Chatting with .mac accounts

hello;
i have used iChat to talk with aim and aol users, but i just had a friend who joined .mac and when i added her to the buddy list i chose .mac account type (not aim etc...) but it won't let me see her or contact her. she can see me, so it's possible that she is blocking me somehow, although she says she isn't. is there some secured thing happening that might be locking me out?? any tips for me or her that i can then relay to her would be greatly appreciated.
thanks.
bob

Hi B-Wal,
Did you type the Suffix (@Mac.cam) ?
It does not need it.
In iChat go to the View Menu
Select Show Off-line Buddies (And possibly Off line Group if using Groups).
You should now see them in the Buddy List but greyed out.
Click once on them to highlight
Use the Apple key and i together (GET Info)
A new window should appear.
Select Address Card from the Drop down.
Check Spelling and Account type.
Adjust as required.
9:01 PM Saturday; July 14, 2007

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