questions correctly, you'll see the questions and other infos on the page.
    One more thing, I don't think we can give our own questions like before. You can contact support for more info.
    http://www.apple.com/support/itunes/

  • How to change Apple ID security question

    How to change Apple ID security question if I didnt set alternative email address, but I remember the ID password not the security  question answer
    Cause I want to buy some application in APP store, but for the first purchase, I have to answer two security question although I remember the password.
    So in this situation, how can I reset the security question.
    First of all, my Apple ID is a Hongkong ID, but now I am stay in China. So it is unconvenient for us to make a call to Hongkong App support. Except to make a call to APP,  any method I can use?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • How do I change Apple ID Security Questions?

    How do I Change my Apple ID Security Questions?

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86354)

  • How to change apple ID security questions without reset link

    I want to change my Apple ID security questions but it says that i need to know them when i try to change it. Usualy there should be a reset link under the security questions but it does not appear on mine so i do not know how to change it, if you could help me it would be nice.

    Hunter Agate wrote:
    It says that I need a rescue email and i dont know if i set that up before
    As stated...
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • How to change Apple id security questions ?

    I've forgotten the security questions and I want to change them.

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : If you forgot the answers to your Apple ID security questions
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : Apple ID: Contacting Apple for help with Apple ID account security
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or, if it's available in your country, you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • Changing Apple ID Security Questions

    I can't remember the answers to my security questions---this I discovered after trying to download music from ITunes. ITunes had no trouble taking the money from my puchased ITunes card! Now when I try to purchase a song, the prompt for password comes up--as it always does--and then the security verification prompt comes up with two security questions that I swear I have never answered to begin with! So---I goto the support area that asks me to request that instructions be e-mailed and the e-mail never arrives. Checked and double-checked that the e-mail address is correct and saved in the right place and nada.
    Very frustrated.....

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94991)

  • How can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?

    how can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551

  • My apple ID security questions are my problem ,, yesterday I've tried to answer them but wrong answers and I'm sure 100% that no one changed them because no one really knows about it

    My apple ID security questions are my problem ,, yesterday I've tried to answer them but wrong answers and I'm sure 100% that no one changed them because no one really knows about it

    If you hav a veified rescue email assigned to your Apple ID you can get an email sent to reset the security questions. Follow the link below to do this:
    http://support.apple.com/kb/HT5312
    If you do not have a verified rescue email then you will need to contact AppleCare for assistance. Follow the link below to find the number in your country:
    http://support.apple.com/kb/HE57

  • HT5787 I forget my apple ID security Questions ,how can I change ID password ?

    I Forget my apple ID security Questions, How can I change ID password ?

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • HT201303 How Can I change my apple ID security questions

    How can I change my apple ID security questions

    For the price point of Apple products you'd think they would not charge extra for support. I just got off the phone with support and was informed I cant recieve any help outside of this forum link which was promptly sent in response to being unable to reset Apple ID security questions. Possibly, I will have to reset my password thus resetting the security questions.

  • HT5577 Forgot the answers to the Apple ID security questions. How do I reteive or change them?

    Forgot the answers to the Apple ID security questions. How do I reteive or change them? Yes, I tried the FAQ and everything on the web, doesn't help because I don't seem to have a recovery email address either.
    HELP! I just added 30 CHF from an iTunes card to my Apple ID, but without the swcurity questions I cannot make purchases :-(

    Welcome to the Apple Community Els-deL
    If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I forgot what my apple id security questions are and i dont know how to change them. How can I change it without calling Apple?

    how do i reset my apple security questions without calling someone at apple?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

    How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • What if i can't remember answers to apple id security questions?

    what if i can't remember answers to apple id security questions? I cannot purchase some things in itunes store without these answers.

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

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