Change Manager and Person Responsible

Why the Change Manager partner function is defined with function category "Person Responsible" and the CRM relationship "is responsible BP for"? This is related to the "Person responsible" field of a change document in the transaction crmd_order, when I use the find tab? What does it happen if I define the Change Manager like a simple employee?
Thanks
Antonello

Hi
Under HRMS Manager=> Security, you can find *"CustomForm"*
You can select "Combined Person & Assignment Form" as the form to be customized and restrict based on Person Action and Person Type.
Cheers,
Ganesh
Edited by: Ganeshbabu Gnanagurusamy on Aug 11, 2009 3:28 PM

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Webinar: Change Management and Transport in the Enterprise Portal

SAP NetWeaver Know-How Network Webinar:
Change Management and Transport in the Enterprise Portal
Wednesday 21 July 2004
11 a.m. EDT
On Wednesday 21 July, Scott Jones hosts the webinar titled Change Management and Transport in the Enterprise Portal as part of the ongoing SAP NetWeaver Know-How Network Webinar Series.
Heres how Scott describes his webinar presentation:
Change Management offers special challenges to administrators working in Enterprise Portal 6.0 SP2 environments. This talk provides recommendations and tools, and defines best practices and methods for the effective transport of Enterprise Portal content, with special attention to content dependencies, tracking, and troubleshooting. We'll also look forward to Change Management enhancements coming with Netweaver 04.
SDN invites you to post your questions to the presenter prior to the webinar and continue the online discussion afterward.
How to Participate
(Please go to the SDN Events page to see the article and download the PDF presentation)
Dial-in Information:
Date: Wednesday 21 July 2004
Time: 11 a.m. EDT
Within the U.S., call: +1.888.428.4473
Outside the U.S., call: +1.651.291.0618
Password: NetWeaver04
WebEx Information:
Topic: SAP NetWeaver Know-How Network
Date: Wednesday 21 July 2004
Time: 11 a.m. EDT
Meeting Number: 742391500
Meeting Password: netweaver04 (lowercase)
WebEx Link: sap.webex.com
Replay Information:
A recorded replay of this call will be available for approximately three months after the webinar. Access this recording by dialing the appropriate number and using the replay access code TBD.
Toll-free: +1.800.475.6701
International: +1.320.365.3844
About the SAP NetWeaver Know-How Webinar Series
The SAP NetWeaver Know-How Webinar Series is driven by the SAP NetWeaver Regional Implementation Group (RIG), part of the SAP Development organization. The mission of the SAP NetWeaver RIG is to enable customers, employees, and partners to successfully implement the SAP NetWeaver solution. This SAP RIG has expertise in BI, EP, XI, and WebAS. They contribute their implementation expertise to the SDN implementation forums as well as to the SAP NetWeaver Know-How Webinar Series.
Disclaimer
SDN is not responsible for any changes to the webinar schedule. The webinar schedule may be changed or cancelled without prior notice.

Hello,
In the intresting document I read that for the deployement the version number mentionned in the MANIFEST.MF is very important in a clustered evironment.
SAPnote 727180 - Version of PAR File in Manifest File
denies this.
Can you clear this out?
Kind Regards
Koen Van Loocke

Minimum steps required for Change Management and Incident management

Hello experts,
Does anyone have a check list of the absolute minimum steps required for getting Change Management and Incident management functioning in Solution Manager.
I just need it to function with creating changes and incidents and be able to assign them, change their status and close them.
The purpose is to get an idea if this is something for us to use. If we then find it useable, then we will go for a full scale implementation using official guides, education etc.
I just need an absolute minimum guide for demonstrating the functions, and if you guys have any recommendations, things we should pay special attention to or other experiences feel free to tell me.
Thanks in advance.
Regards,
Kenneth

Hi,
There are a number of Blogs in the SDN about Charm and ServiceDesk, explaining first steps and more.
Check these to start:
http://wiki.sdn.sap.com/wiki/display/SM/ChangeRequestManagement
The Complete ChaRM Solution
Change Request Management scenario: Usual questions and known errors
First steps to work with Change Request Management scenario in SAP Solution Manager 7.0
Regards,
Jan

What is the relationship between Change management and Issue tracking?

What is in general change management and what is issue tracking in a SAP point of view?

