"changeUserInstall" fail when I install 7.0 SR3

Hi experts:
      When I install netweaver 7.0 SR3 with the step :
     1.sap netweaver 7.0 support release 3>sap systems>oracle>central system>central system
      2.next
      3.typical
      4.next
      at the step 4,An error occurred:
"-00011  The step changeUserInstall with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0|changeUserInstall was executed with status ERROR ."
my os:
windows server 2003 ×64
jdk version :
j2sdk-1_4_2_12-windows-i586-p
install log:
gram is starting... Please wait!
starting gui server process:
  sapinstport: 21200
  guiport    : 21212
  command    : "C:j2sdk1.4.2_12/binjavaw.exe" -cp "C:/DOCUME~1/ADMINI~1/LOCALS~1/Temp/sapinst_exe.2040.1219398328jarinstgui.jar;C:/DOCUME~1/ADMINI~1/LOCALS~1/Temp/sapinst_exe.2040.1219398328jarinqmyxml.jar" -Xmx256M -Dsun.java2d.noddraw=true SDTServer config=jar:sdtserver.xml guiport=21212 sapinsthost=localhost sapinstport=21200
starting gui process:
  port   : 21212
  command: "C:j2sdk1.4.2_12/binjavaw.exe" -cp "C:/DOCUME~1/ADMINI~1/LOCALS~1/Temp/sapinst_exe.2040.1219398328jarinstgui.jar;C:/DOCUME~1/ADMINI~1/LOCALS~1/Temp/sapinst_exe.2040.1219398328jarinqmyxml.jar" -Xmx256M -Dsun.java2d.noddraw=true SDTGui service=com.sap.sdt.engine.ext.sapinst.SAPinstServiceIF host=localhost port=21212
load resource pool D:sap_epinstallIM_WINDOWS_X86_64
esourcepool.xml
guiengine: 2008-08-22 17:45:34 Login in progress
guiengine: 2008-08-22 17:45:34 Login successful
INFO       2008-08-22 17:45:44.359 [synxcpath.cpp:807]
           CSyPath::createDirectory()
Creating directory C:Program Filessapinst_instdirNW04SSYSTEM.
INFO       2008-08-22 17:45:44.375 [synxcpath.cpp:807]
           CSyPath::createDirectory()
Creating directory C:Program Filessapinst_instdirNW04SSYSTEMORA.
INFO       2008-08-22 17:45:44.375 [synxcpath.cpp:807]
           CSyPath::createDirectory()
Creating directory C:Program Filessapinst_instdirNW04SSYSTEMORACENTRAL.
INFO       2008-08-22 17:45:44.375 [synxcpath.cpp:807]
           CSyPath::createDirectory()
Creating directory C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALAS.
INFO       2008-08-22 17:45:44.375 [synxcpath.cpp:776]
           CSyPath::createFile()
Creating file C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALASx.
INFO       2008-08-22 17:45:44.375 [synxcfile.cpp:177]
           CSyFileImpl::remove()
Removing file C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALASx.
INFO       2008-08-22 17:45:44.390 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/control.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.406 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/dialog.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.406 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/keydb.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.406 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/messages.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.406 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/toplevel.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.406 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/control.dtd' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.406 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/doc.dtd' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.406 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/keydb.dtd' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.421 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/messages.dtd' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.421 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/packages.dtd' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.421 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/resources.dtd' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.421 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/IND/sapinstgui.dtd' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.453 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/ORA/PD/exportcds.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.453 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/ORA/PD/jexclude.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.453 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/ORA/PD/packages.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.453 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/ORA/PD/product.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.468 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/NW04S/WEBAS/ORA/PD/usages_data.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.468 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/catalog.dtd' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.468 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS, ISyNode::CopyMoveMode_t 0x1, ISyProgressObserver*) const 
Copied file 'D:/sap_ep/install/IM_WINDOWS_X86_64/resourcepool.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS'.
INFO       2008-08-22 17:45:44.468 [synxcpath.cpp:776]
           CSyPath::createFile()
Creating file C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALASstart_dir.cd.
INFO       2008-08-22 17:45:44.484 [synxcpath.cpp:776]
           CSyPath::createFile()
Creating file C:Program Filessapinst_instdirx.
INFO       2008-08-22 17:45:44.484 [synxcfile.cpp:177]
           CSyFileImpl::remove()
Removing file C:Program Filessapinst_instdirx.
INFO       2008-08-22 17:45:45.937 [synxcpath.cpp:776]
           CSyPath::createFile()
Creating file C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALASstatistic.xml.
INFO       2008-08-22 17:45:45.937 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/statistic.1.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 
Copied file 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/statistic.1.xml'.
WARNING    2008-08-22 17:45:46.437 [synxcpath.cpp:912]
