Cisco Security Manager (CSM) License Problem
Hi All,
We have CSM V3.2 with Professional license edition and support 50 devices. It's installed properly in the Cisco Security Manager client as appeared in the attachement but the problem is in the server administration- license management which doesn't include any records for license (see attachment).
I tried to upload the .lic file by clicking the Update button in server administration but an error message appeared stated that the license file is corrupted although it's installed properly in CSM client!!!
Could you please advise what's the problem and what should I do?
Thanks in Advance!
Sorry but Cisco seems to have removed that product bulletin from cisco.com.
Your reseller can use Cisco Commerce Workspace (CCW) to order the correct part number for your CSM installation. There is a unique number for each licensing level and/or upgrade.
For instance, for a 10-device standard license, the support would be part number CON-SAS-CSMST10K.
For the 100-device Pro license, the support would be CON-SAS-CSMPR4K9.
The reseller needs to adjust the support term (12-60 months) to suit when ordering.
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