Hi
See this thread
Re: SAP APO
Additional inputs :
APO refers Advanced planned and optimizer
APO is similar to BW in the sense it is also a OLAP processor intended for reporting needs
Supply chain management
http://help.sap.com/saphelp_nw2004s/helpdata/en/25/79eb3cad744026e10000000a11405a/frameset.htm

Is there a relation between the Engineering Change Management and MM

Hi SAP MM Gurus,
Is there a relation between Engineering Change Management and Materials Management? I know we get the versions changes updated in Material Master. But do not know where is the origin for ECM. Step by step configuration is appreciable.
Thanking in Advance.
with regards
Ravi Babu

Hi ,
I have created an application and have created end users also who will be using this application. For each of these users i have to give access to application in such a way that they will be able to see only their area a work. So how do i do this ..this needs to done based on the login user_name..my question now is how or from where will i get the current session details like user_name, current session id ,current session date and time?
Thanks in advance,
Bhargavi

Order Change Management and direct manufacturing technique (SOBSL 52)

Dear all,
there is a statement in our SAP development team, that I can hardly believe:
Order Change Management and direct manufacturing technique are not fully supported in SAP standard (ECC6.0).
Can any body help me with this issue?
Kind Regards
Bernd

Dear Bernd,
please see SAP note 436928, which descriped the restrictions from OCM.
Regards,
Sabine

Change Management and Target Group in STMS

Hello, We use the Change Management (SolMan 4.0). Up to now it works fine. We deliver always one client in the System (E33.002; T33.002 and P33.002). Now we try to change this. We will deliver more than one client in every system at the same time (to have always the same status in every client). So we use Target groups in STMS. This works fine if I do the transports manualy. But if I try to do it with the change management it doesn't work. The change management still deliver one client (002).
Can someone give me a hint?
Best regards

Hi Jose,
check below link.
Leads not getting created via ELM
Rgds
Hari

EQA and Person responsible

1. Is their any standard report to get Equipment availability time.
2. How can I have person responsible in notification main screen. I have reported by but I need person responsible.?
Regards,
VM

hi
check whether you have defined the Responsibilties screen while defining the notification screen ,if you have assigned then Reported by and responsible person you can enter both of them
as far as equipment is considered you can check the MTTR and MTBF using tcode MCJB and MCJC
regards
thyagarajan

Change Management and Test Workbench for documentation

Hi,
I would like some clarification on the association between change requests and test workbench.
I'm going through scenarios such as creating a maintenance project, creating a task list and service message and then creating a transport request.
During these steps, I want to document the test results prior to migrating these transports into the production system.
My questions are - how do you link the maintenance project and also urgent corrections to a test procedure and documentation. It appears that by using solar01/solar02 and stwb_2/stwb_work, these tests are linked to a project and not necessarily a "change request"
I greatly appreciate if you can elaborate the association between the various areas a bit clearer for me.
Thanks!!!

You need to look for information on usage type "DI", "Development Infrastructure" or "NWDI" (all common abbreviations for the same thing). There were some very good presentations on NWDI at TechEd this year.
Here are some links to help documentation:
<a href="http://help.sap.com/saphelp_nw2004s/helpdata/en/63/7a4d40eae76f13e10000000a1550b0/frameset.htm">Administration of the Development Infrastructure</a>
<a href="http://www.sdn.sap.comhttp://www.sdn.sap.comhttp://www.sdn.sap.com/irj/sdn/developersguide">SDN NetWeaver Developers Guide</a>
Rich

How change management and cluster IP for the two Faric Interconnects

I have to change IPs. How do I do this by using the console? It was easy enough setting it up, but something else when I have to change the addresses...
This is not production
Message was edited by: Atle Dale

Atle,
This should help you:
http://www.cisco.com/en/US/docs/unified_computing/ucs/sw/cli/config/guide/2.0/b_UCSM_CLI_Configuration_Guide_2_0_chapter_0100.html#task_2A93612BB74B49F5947FC916CB2E3571
./Abhinav

How to change the Org Data depending on the Person Responsible?

Hi Group,
I have a requirement relating to Org data changing as :
while creating the activities in CRM, by default I was getting the Org data for the person responsible ( whoever has created the Activity ).
there is a provision that, we can change the Person Responsible for the Activity.
and when the Person Resp is changed, the Org data also to be changed accordingly....
But, this was not happening due to some technical reasons....
So please give me some inputs as how to change the Org data according to the changes to the Person Resp.
Thanks in advance.
Regards,
Vishnu.

for this u have to maintain the rules profiles and attach this to transaction type for header or item category
documentaion is there
spro ->MD->org managment ->org data deter -->change rules and profiles

