Changed activation date - no warning

I was due to have Infinity1 activated tomorrow but on checking myBT earlier today found that the activation date had been pushed out by 11 days. I have not had any communication from BT to let me know about the change. I had a brief Live chat today with a BT person who assured me the activation date was the 20th Feb and that the delay was due to "line plantation" ... which left me baffled. Is this pushing out of the activation date normal? I had already been waiting for just over 2 weeks from the order date so I am somewhat frustrated. Thanks.

In my experience, they cancel your existing service on the original date even if the new service activation is delayed.
Admitadly this was on a house move (although I still have access to my old house, so continued service would have been handy), so a different situation to yours, but I would recommend getting in touch with them before your original activation date to make sure they are not cancelling existing service on that date.

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Activation error while changing the data type of a field of a table

hi friends,
i am facing one problem while changing a data type of a field of a table.
i just created one table(Yqm32) .i have assigned charcter data type to one field(ztotal_count) .now i want to change this charcter data type to numeric data type.
while changing to NUMC data type activation error is comming as below.
Table is not yet classified
Field ZTOTAL_COUNT: Type change
ALTER TABLE is not possible
Structure change at field level (convert table YQM32)
Check on table YQM32 resulted in errors
Table YQM32 could not be activated
(E- Structure change at field level (convert table YQM32)
plz suggest.i need to change the data type from char to numc.
Thanks & Regards

Hi Pabitra......
From the SE11 change the table as u wanted and then from menubar select
UTILITIES--> DATABASE UTILITY
It will open database utility
there u select the Activate and adjust database button.
then the database table will get adjusted.
just try it once.........
Suresh......

Changing the Date in an Activity of the Interaction Center WinClient

Hi Experts
I am working with an activity in the Interaction Center WinClient and i need to change the Date To of the Activity depending on the Reason i choose in the document.
I found out that in CRMD_SERV_SLA - Maintain Availability and Response Times you can set the an specific time depending on the reason of the activity you are working on, but i don't know how to change the Date To of the Activity when i select a specific reason, which already have the respective duration value defined in the transaction mentioned above.
I would appreciate the help on this issue and it sure will be rewarded with points.
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Hi Alberto,
You have to user a header level badi, i.e CRM_ORDERADM_H_BADI
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<b>Reward with Points!</b>

Problem in uploading data from psa to active data and change log dso.

hi experts
my data from psa is coming to new data dso but not to active data and change log dso. can you please help me out...

Uday,
Please select the request from Manage screen of DSO and click on Activate, pop-up comes again select the request and click on Start. ( If it is Standard DSO ).
In case of Write optimized DSO you need not to activate it.
Regards,
Ramkumar.

Reporting on SR Owner Change, Activity Due Date Change

We have few Report Requirements around Audit Trail. We are looking for Reports where we could Track Service Request Owner change, SR Status Change, Activity Due Date Change etc. As we know, In CRMOD Analytics, we cannot report on Audit Trail or use the PRE() function. Can anybody suggest any other ways for reporting on the Changes where we could show each and every change made to these fields and not only the previous values.

Lets Say you want to track status Change in SR. There are two ways of doing it.
Option 1:
Create a Long text field in SR page.
Name it "Track Status Change". Do not Display the field to the users.
Default the Field to Initial Status+","+Now().
When the Status Changes, you need to append the field with "Current Status"+","+Now()+";"
The Semi Colon is delimiter to show that this is the new status. This delimiter would be used in the report to seperate the status. You can achieve this using the reporting functionalities.
The down side of this is that it can affect the performance of report since lot of Sting functionalities would be used for the tracking.
Option 2
Whenever the status changes, create a completed task. Populate the Subject of the task with the Status. Put a workflow/field validation so that no one edits the subject when the task is created automatically.
You can run a report on the Task Created Date and Subject to get the Audit Trail.
Let me know if this helps.
Paul Swarnapandian.