           CSyPath::getOSNodeType(bool )
Unable to get information about path \LABEL.ASC using GetVolumeInformation. Operating system error message: u6587u4EF6u540Du3001u76EEu5F55u540Du6216u5377u6807u8BEDu6CD5u4E0Du6B63u786Eu3002
INFO       2008-08-22 17:45:51.031 [synxcpath.cpp:807]
           CSyPath::createDirectory()
Creating directory C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALASSUPPORT_CONTAINER.
INFO       2008-08-22 17:45:51.062 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/keydb.1.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 
Copied file 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/keydb.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/keydb.1.xml'.
INFO       2008-08-22 17:45:51.062 [synxcpath.cpp:776]
           CSyPath::createFile()
Creating file C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALASinifile.xml.
INFO       2008-08-22 17:45:51.078 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/inifile.1.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 
Copied file 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/inifile.1.xml'.
INFO       2008-08-22 17:45:51.218 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/statistic.2.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 
Copied file 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/statistic.2.xml'.
INFO       2008-08-22 17:45:51.218 [sixxcstepexecute.cpp:781]
Execute step fillContextProduct of component |NW_Onehost|ind|ind|ind|ind|0|0
INFO       2008-08-22 17:46:06.265 [sixxcstepexecute.cpp:781]
Execute step showLicenseAgreement of component |NW_Onehost|ind|ind|ind|ind|0|0|licenseAgreement|ind|ind|ind|ind|0|0
INFO       2008-08-22 17:46:06.312 [sixxcstepexecute.cpp:781]
Execute step fillContext of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0
INFO       2008-08-22 17:46:06.390 [sixxcstepexecute.cpp:781]
Execute step readProductXML of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Read_Product_XML|ind|ind|ind|ind|1|0
WARNING    2008-08-22 17:46:06.500 [kdxxccorow.cpp:452]
           lib=iakdblib
The install parameter INSTPARA_DB is already defined (existing value IND, new value ORA).
INFO       2008-08-22 17:46:06.500 [sixxcstepexecute.cpp:781]
Execute step checkRuntimeSystem of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0
INFO       2008-08-22 17:46:06.562 [sixxcstepexecute.cpp:781]
Execute step askStandardMode of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0
INFO       2008-08-22 17:46:09.484 [synxcfile.cpp:493]
           CSyFileImpl::copy(const CSyPath & C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/product.1.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const 
Copied file 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/product.xml' to 'C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/product.1.xml'.
INFO       2008-08-22 17:46:09.500 [sixxcstepexecute.cpp:781]
Execute step syncKeydb of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0
INFO       2008-08-22 17:46:09.578 [sixxcstepexecute.cpp:781]
Execute step changeUserInstall of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0
INFO       2008-08-22 17:46:09.656 [synxcpath.cpp:776]
           CSyPath::createFile()
Creating file C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALASchange.log.
INFO       2008-08-22 17:46:09.687
           CJSlibModule::writeInfo_impl()
Output of change user /install is written to the logfile change.log.
ERROR      2008-08-22 17:46:09.890 [sixxcstepexecute.cpp:951]
FCO-00011  The step changeUserInstall with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0|changeUserInstall was executed with status ERROR .
INFO       2008-08-22 17:46:31.234 [sixxcstepexecute.cpp:1004]
An error occured and the user decide to stop.
Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|Preinstall|ind|ind|ind|ind|0|0|changeUserInstall".
INFO       2008-08-22 17:46:41.468 [synxcpath.cpp:776]
           CSyPath::createFile()
Creating file C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALASlistOfSupportFilesToBePacked.lst.
a C:/DOCUME~1/ADMINI~1/LOCALS~1/Temp/sapinst_exe.2040.1219398328/dev_selfex.out
a C:/Documents and Settings/Administrator/.sdtgui/.sdt_keystore_04s_sr1
a C:/Documents and Settings/Administrator/.sdtgui/gui.err
a C:/Documents and Settings/Administrator/.sdtgui/gui.out
a C:/Documents and Settings/Administrator/.sdtgui/sdtserver.log
a C:/Documents and Settings/Administrator/.sdtgui/server.1.trc
a C:/Documents and Settings/Administrator/.sdtgui/server.2.trc
a C:/Documents and Settings/Administrator/.sdtgui/server.err
a C:/Documents and Settings/Administrator/.sdtgui/server.out
a C:/Documents and Settings/Administrator/.sdtgui/server.trc
a C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/change.log
a C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/control.xml
a C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/controllerKdbClient.dmp
a C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/keydb.xml
a C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/sapinst.log
a C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/sapinst_dev.log
a C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/start_dir.cd
a C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/stepKeydbClient.dmp
Abort Installation because of
controller.userDecideToStop
INFO       2008-08-22 17:46:42.453 [synxcpath.cpp:776]
           CSyPath::createFile()
Creating file C:Program Filessapinst_instdir.lastInstallationLocation.
INFO       2008-08-22 17:46:42.453 [synxcpath.cpp:776]
           CSyPath::createFile()
Creating file C:Program Filessapinst_instdirNW04SSYSTEMORACENTRALAS__instana_tmp.xml.
Exit status of child: 2
I didn't find jdk for windows ×64, is the error cased by this?
if yes, please offer me the ×64 jdk address,if not,please help me!
thanks,
chenshengguo

