Cisco SIP Phone 9971 will not register on CME 8.6
Hello,
I'm trying to configure a Cisco SIP Phone 9971,
but it won't register on CME 8.6, which is running on a 2811
The Phone shows this error message: Phone Not Registered.
And when I check the the Status Messages in the Phone, I see the following:
VPN Error: vpn is not configured
Actually, it shows all these 4 messages in a constant Loop:
12:01:59a SEP189C5DB6BD09.cnf.xml (TFTP)
12:01:59a No Trust List instaled
12:01:59a Updating Trust list
12:02:00a VPN Error: VPN is not Configured
It seems that this VPN Error is keeping the Phone from registering.
This is repeated for ever and the Phone never registers; at least that's what it appears.
However, when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy 68600
after-hours-exempt FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
Registration requests : 4
Registration success : 4
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 18:11:43.551 UTC Mon Feb 24 2014
Last unregister request time :
Register success time : 18:11:43.551 UTC Mon Feb 24 2014
Unregister success time :
C2811#
This sh voice register pool seems to indicate that the Phone has actually registered.
But I still get the Phone Not Registered message on the screen!
I did some Debugs and they also seem to indicate that the Phone has indeed registered:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
So frankly, I have no idea why the Phone keeps showing the Phone Not Registered message.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#
VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured. That's normal and is just cosmetic. That should not be causing your registration issues.
Similar Messages
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Cisco SIP Phone 9971 won't register on CME 8.6 or 8.5 Please HELP
Please help me , I have problem with registering Cisco SIP phone 9971 with CME 8.6 on ISR 2901.
I configured CME for SIP clients, then I add configuration for 9971 phone and create profiles. Phone downloaded SEP...xml file from CME,after that phone look for g4-tones.xml and gd-sip.jar files, I added them to CME after that phone downloaded them and reboot. Now phone is stuck in some kind of loop and does not register on CME.
On phone log I can see repeting next few messeges.
12:01:58a No DNS Server IP
12:01:59a Updating Trust list
12:01:59a No Trust List instaled
12:01:59a SEP04C5AB03B0D.cnf.xml (TFTP) // at this time phone download SEP...xml file from CME
12:02:00a VPN Error: VPN is not Configured
on CME if issue DEBUG TFTP EVENTS i receive next few lines
*Aug 18 18:20:19.891: TFTP: Looking for CTLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:19.987: TFTP: Looking for ITLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:20.083: TFTP: Looking for ITLFile.tlv
*Aug 18 18:20:20.347: TFTP: Looking for SEP04C5A4B03B0D.cnf.xml
*Aug 18 18:20:20.351: TFTP: Opened flash:/SEP04C5A4B03B0D.cnf.xml, fd 14, size 4585 for process 141
*Aug 18 18:20:20.363: TFTP: Finished flash:/SEP04C5A4B03B0D.cnf.xml, time 00:00:00 for process 141
here you can see verison info of CME
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 24-Mar-11 15:31 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
ELTOSAN_ROUTER uptime is 1 hour, 50 minutes
System returned to ROM by reload at 16:29:20 UTC Thu Aug 18 2011
System image file is "flash:/c2900-universalk9-mz.SPA.151-4.M.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command
Cisco CISCO2901/K9 (revision 1.0) with 471040K/53248K bytes of memory.
Processor board ID FGL1508252Y
3 Gigabit Ethernet interfaces
2 terminal lines
1 Virtual Private Network (VPN) Module
4 Voice FXO interfaces
4 Voice FXS interfaces
1 Internal Services Module (ISM) with Services Ready Engine (SRE)
Survivable Remote Site Voicemail (SRSV) on Cisco Unity Express (CUE) 8.5.1 in slot/sub-slot 0/0
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
254464K bytes of ATA System CompactFlash 0 (Read/Write)
License Info:
License UDI:
Device# PID SN
*0 CISCO2901/K9 xxxxxxxxxxxxx
Technology Package License Information for Module:'c2900'
Technology Technology-package Technology-package
Current Type Next reboot
ipbase ipbasek9 Permanent ipbasek9
security securityk9 Permanent securityk9
uc uck9 Permanent uck9
data None None None
Configuration register is 0x2102
this is RUNNING CONFIGURATION
! Last configuration change at 16:10:12 UTC Thu Aug 18 2011
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname ELTOSAN_ROUTER
boot-start-marker
boot system flash:/c2900-universalk9-mz.SPA.151-4.M.bin
boot-end-marker
no aaa new-model
no ipv6 cef
ip source-route
no ip routing
no ip cef
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.5.1 192.168.5.10
ip dhcp excluded-address 192.168.5.200 192.168.5.255
ip dhcp pool phone
network 192.168.5.0 255.255.255.0
default-router 192.168.5.251
option 150 ip 192.168.5.251
ip dhcp pool data
relay source 192.168.2.0 255.255.255.0
relay destination 192.168.2.201
multilink bundle-name authenticated
crypto pki token default removal timeout 0
voice-card 0
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
fax protocol pass-through g711alaw
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 192.168.5.251 port 5060
max-dn 6
max-pool 6
load 9971 sip9971.9-1-1SR1.loads
authenticate register
tftp-path flash:
create profile sync 0005135312289902
voice register dn 1
number 207
allow watch
name GossaVM
label 207
voice register dn 3
number 101
name Dejan
label 101
mwi
voice register pool 1
id mac 000C.29C5.0011
number 1 dn 1
dtmf-relay sip-notify
