Changed network name and now e-print e-mail address doesn't work

I have a 6500A Plus Deskjet. I have an hpconnected account and changed my e-print e-mail address to something I would remember. Then I changed the name of my network. I have to get a new claim code ..... I enter it and when I try to choose my e-print addrss, it says that it is already been taken. I was on the hp site within a half an hour of changing my network name.

Hi rfmal1,
Thank you for joining the HP Support Forums. I understand that you needed to set up the ePrint feature of your Officejet 6500A after changing the name of your network.
Your previous ePrint email address will not be available, once an ePrint email address has been used it is no longer available to be claimed again. I am sorry if this has caused any inconvenience.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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<Re-Titled By Host>

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This question was solved.
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Say thanks by clicking the Kudos Thumbs Up to the right in the post.
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Message was edited by: Kappy

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Changed network name and now e-print e-mail address doesn't work

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