Cisco Messaging Interface-Not Running
Hi All,
On the UCM 6.0 the Cisco Messaging Interface service is activated and when i check the status in 'control center feature services' it shows 'Not Running' and 'Activated'. If i start and refresh the page it again shows as 'Not Running'
Hi Vineet,
This interface is only used in CCM to Legacy VM integrations (via SMDI) if you are not setup that way this is why you are seeing this :)
Cisco Messaging Interface Service
The Cisco Messaging Interface allows you to connect a simplified message desk interface (SMDI)-compliant external **Third Party** voice-mail system with the Cisco CallManager. The CMI service provides the communication between the voice-mail system and Cisco CallManager. The SMDI defines a way for a phone system to provide a voice-mail system with the information needed to intelligently process incoming calls.
Genrally the Cisco Messaging Interface (CMI) is a Cisco CallManager service that should be run only on the publisher server. This service intercepts calls destined for voicemail and generates appropriate SMDI messages, which are then delivered to one of the server's Component Object Model (COM) ports.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008037e2f3.html#wp1024396
Hope this helps!
Rob
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I assume that you are using Cisco Unity/Unity Connection/Unity Express for the voicemail platform. If so, you will not need the Cisco Messaging Interface service and you can deactivate it from the serviceability pages. The service is only needed for external voicemail systems that are not Cisco.
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Hi Folks,
While doing Receiver determination i found this error
Problem Loading Schema Description: Message interface does not exist in any software components installed on this business system
i checked it in SLD also for Product assigned to Particular Business System. Even i tried with creating a new one and assigning the product and software component to it.
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You should export the SWCV from your Old SLD and import in into your new SLD.
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More in this article,
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/9e76e511-0d01-0010-5c9d-9f768d644808
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In IDoc to file.
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interface is in active state in repository..
i did cache refresh also..
please sugget me
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add outbound interface in receiver side and
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or if u r using business system then the problem is in ur SLD.
just check ur business system over their.
thanks
reward point if helpful . -
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ps. I already tried
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and
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Message was edited by: Colin Robinson
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We are using a remote database hosted inside an Oracle Database Appliance. The installation went through entirely, and I'm at the point where I need to configure the application.
The problem is that the web GUI that is supposed to be running on port 9443 isn't running. (doesn't appear in netstat -an).
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online
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root@host:/opt/SUNWxvmoc/bin# /var/opt/sun/xvm/OCDoctor/OCDoctor.sh --troubleshoot
Ops Center Doctor 4.05 [OC 12.1.1.2076,SunOS11] [Read only] [21-Aug-2012 14:46PM EDT]
======================== Checking Enterprise Controller... ==============================
OK: Total number of agents: 0
OK: Number of agents with inventories: 0
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OK: User 'uce-sds' home folder points to the right location
OK: User 'oracleoc' home folder points to the right location
OK: User 'allstart' home folder points to the right location
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OK: All agent packages are installed properly
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OK: No partially installed packages
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OK: No NCP encryption is used
OK: No credential issues foundWhere is this instance
=========== Proxy controller is installed but not configured, skipping ==================
=========== Agent controller is installed but not configured, skipping ==================
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Edited by: fchagnon on Aug 21, 2012 11:50 AMThanks for your reply.