Looking for Active Data Service samples with RDBMS change notification fire

Hi,
I am looking for samples/examples of Active Data Service when a server side event, like RDBMS change notification got triggered.
The ADS samples that I found so far are:
- Twitter http://www.oracle.com/technetwork/developer-tools/jdev/learnmore/65-activedataservicestwittersample-191314.pdf
- http://adfwithejb.blogspot.com/2012/12/active-data-service-with-active-image.html
- http://adfwithejb.blogspot.com/2012/12/active-data-serivce-with-data.html
But these samples do not demonstrate how RDBMS change notification got triggered got triggered. The last two samples have a Runnable class that simulate the triggering, and the Twitter example is twitter stream notification.
Please shed some lights on Active Data Service with RDBMS change notification got triggered.
Thanks
-Mina

Hi Mina,
Check this 2 resources, first a presentation made at OOW by Lucas Jellema: http://www.slideshare.net/lucasjellema/push-to-the-limit-rich-and-proactive-user-interfaces-with-adf-oracle-open-world-2011
second an interesting forum thread around the the topic: ADF BC and the Active Data Service using af:table from what I know this is still valid as of today.
After reviewing the topic there is also one more link that address this topic:
http://technology.amis.nl/2012/06/18/notifying-adf-applications-of-database-changes-fast-and-lean-using-database-query-result-change-notification-part-one/?utm_source=rss&utm_medium=rss&utm_campaign=notifying-adf-applications-of-database-changes-fast-and-lean-using-database-query-result-change-notification-part-one
Thanks,
JC
Edited by: Juan Camilo Ruiz on Jan 9, 2013 2:57 PM

Function for changing planned dates of activity

How can I change planned dates of activity in code ?
Is anyone familar with a bapi/function for this ?
Thanks,
Nitzan

Hi Nitzan,
Actually When you want to change planned date of the activity?
If it is during the processing of the activity, you can do it by two methods
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OR
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BT activation date confirmed and changed 4 times! ...

Back in November last year I had placed an order to move my services (phone and BT infinity 2 at the time) to my new home (new build) and asked for an activation date of 22 December. At the time I paid for line rental for onw year in advance, which I now regret.
Shortly thereafter I started receiving messages and calls from BT stating that my services activation would be delayed and a date of Jan 26 2015 was eventually confirmed. As this date approached, I then got a message that the activation date had actually moved to May 22! Convinced it was an error of some sort (it also appeared on my account information online), I called BT and was assured that it would be much earlier than that but that they could not confirm when at the time. I called again later and it was eventually revealed to me that my current order was not progressing and they would open another.So, I had another order created with a potential activation date of Jan 30, but I was assured that they would try to fast track it. This was around Jan 15.
Time went by and I eventually received calls/messages/emails stating that a Jan 26 date was indeed confirmed for an engineer visit. The 26th came and nobody showed up. I called the next day, and the staff were apologetic about the situation and explained that it was an Openreach issue and that some work was still ongoing to get my services activated. I replied as I had before that many people in my street already had phone and broadband so surely the area was covered (the online coverage checker states that I can get BT infinity 2...). In the end a date of Jan 29 was again confirmed and I asked specifically if they were sure they could make it this time - I was assured that it would be the last slippage.
Sadly, it was not to be. Just yesterday I received a call saying that my service was again delayed and as such I would have to choose another activation date - the earliest offered being Feb 5. The reasons were again to do with Openreach not fulfilling their end of the bargain, and the fact that I was in a "bronze" zone. I replied that I was loosing count of how many times my activation date had been moved and re-confirmed, but was again assured that this would be the last time...
So now, I wait for Feb 5. I am considering cancelling my services with BT altogether but unsure of whether I would get my line rental saver payment back if I do so.
If a mod checks this and is willing to help, I would very appreciative. Thank you.