Error in person responsible when contact person is changed

Hello PCUI fellows,
we are using the PC-UI Opportunity and Activity Application in CRM 5.0 SP 8. We have set the option "roundtrip cs search" for the Fields Prospect(Opportunity)/Contact Partner (Activity), Contact Person and Person Responsible. This are the steps to reproduce the Problem:
1. Create a new Activity
2. Enter a customer name into Contact Partner and press enter
3. get a list of companies matching
4. choose one which also has contact persons.
5. The field "Contact Partner is now filled.
6. click on the F4 Help for the Field "Contact Person".
7. The search is opened and "Search by relationship" is prefilled with the companies Account ID.
8. Search and choose one of the contact persons
9. The field "Contact person" is filled with the contact persons account id
10. Press enter
11. Now the Field "Person responsible" which was filled with the Users Name contains only "No address data".
Does someone had a simmilar problem?
Best regards
Gregor

Greg,
Are you using the standard views or customized views?
If you had maintained the customized Z views then try to maintain the F4 Help field assignment at fieldgroup level under CRMC_BLUEPRINT_C->Input Help -> Field Assignment for transferring values. Enter the field group name here.
For ex : I have mainted the given entries for Leads Partner F4 Help.
View Field Name                            Result List Field                   Field in Hitlist
ZWA CONTACT_PERSON_LIST      CONTACT_PERSON_LIST        PARTNER1
Make it a try..
Thanks,
Thirumala.
Message was edited by:
        Thirumala Reddy Kalluri

Versioning of BPMN Process Models and Change Management

Hi all,
Can any of you please provide insight on how can we do the following change management activities?
1. Version Control of BPMN Models synchronized with the change management activities
2. In the Help documentation, two roles called Improvement Manager and Modeler were mentioned. How do we define their roles in the Administration? In User Management I see only one function privilege "Change Management" and both Improvement Manager and Modeller will have this privilege. Than how they are distinguished in their roles?
3. Does it also support a work flow and notification mechanism?
Thanks in anticipation.
Best regards,
Raja Mohan

Hi,
I'd just like to add some quick points that you need to consider:
Implicit version control is not supported in the current release (10.1.3.4) but it will be supported in Release 11 (upcoming release). There are some workarounds/alternatives like attributes (Status, Since/on, Released on, Released by, Release) and external version control system combined with the XML import/export functionality (Re: Control Version
The Change Management can be used to describe upcoming modeling tasks within the Business Process Architect. This implicates changes from IT, adding new objects, adjustments of models or control flow, etc... Especially it is suitable to document suggestions for future model improvements.
"Does it also support a work flow and notification mechanism?"I think this might be a governance topic that has to be created on your own.
Hope it helps,
Danilo

MSA-Activity: Invalid Funtion of person responsible

Hello,
We are on CRM 4.0 and MSA 4.0/SP06 release.
Problem Desc:
1) Created new activity in MSA (Activity-->Details tileset) and saved.
2) Person responsible tile will be defaulted to logged in employee with function as "Sales rep"
3) Now added one more employee as a function "Interaction center Agent"
4) when try to save, it display error on status bar as "Function of person responsible is invalid for selected transaction type;select a valid function".
This is happening for all the other functions (except Attendee) like sales assistant, acount manager. sales clerk, sales manager....
PLease advice.
Regards
Milind

I am on CRM 3.0, and I have only "sales rep" and "person responsible" in dropdown as possible partner function roles.
May be you need to check your partner determination procedure whether you have defined other partner functions for activity.
Regards,
Kaushal

Change Management configuration

Hi Guys,
We have solution manager 7.0 with latest support pack stack. We have a requirement of configuring service desk with change management. I have configured service desk and it is working.
I am not bale to understand how to configure Change management and how will it works. Can you guys send me the link for configuring change management and how we will test it.
Is service desk configuration is required for change management??
Thanks in advance.
Thanks,
Bhanu Pratap Singh

Hi,
ChaRM is basically based on Service Desk. But if you do not want to there is no need to use Service Desk features.
You may create Change Requests and Change Documents without Service Desk.
Usually you get an incident via Support Message. This Support Message contains all the required information. If the problem cannot be fixed without a change in the SAP system, then you will create a Change Request from Support Message. The request will also contain most of the information from support message. The Change Manager then approves or denies the Change Request. If he approves it then a Change Document (normal correction in most cases) will be created. This normal correction is tied to a project in solution manager which contains your system landscape and (basically) controls what will happen with the transports assigned to each normal correction.
It is possible to customize (approval) workflows by your needs.
ChaRM configuration can be done by following the IMG path for Change Management.
There are also some (more or less up-to-date) Web Blogs in this forum about that topic.
Hope this helps.

Change Manager and Person Responsible

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