root@manager1:~# netstat -an | grep 443
*.443 *.* 0 0 128000 0 LISTEN
*.443 *.* 0 0 128000 0 LISTEN
root@manager1:~# ps -ef | grep java
root 12584 11237 0 20:40:15 pts/1 0:00 grep java
root 13185 13184 0 14:22:01 ? 2:14 /usr/jdk/instances/jdk1.7.0/bin/sparcv9/java -Xms200M -Xmx8192M -server -XX:Str
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STATE STIME FMRI
disabled Aug_20 svc:/application/management/common-agent-container-1:default
disabled Aug_20 svc:/application/management/common-agent-container-1:scn-proxy
disabled Aug_20 svc:/application/scn/db:local
disabled Aug_20 svc:/application/scn/oracle:default
disabled Aug_20 svc:/application/scn/oralistener:default
disabled Aug_20 svc:/application/scn/proxy-enable:default
disabled Aug_20 svc:/application/scn/ec-server-splashpage:default
disabled Aug_20 svc:/application/scn/dhcpd:default
online 14:21:59 svc:/application/scn/satellite-enable:default
online 14:22:00 svc:/application/scn/db:remote
online 14:22:00 svc:/application/scn/uce-scheduler:default
online 14:22:00 svc:/application/scn/db:default
online 14:22:00 svc:/application/scn/uce-server:default
online 14:22:05 svc:/application/scn/ajaxterm:default
online 14:22:40 svc:/application/management/common-agent-container-1:oem-ec
online 14:22:40 svc:/application/scn/satellite-available:default
offline Aug_20 svc:/application/scn/proxy-available:default
root@manager1:~# getent hosts `hostname`
172.19.233.26 manager1
root@manager1:~# getent hosts `getent hosts \`hostname\` | awk '{print $1}'
172.19.233.26 manager1
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root@manager1:~# /var/opt/sun/xvm/OCDoctor/OCDoctor.sh --troubleshoot
Ops Center Doctor 4.10 [OC 12.1.1.2076,SunOS11] [Read only] [21-Aug-2012 20:43PM EDT]
======================== Checking Enterprise Controller... ==============================
OK: Total number of agents: 0
OK: Number of agents with inventories: 0
OK: Memory is 65024 MB, ZFS is used and zfs_arc_max is set to 8589934592 in /etc/system
OK: All Solaris 11 agent bundles in /var/opt/sun/xvm/images/agent/ are imported properly to the repository
OK: Files in /var/opt/sun/xvm/images/agent/ have the right permissions
OK: Files in /var/opt/sun/xvm/osp/web/pub/pkgs/ have the right permissions
OK: auth.cgi returns XML
OK: User 'oracleoc' home folder points to the right location
OK: User 'allstart' home folder points to the right location
OK: Apache logs are smaller than 2 GB
OK: n1gc folder has the right permissions
OK: All Enterprise Controller packages are installed properly
OK: All agent packages are installed properly
OK: Enterprise Controller status is online
OK: the version is the latest one (12.1.1.2076)
OK: satadm timeouts were increased
OK: tar command was properly adjusted in satadm
OK: no 'conn_properties_file_name' value in .uce.rc
OK: Found the server .uce.rc
OK: Server .uce.rc has the correct file permissions
OK: Server .uce.rc has the correct ownership
ERROR: Could not access the KB public servers
Check the username and password and proxy configuration in "Administration" ->
"Edit Authentications" and "Change HTTP proxy"
Also, you may try the following command to test connectivity:
/var/opt/sun/xvm/OCDoctor/OCDoctor.sh --check-connectivity
OK: Grouplock file doesn't exist
OK: uce-server .uce.rc file points to a proper JAVA
OK: Disconnected mode is not configured
OK: Locales are OK ("C")
OK: Found only one Solaris 11 agent bundle
OK: No partially installed packages
OK: No http_proxy is set in the user profile files
OK: 'public' folder has the right ownership
OK: 'public' folder is writable for uce-sds
OK: 'private' folder has the right ownership
OK: 'private' folder is writable for uce-sds
OK: No old jobs rerun (CR 6990675)
OK: No NCP encryption is used
OK: 'update-saved-state' folder exists and has the right permissions
OK: No credential issues found
=========== Proxy controller is installed but not configured, skipping ==================
=========== Agent controller is installed but not configured, skipping ==================
root@manager1:~# /var/opt/sun/xvm/OCDoctor/OCDoctor.sh --check-connectivity
Ops Center Doctor 4.10 [OC 12.1.1.2076,SunOS11]OCDoctor.sh --check-connectivity
======================== Checking Network Connectivity ==============================
Please enter the My Oracle Support (MOS) Username: xxxxxxxxxxxxxxxx
Password:
Is there a proxy? Type the proxy server here, for example 'www-proxy.us.oracle.com' (hit Enter if there is no proxy):
Test 1/4: Checking CC service reachability (without using user/password yet)
==============================================================================
OK: CC status is OK
Test 2/4: Checking GUUS service reachability (without using user/password yet)
==============================================================================
OK: GUUS status is OK
Test 3/4: Downloading Knowledge Channels file from updates.oracle.com
===========================================================================
OK: Knowledge download was successful!
Test 4/4: Downloading patch 108437-06 from updates.oracle.com
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OK: Patch download was successful! -
Not sure why this is an issue. Have run PC clean up, made sure to run everything by book. Download goes through to very last and then says Javascripts not enabled/working. I have already double checked settings. Javascripts IS selected to run, so where do you think my issue is?
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