Hi estrolas3,
Thanks for posting and welcome to the forum, I'm sorry about the delay activating your line. Please use the 'contact the mods' link in my forum profile to send in your details and we'll check the order. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

BAM Report and Active data cache

I am having problems with reports that have automatic active data retrieval.
It does not work.
If I load the report it extracts the data correctly from an external data source. If I Reprompt or refresh it brings back changed data from the data source.
It does not automatically poll for changes even though it is set in the report properties.
If I stop and start the Active data cache service it starts polling and reconnecting, but not resynching the data.
In the Active data cache log I have the following entries :
2005-12-01 09:36:54,062 [3576] ERROR - ActiveDataCache Viewset not found:
2005-12-01 09:36:54,078 [3576] WARN - ActiveDataCache Exception occurred in method GetChangeList
Stack trace:
at Oracle.BAM.ActiveDataCache.Kernel.Viewsets.ViewsetManager.GetViewset(String strViewsetID)
at Oracle.BAM.ActiveDataCache.Kernel.Viewsets.ViewsetManager.GetChangeList(String strViewsetID, Int32 iTimeout)
at Oracle.BAM.ActiveDataCache.Kernel.Server.DataStoreServer.GetChangeList(String strViewsetID, Int32 iTimeout)
Has anyone any ideas on what the problem is ?
Thanks

Sriram
Can you identify your company and project.?
a) Maximum capacity of ADC == maximum capacity of your underlying Oracle DB used by BAM as repository.
b) Retention period - infinite - data is there in BAM ADC (also in BAM repository) till you manually delete it (there is no automatic delete of old data)
c) Yes ADC stores its data internally in the Oracle database (aka BAM repository)
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Active data guard config

Hi,
We am trying to create a active data guard config on 2 physical machines. We have a standby created and working properly, but getting issue whilesetting up and active data guard configuration.
Added Primary and Standby database on primary server's DGMGRL's configuration. (haven't done anything on standby yet)
DGMGRL> show configuration
Configuration - DGConfig1
Protection Mode: MaxPerformance
Databases:
prod - Primary database
dr - Physical standby database
Error: ORA-16664: unable to receive the result from a database
Fast-Start Failover: DISABLED
Configuration Status:
ERROR
Primary database listener:_
[oracle@prod log]$ cat /u01/app/oracle/product/11.2.0/dbhome_1/network/admin/listener.ora
# listener.ora Network Configuration File: /u01/app/oracle/product/11.2.0/dbhome_1/network/admin/listener.ora
# Generated by Oracle configuration tools.
LISTENER =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = prod.localdomain)(PORT = 1521))
ADR_BASE_LISTENER = /u01/app/oracle
SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(GLOBAL_DBNAME = prod)
(ORACLE_HOME = /u01/app/oracle/product/11.2.0/dbhome_1)
(SID_NAME = prod)
(SID_DESC =
(GLOBAL_DBNAME = prod_DGMGRL)
(ORACLE_HOME = /u01/app/oracle/product/11.2.0/dbhome_1)
(SID_NAME = prod)
Standby database listener:_
[oracle@dr ~]$ cat /u01/app/oracle/product/11.2.0/dbhome_1/network/admin/listener.ora
# listener.ora Network Configuration File: /u01/app/oracle/product/11.2.0/dbhome_1/network/admin/listener.ora
# Generated by Oracle configuration tools.
LISTENER =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.162)(PORT = 1521))
ADR_BASE_LISTENER = /u01/app/oracle
SID_LIST_LISTENER =
(SID_LIST =
(SID_DESC =
(GLOBAL_DBNAME = dr)
(ORACLE_HOME = /u01/app/oracle/product/11.2.0/dbhome_1)
(SID_NAME = dr)
(SID_DESC =
(GLOBAL_DBNAME = dr_DGMGRL)
(ORACLE_HOME = /u01/app/oracle/product/11.2.0/dbhome_1)
(SID_NAME = dr)
TNS Entry on both:_
[oracle@dr ~]$ cat /u01/app/oracle/product/11.2.0/dbhome_1/network/admin/tnsnames.ora
# tnsnames.ora Network Configuration File: /u01/app/oracle/product/11.2.0/dbhome_1/network/admin/tnsnames.ora
# Generated by Oracle configuration tools.
PROD =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.161)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = prod)
DR =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = 192.168.1.162)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = dr)
Article followed for DG creation : http://www.oracle.com/webfolder/technetwork/tutorials/obe/db/11g/r2/prod/ha/dataguard/dg_broker/dg_broker.htm
Please suggest where is it going wrong??
Regard!