Hi people,
You should try with j2sdk-1_4_2_17 x64 version.
best regards

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    Aborting config for the plugin and all other dependent plugins.
    2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
    oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
         at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
         at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
         at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
         at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
    Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
         at oracle.sysman.as.pluginpreconfig.AsPluginCustomConfig.doPreDeployConfig(AsPluginCustomConfig.java:113)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
         ... 9 more
    2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.db:12.1.0.2.0:20120427
    Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
    Aborting config for the plugin and all other dependent plugins.
    2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
    oracle.sysman.core.common.extensibility.pluginca.PluginCAException: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
         at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:702)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.preDeployCustomConfig(PluginCAHelper.java:567)
         at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.preDeploy(PreConfigModuleStep.java:165)
         at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep.run(PreConfigModuleStep.java:87)
         at oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor.run(PreConfigModuleExecutor.java:46)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:790)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
    Caused by: oracle.sysman.emInternalSDK.core.extensibility.pluginca.PluginCustomConfigException: Patches for the following bugs need to be applied before attempting plugin deployment: [13242773]
         at oracle.sysman.db.patch.DbPluginCustomConfig.doPreDeployConfig(DbPluginCustomConfig.java:105)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:692)
         ... 9 more
    2012-05-14 17:22:33,705 [main] INFO pluginca.PluginCADriver - =============PRE CUSTOM CONFIURATION ENDS ============
    2012-05-14 17:22:33,705 [main] INFO pluginca.PluginCADriver - Back from pre custom config
    2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Pre config module failed for some plugins.
    2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error are:
    2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.mos:12.1.0.2.0:0
    Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
    Aborting config for the plugin and all other dependent plugins.
    2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.emas:12.1.0.2.0:20120427
    Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
    Aborting config for the plugin and all other dependent plugins.
    2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Error while performing Pre config module for plugin oracle.sysman.db:12.1.0.2.0:20120427
    Error is: ERROR_IN_CUSTOM_CONFIG( Exception while performing custom config )
    Aborting config for the plugin and all other dependent plugins.
    2012-05-14 17:22:33,705 [main] ERROR pluginca.PluginCADriver - Check Pre config module log for more details.
    2012-05-14 17:22:33,720 [main] DEBUG pluginca.PluginCADriver - oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleStep - start - 2012-05-14 17:22:33.720
    2012-05-14 17:22:33,720 [main] DEBUG pluginca.PluginCADriver - oracle.sysman.core.common.extensibility.pluginca.PreConfigModuleExecutor - end - 2012-05-14 17:22:33.720
    2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - Prereq Check unsuccessful.
    2012-05-14 17:22:33,720 [main] ERROR pluginca.PluginCADriver - PREREQ_CHECK_UNSUCCESSFUL
    oracle.sysman.core.common.extensibility.pluginca.PluginCAException: PREREQ_CHECK_UNSUCCESSFUL
         at oracle.sysman.core.common.extensibility.pluginca.PluginCA.preqreqCheck(PluginCA.java:827)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCA.configure(PluginCA.java:326)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:1798)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:978)
         at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:1997)
    2012-05-14 17:22:33,720 [main] DEBUG util.PluginCAUtil - Connection: null Step ID: -1
    2012-05-14 17:22:33,720 [main] DEBUG util.PluginCAUtil - Not updating job step
    Anyone has experience for this problems? and someone install this version success?
    I am appreciate for your help.

    Hi Colin
    Since we were debugged this issue offline and we found the root cause of the problem. I am updating this thread with more detail for the benefit of others :
    We looked in your environment and log files for more details and we found below error ( updating it so that we can know the complete picture)
    ÐÅÏ¢: Applying opatch for the oneoffs 13242773,13707704 ...
    ÐÅÏ¢: D:\oracle\oem\oms/OPatch/opatch.bat napply -silent -local -oh D:\oracle\oem\oms -phBaseFile D:\oracle\oem\oms/patch.txt
    ÐÅÏ¢: ERROR STREAM: java.lang.NoClassDefFoundError: DB
    ÐÅÏ¢: ERROR STREAM: Caused by: java.lang.ClassNotFoundException: DB
    ÐÅÏ¢: ERROR STREAM: at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
    ÐÅÏ¢: ERROR STREAM: at java.security.AccessController.doPrivileged(Native Method)
    ÐÅÏ¢: ERROR STREAM: at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
    ÐÅÏ¢: ERROR STREAM: at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
    ÐÅÏ¢: ERROR STREAM: at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
    ÐÅÏ¢: ERROR STREAM: at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
    ÐÅÏ¢: ERROR STREAM: Could not find the main class: DB. Program will exit.
    It fails to apply the one of the patches , as Opatch get the CLASSPATH environment variable that has spaces.
    The workaround for this to unset the CLASSPATH environment variable and then begin the installation process. Its doced in the release note and install guide.

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