Change illustrator one year membership to the full student membership?

Maria,
I believe this is one for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
I believe this is the last Adobe working day of the last month of this year, so you may need to ask there soon.

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I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?
Help!

Vivif8072 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bough

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How do I renew my payment for my Creative Cloud single-app membership for Illustrator (one-year)?

I'm subscribed to Creative Cloud single-app membership for Illustrator (one-year). My next renewal is due on Aug 4, 2015. But the account page says that my next payment is due on Sep 4, 2014. I would love to renew my payment since I couldn't pay for September due to insufficient funds in my band account. How do I renew my payment?

What MAY work is to go to the credit card page and do an update of your card information... even if it is the same information, that MAY trigger a payment
Verify Account https://forums.adobe.com/thread/1465499
-Credit card https://helpx.adobe.com/utilities/credit-card.html
Otherwise, you need to contact Adobe directly
Adobe contact information - http://helpx.adobe.com/contact.html

Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?

You paid for one year and that's just it. If you don't use it then that's nothing anyone can change. feel free to contact sales support.
Mylenium

Credit card number change, your company can not charge , so , what can I do ?because I buy one year plan , but the plan stop already ,I can not change the credit card details.So, I need to buy one more year or can continous the paln with changing the cre

credit card number change, your company can not charge , so , what can I do ?because I buy one year plan ,
but the plan stop already ,I can not change the credit card details.
So, I need to buy one more year or can continous the paln with changing the credit number?

Hello pen pang,
if your Photoshop is a part of Creative Cloud you can use "Manage your membership and payments|Creative Cloud" at
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html >>>
Payment & credit card >>> Help changing the credit card on your account >>> from there see what hints are listed.
On the other hand I'm sure that you can use the recommended procedure with a "normal" PS too.
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
If you need these explanations in another language, please use "Change" at the end/bottom of the website from above
Good luck!
Hans-Günter

Is Photoshop CC a scam? I paid $260. for a one year membership. activated at register and now they want $50 a month to use the system.

This is my first time, can someone answer my question?
What was the $260 for? Why do I have to pay more money to get Photoshop CC?

If you purchased a one year subscription for the price you mention then that is all you will need to pay for it. It is possible you downoloaded the wrong file for initiating the subscription. If you contact Adobe support they should be able to help you work thru this. Since it is the weekend you might have to wait to get their attention.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

My creative cloud one year membership is not recongnized: All softwares are in trail version!

Recently my imac died, the hard drive somehow failed and never worked again, so I changed the hard drive completely. So when I reinstalled all my softwares, I download the creative cloud desktop app and started downloading the softwares and then noticed that everything was in TRIAL VERSION, I revise that my membership was not finished, and it was not, it ends in july but my creative cloud one year membership is not recongnized, even that I am logged in. PLEASE HELP

I place the solution for the community since it took me almost 25 days to get it resolved, I really hope that this will be able to save you some time:
My case> I logged in perfectly in my CC desktop app, the softwares recognize my account but not the one year suscription, so I was allways on trial version. This work for me>
I had a chat conversation where a really nice Adobe helper that made me change my /etc/host file, and change it's content to something I would never understand, this:
### Host Database## localhost is used to configure the loopback interface# when the system is booting. Do not change this entry.##127.0.0.1 localhost255.255.255.255 broadcasthost::1 localhost fe80::1%lo0 localhost127.0.0.1
And also erase all the files in the Library/adobe/SLStore folder .
That worked for me! hope that this will make your day a brigther one
Thank you Arunkumar!

I need to cancel my one year membership

Hi, I'd like to cancel my one year membership plan.
I think it renewed automatically, but I didn't want to.
Should I pay 50% of the one-year plan, though? Please help.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I paid for a one year subscription to the daily and after 6 days I was notified my subscription had expired. The Daily support does not respond. How can I resolve this?

I paid for a one year subscription to "the daily" and after 6 days I was notified my subscription had expired. The Daily support does not respond. How can I resolve this?

Hi there,
Your subscription was started on Mar 27, 2014 and ended on Mar 27, 2015. Since then no new renewal has happened.
If you have received a new code from your college then please visit https://creative.adobe.com/redeem to start your membership again.
^Ani

I have a one year membership and had to purchase a new computer. What do I need to do to switch?

I've purchased a new computer and need to download Adobe on the new one. I am currently on a one year membership plan. It's not up for renewal for another 2 months. What do I need to do?

sign out of your cc app on your old computer (unless you want it on both) and install the cc app on your new computer, https://creative.adobe.com/

Premature expiry of one-year membership and unable update payment details

My VISA Debit card payment used to be successful 3-4 months back. It's been failing ever since. I have upgraded my card and want to update my payment details. However, the one year membership on my account reads 'expired' even though it has been only 6 months since I purchased.

contact adobe support,
https://helpx.adobe.com/contact.html

Error buying autocad 360 one year membership

Hi, i bought autocad 360 PRO $49.99 for one year membership yesterday. But it didnt change to PRO, it still showing normal, it just showing i'm not membership and i have pay for it.
I just payed $49.99 but why? never happen before.
I also tryed cancel this payment but system shows "This purchase is not eligible for a refund."
i'm going crazy, i just bought a system that just dont let me use it.
please help me
thank you
JUN

Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance.

Hi I try to pay for one year membership LR and PH but nothing happens.

Hi
I try to pay for one year membership LR and PH but get message"wait some minutes. Don not renew or go back to avoid a double payment." when finished payment by VISA. What must I do. A new order and risk a double payment. In my account I cannot see anything for Adobe Creative account.
Company Fotografie Kees Laurijsen
<Removed by Moderator>

Moving this discussion to the Adobe Creative Cloud forum.
Kltd if you are facing problems placing your order then please contact our support team at Contact Customer Care.

Cancel one year membership

My one year membership is ending soon and I do not want to renew the membership, how can I can do that?

Hi siri2222,
Please refer to the help document below for cancellation:
Cancel your membership or subscription | Creative Cloud
In case of any issues, please contact the support:
Contact Customer Care
Regards,
Sheena

Change illustrator one year membership to the full student membership?

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