Thanks for the reply Anand..
Please find the last few lines of drcprod.log
2012-06-04 15:28:15.733 00001000 943900813 DMON: Entered rfm_get_chief_lock() for MON_VERIFY, reason 0
2012-06-04 15:28:15.734 00001000 943900813 DMON: chief lock convert for client healthcheck
2012-06-04 15:28:15.735 INSV: Received message for inter-instance publication
2012-06-04 15:28:15.735 req ID 1.1.943900813, opcode MON_VERIFY, phase BEGIN, flags 5
2012-06-04 15:28:15.807 INSV: Reply received for message with
2012-06-04 15:28:15.807 req ID 1.1.943900813, opcode MON_VERIFY, phase BEGIN
2012-06-04 15:28:15.810 00000000 943900813 DMON: Entered rfm_release_chief_lock() for MON_VERIFY
2012-06-04 15:30:14.823 00000000 943900816 DMON: MON_PROPERTY operation completed
2012-06-04 15:30:14.825 00000000 943900817 DMON: GET_DRC: success. (len = 226)
2012-06-04 15:30:14.827 00000000 943900817 DMON: GET_DRC operation completed
2012-06-04 15:30:14.846 01000000 943900818 DMON: GET_SITE: success. (len = 316)
2012-06-04 15:30:14.848 01000000 943900818 DMON: GET_SITE operation completed
2012-06-04 15:30:14.855 02000000 943900819 DMON: GET_SITE: success. (len = 306)
2012-06-04 15:30:14.858 02000000 943900819 DMON: GET_SITE operation completed
2012-06-04 15:30:14.861 01000000 943900820 DMON: MON_PROPERTY operation completed
2012-06-04 15:30:14.864 01010001 943900821 DMON: MON_PROPERTY operation completed
2012-06-04 15:30:14.866 01010001 943900822 DMON: MON_PROPERTY operation completed
2012-06-04 15:30:14.868 01010001 943900823 DMON: MON_PROPERTY operation completed
2012-06-04 15:30:14.870 01010001 943900824 DMON: CTL_GET_STATUS operation completed
2012-06-04 15:30:14.871 02000000 943900825 DMON: MON_PROPERTY operation completed
2012-06-04 15:30:14.873 02010001 943900826 DMON: MON_PROPERTY operation completed
2012-06-04 15:30:14.874 02010001 943900827 DMON: MON_PROPERTY operation completed
2012-06-04 15:30:14.876 02010001 943900828 DMON: MON_PROPERTY operation completed
2012-06-04 15:30:14.879 02010001 943900829 DMON: CTL_GET_STATUS forwarded to site dr for processing
2012-06-04 15:30:14.889 02010001 943900829 DMON: CTL_GET_STATUS operation completed
Also now without any change it gives:
DGMGRL> show configuration
Configuration - DGConfig1
Protection Mode: MaxPerformance
Databases:
prod - Primary database
dr - Physical standby database
Warning: ORA-16809: multiple warnings detected for the database
Fast-Start Failover: DISABLED
Configuration Status:
WARNING
Database is 11.2.0.2, please suggest how to proceed??
Regards!

DSO upload and no data in Active data table

Hi Experts,
I have a strange problem.I have loaded data to DSO from DS in BI7. It has the further uplaod to cube.I have activated the DSO and it went sucessfull and had Request ID generated. It has added and transfer records available like 150000 records as I have done full upload. strangly I cannot see any data in Active data table.
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Activation date just came, and went..

