Changing expired card details after I authorised a new machine.
I recently installed windows 7 and had to activate my fresh install with my account. When I tried to purchase an app I needed to verify my card details. This card had expired and I have a new one - so I do not remember its security code. I tried to change all the details to match my card but it doesn't seem to allow it.
How do I go about putting my new card details in?
Welcome to the Apple Discussions!
If you get a perfectly working iBook back this time, I don't think you'd have any basis to ask for a complete replacement. Why would they replace a working computer?
However, if I were you, I would call Apple Customer Relations and let them know that if something breaks again, you will be expecting a replacement computer. Be friendly and firm with them. Be prepared with the dates and details of the previous repairs (parts that were replaced, people you talked to on the phone and the length of time you were without your iBook). See what they have to say about that.
If they do agree to replace your computer if it breaks again, there's no guarantee they'll replace your iBook with a MacBook. Those details will have to be worked-out with your Apple Customer Relations contact. (In the U.S., you have to call AppleCare Support, ask to talk to an operator and then ask the operator to connect you to Apple Customer Relations.)
-Doug
Similar Messages
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HT2731 HOW DO I CHANGE CREDIT CARD DETAILS ON ITUNES FOR NEW CARD DETAILS
HOW DO I CHANGE CREDIT CARD DETAILS ON ITUNES TO PUT NEW CARD ON ACCOUNT
http://support.apple.com/kb/HT1918
Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting. Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here . -
Is there change credit card details- URL link in manage my account missing
someone on this forum that has more brains than the online chat support do?
I have been trying for 4 days to get someone to find out why the change credit card details URL link is missing from my manage account area. I keep getting told the same thing over and over again...below is an example of the most recent conversation i had this morning...this is absolutely flaming useless...i should have ended the conversation before he got past the first line...
Patel: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Rahni Verey: Hi Patel,
Patel: I am sorry for the typo error.
Patel: Hello! Welcome to Adobe Customer Service.
Patel: Hi Rahni.
Patel: We are facing down time error due to which the applications are not responding . Hence we will be unable to check anything, I request you to contact us after few hours.
Rahni Verey: I need to update my credit card information, but have not been able to due to site maintenace
Patel: We are facing down time error due to which the applications are not responding . Hence we will be unable to check anything, I request you to contact us after few hours.
Patel: I could have helped you, but we are facing internal application outage due to Server/System Maintenance and Updates. I kindly request you to Please Contact us back on 2-3 hours, We sincerely regret for the inconvenience caused and the loss you are facing with.
Rahni Verey: i have been trying to do this since Friday...its now Monday here in Sydney! How long is this going to take?
Patel: Request you to please wait for few more minutes, and the applications will start working fine again.
Rahni Verey: i am not having any problems with my applications...i want to change my monthly billing subsciption credit card details!
Patel: I do understand Rahni, in order to update the credit card details, you will have to go through the process of using adobe applications.
Patel: I have provide you with the steps, however if the steps do not work, you will have to wait for applications to work fine.
Patel: I will provide you the steps to update your credit card information.
Patel: .
Patel: 1. Sign in to www.adobe.com
Patel: 2. In the navigation pane or pop-up menu, click Manage Account. [ You may be prompted to enter your password to verify your identity. ]
Patel: 3. Under Plans & Products, click Manage Plan.
Patel: 4. Under Payment details, click Edit payment details.
Patel: 5. Make appropriate changes in the Edit Payment Method pop-up and then click Save.
Patel: .
Patel: .
Patel: You can use the below link to know how it's done page by page.
Patel: https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
Rahni Verey: i say again, there is nothing wrong with the applications. Its your bloody server that is playing up...there is no option in account management for me to update my credit card details. i already know exactly how to do it!
Patel: Rahni, I can help with the credit card update, however to do that , I need to check with your subscription under our server, as I am not able to check any services, I am not able to help you currently.
Rahni Verey: is there someone there who can directly access my account and see what i am talking about. Its plainly obvious if you go directly into my account and try to change credit card details. The URL link for this function is missing!
Patel: No.
Patel: To help you on this, the applications must working fine.
Patel: I am sorry for the situation that you facing currently.
Patel: Request you to please try after some time.Is this the link you have been using? Credit card https://helpx.adobe.com/utilities/credit-card.html
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im trying to change my card details as i have a replacement card but it keeps saying declined once i have put all the information in on my iphone as my laptop is broken and that is the only way i can get into my itunes account. any help would be good as i want to set up netflix for my apple tv
Did u fix it?? I'm having the same problem
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How do I create a new account/change my card details to a new one?
How do I change my card details to a new one? I want to change my credit card account to a different one to use iTunes etc
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Cheers, Tom -
Where on your profile can you change your card details, got a new card and I need to apply it to my account, I have gone into profile and there is a part on one of the headers that says you can change your payment details but when you do go into it, there's nothing, nowt, nada, not a thing.
Anybody help me please.
Thanks.In a roaming network, your "main" router is the device that would require port mapping/forwarding to be configured in order to access the IP camera from the Internet. This router is also the one that would be provide the private IP address for the camera which you will want to be a static one.
So as you described your network, the IP cameras should be getting an IP address or you assigned it a static one and this is the address that you would enter in the Private IP address (or equivalent depending on the router used) field when setting up port mapping.
If you are not able to access this camera from the local network, then this should be troubleshot first. -
Hi this is Sai I was trying to change my card details because my old card is not working so I want to change the details . So can you help me out please ..
<Edited By Host>These are user-to-user forums, you are notalking to Apple here - I've asked the hosts to remove your email address from post.
Are you not able to log into your account and change your account details e.g. via Store > View My Account on a computer's iTunes ? -
Why am I not able to change my card details?
I tried changing my card details . It says payment method declined again and again . Please help .
No . I do have that option . I actually lost my card using which I made my old purchases . So now I want to edit the payment info with my new card details . When I'm trying to do that it keeps saying "your payment method was declined. Please enter valid payment method information ." Tried doing it with different cards as well . But it still doesn't work .
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How to change credit card details
how can i change mycredit card details with creative cloud?
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html -
my bank card card number changed last month and did not realise i used it for the bt direct debit. the direct debit has not come out this month, now i know why but i can not change my card details in my account as none show up and the page is currently unavaible. will my account be cancelled or am i able to change it online without having to call up bt and have problems like have in the past? rather stressed.
Your account will be suspended unless you do something about it PDQ. I would recommend phoning them up and selecting the option for the billing department. The billing department are slightly less useless than technical support.
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Hi I want to change my card details on my iPad how do I do this
hi i want to change my card details on my ipad im not sure how you do this
Tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then tap on 'View Apple ID' on the popup and log into your account - on your account's page there should be a payment details link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
How do I change credit card details on my apple I'd account
How to change credit card details on apple I'd account
Changing Account Information
http://support.apple.com/kb/HT1918 -
How do I change my card details to another credit card as I no longer have the card when I first signed up, now I can't even get free apps as it says there was a previous problem with a purchase but it won't let me enter new card details..
Accepted form of payment
http://support.apple.com/kb/HT5552 -
how do i change credit card details on apple id i can see how to do everthing else but cards....????
thanks in advanceYou should able to. Try tapping on your id in Settings > Store and select 'View Apple ID' on the popup and log into your account, and your account's page there should be a payment information link (I assume that shows in iOS 4.3.3).
If not, then on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. -
i am not able to change my card details in my apple id and even not able to change the country
Hi danish912,
If you are having issues changing the billing or country information on your iTunes Store account, you may find the following articles helpful:
Apple Support: Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
Apple Support: Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account
http://support.apple.com/kb/ht6119
Regards,
- Brenden
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