Change labels on Portal Login page

Question

Hi community,
We are running Portal 7.00 SP21 version and on Portal Logon page we have enabled Get Support link. Now we want to cutomize labels on page wich is shown through the Get Support Link (not welcome page).
If we unzip the file umelogonbase.jar, we can find under dist\PORTAL-INF\lib - we can find the file "logonLabels_" which contains the language we are using. Also we find the key which is used in the tag (for us it is LAST_NAME) and change the text after the equal sign. Then we save the changed file and create a updated JAR file using a zip program but named umelogonbase.jar, not umelogonbase.zip or umelogonbase.jar.zip. - Put again the JAR file back to dist\PORTAL-INF\lib. Restart server, Portal cache and temp files, we don't get applied this change.
This works ok for Welcome page, where by the same way, we can change labes and after restar/clear, we get applied those changes.
So, how can I change the labels on Get Suppot page??
We can not use NWDS....
Thanks !

Answer 1

Hi,
Thanks a lot for your answers.
First, on umResetPasswordPage.jsp I have found the code where "LAST_NAME" must take a value from other file (Could be from umelogonbase.jar?) so, maybe it is not the right place to change it, isn't it? or did you suggest by other way?? This is the code on the umResetPasswordPage.jsp file:
<td width="161" height="20">
        <label class=urLblStd for="logonlastnamefield">
          <%=logonLocale.get("LAST_NAME")%>
          <span class=urLblReq> *</span>
        </label>
      </td>
Second, On Portal Content there is not any Page/Iview wich manage this Support (LogonHelpApp) page openned by "get Support" link on Welcome Portal Page. At this time, I could not find if is it a webdynpro or other component Portal....