Hi all,
It's kind of ironic that I decided to come back to BT because I had had enough of Sky. Being increasingly disgruntled with the service that Sky was providing over the last year (I had both line rental and Broadband with them), I literally couldn't wait to leave and come back to BT. So, I signed up with BT on Jan 1st (Through Return to Donor). I wanted to take my phone number with me. I then phoned up Sky a couple of days later and cancelled. At this point, Sky put the cancellation date for January 13th, but my BT activation date was 17th Jan (I think her name was Emily at BT who told me that, and who advised me to get Sky not to cancel on that date, otherwise I would have to pay a connection charge).
I phoned Sky and got them to change the date (After a lot of pushing). BT changed the date to 21st January for activation and so the cancellation date with Sky was also January 21st. So here I am, expecting my Sky Line Rental and Broadband to stop today, and BT to provide the phone service (With me signing up for Broadband once I get paid at the end of the month). I phoned up multiple times prior to today to make sure that there were absolutely no problems. The guy I talked to yesterday said: "There are no problems, sir. Everything is going smoothly with the transfer." I was awake at 8am today, and around 9am, the broadband and phone stop working. Sitting there, I'm expecting the phone to start working sometime soon. 10am comes and goes. 1pm comes and goes. 5pm comes and goes. You get the picture. It's now 9.19pm and no service. But that's not what's irritating me. What's starting to annoy me is that BT have disconnected me on the agreed date as they told me to make in relation to Sky, but haven't reconnected me. And judging by other peoples' stories, that means I'll have to pay a connection charge when I'm not at fault and I did everything that I was asked to do. Also, I dread to think what will happen in relation to the phone number that I've had for a long time.
The phone number to call is 0800 800 150 if you're not connected by 8pm. Since that's long gone, I'll be phoning in the morning. What would you guys advise doing? Get out now? My father had the same problem - He phoned regularly to make sure there were no problems until the day itself, and still got blessed with no working phone line. It took him over 2 months to sort it out, and I'm at University so can't afford to take so long, nor do I have the money to correct problems where I'm not at fault. I'm actually thinking of cancelling the order - Is that possible? Even though I placed the order on Jan 1st, and activation was supposed to be today (21st Jan), no service is being provided.
Any advice would be greatly appreciated. Thanks in advance.

Hi QuantumSanctum,
Thanks for the post and welcome to the forum. I am sorry for the delay in activating your BT phone service. I can help you.
Please drop me an email to the email address in my profile. (click on my name and you will find the address under the "about me" section). Include any order details that BT have provided and the link to this thread.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

How to Change the data type of infoobject from NUMC to CHAR

Hi Experts,
I have created an infoobject with data type as NUMC, i used in DSO as a key figure and i have loaded data up to PSA.
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Hi pavan/binu,
I have not loaded data into DSO i just added IO in Key fields and i started editing this IO then im facing error like
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Im also unable to edit the P & S tables in SE14.
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HI,
while activating data from new table of DSO to active table i am getting
error message as "Error occurred while deciding partition number".
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thanks & regards
KPS MOORTHY

Hi
You are trying to update/upload the Records which are already been there in the DSO Active Data Table which has the partition.
Try to see the Record Nos already been activated and update/upload with selective, if possible.
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Hope it helps
Edited by: Aduri on Jan 21, 2009 10:38 AM

How to change start date in IT0088.

Hi All,
I am not able to change start date of IT0088(maternity).
Record was maintained from 01.01.2014 to 31.12.9999. Now I need to change from 10.01.2014 to 31.12.9999.
When try to change the record I am facing Changes across Tax year can only extended the validity period".
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AB

In which activity type you are trying to change the display name ?
Have you checked the field property to verify that the field is locked by any other person ?
Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

Changed activation date - no warning

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