username testvm password testera
codec g711alaw
voice register pool 3
id mac 04C5.A4B0.3B0D
type 9971
number 3 dn 3
presence call-list
dtmf-relay rtp-nte
username dejan password 1234
codec g711alaw
no vad
license udi pid CISCO2901/K9 sn xxxxxxxxxxxx
hw-module ism 0
hw-module pvdm 0/0
redundancy
interface GigabitEthernet0/0
description INTERFACE INTERNAL
no ip address
no ip route-cache
duplex auto
speed auto
no mop enabled
interface GigabitEthernet0/0.2
description LAN DATA
encapsulation dot1Q 2
ip address 192.168.2.251 255.255.255.0
no ip route-cache
interface GigabitEthernet0/0.5
description LAN VOICE
encapsulation dot1Q 5
ip address 192.168.5.251 255.255.255.0
no ip route-cache
interface ISM0/0
no ip address
no ip route-cache
shutdown
!Application: SRSV-CUE Running on ISM
interface GigabitEthernet0/1
no ip address
no ip route-cache
shutdown
duplex auto
speed auto
interface ISM0/1
description Internal switch interface connected to Internal Service Module
shutdown
interface Vlan1
no ip address
no ip route-cache
shutdown
ip forward-protocol nd
no ip http server
no ip http secure-server
snmp-server community public RO
tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
tftp-server flash:sip9971.9-1-1SR1.loads alias sip9971.9-1-1SR1.loads
tftp-server flash:United_States/g4-tones.xml
tftp-server flash:English_United_States/gd-sip.jar
control-plane
voice-port 0/0/0
voice-port 0/0/1
voice-port 0/0/2
voice-port 0/0/3
voice-port 0/1/0
voice-port 0/1/1
voice-port 0/1/2
voice-port 0/1/3
mgcp profile default
gatekeeper
shutdown
line con 0
line aux 0
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
password jebiga
login
transport input all
end
I did not have any kind of problem with X-LITE to register to CME. also try with few SCCP phones 7940 and I did not any kind of problem .
this is content of SEP....xml file for 9971
<device>
<deviceProtocol>SIP</deviceProtocol>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/YA</dateTemplate>
<timeZone>Pacific Standard/Daylight Time</timeZone>
<ntps>
<ntp priority="0">
<name>0.0.0.0</name>
<ntpMode>unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<sipPort>5060</sipPort>
</ports>
<processNodeName>192.168.5.251</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<sipProxies>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<localCfwdEnable>true</localCfwdEnable>
<callForwardURI>service-uri-cfwdall</callForwardURI>
<callPickupURI>service-uri-pickup</callPickupURI>
<callPickupGroupURI>service-uri-gpickup</callPickupGroupURI>
<callHoldRingback>2</callHoldRingback>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>2</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<remotePartyID>true</remotePartyID>
</sipStack>
<sipLines>
<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel></featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name></name>
<displayName></displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
<line button="2" lineIndex="2">
<featureID>9</featureID>
<featureLabel>101</featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name>101</name>
<displayName>Dejan Rakic</displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
</sipLines>
<enableVad>true</enableVad>
<preferredCodec>g711alaw</preferredCodec>
<dialTemplate></dialTemplate>
<kpml>1</kpml>
<phoneLabel></phoneLabel>
<stutterMsgWaiting>2</stutterMsgWaiting>
<disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
</sipProfile>
<commonProfile>
<phonePassword>1234</phonePassword>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>
<featurePolicyFile>featurePolicyDefault.xml</featurePolicyFile>
<loadInformation>sip9971.9-1-1SR1.loads</loadInformation>
<vendorConfig>
</vendorConfig>
<commonConfig>
<videoCapability>0</videoCapability>
<ciscoCamera>0</ciscoCamera>
</commonConfig>
<sshUserId>dejan</sshUserId>
<sshPassword>1234</sshPassword>
<userId></userId>
<phoneServices>
<provisioning>2</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
<versionStamp>0131511014412102</versionStamp>
<userLocale>
<name>English_United_States</name>
<langCode>en</langCode>
</userLocale>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
</networkLocaleInfo>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<servicesURL>http://192.168.5.251:80/CMEserverForPhone/serviceurl</servicesURL>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>2</transportLayerProtocol>
</device>Hello,
I'm facing exactly the same problem, that is:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the postings to this Forum, but I have not been able to solve it.
In my case the commands voice register dn and voice register pool are OK.
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811# -
Cisco SIP Phone 9971 won't register on CME 8.6
Hello,
I'm facing a very strange problem:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the related-postings to this and other Forum, but I have not been able to solve it.
One of the "potential solutions" was to make sure that the Phone had a Line configured.
But I think that the commands voice register dn and voice register pool are properly configured (see config below)
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#Thank you for your reply.
I did some debugs and the results are very strange!
This is what I got:
Feb 24 18:01:12.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 400 Bad Request
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK08011844
From: ;tag=189c5db6bd09000260cf3daf-289a76d1
To: ;tag=52488-160A
Date: Mon, 24 Feb 2014 18:01:12 GMT
Call-ID: [email protected]
CSeq: 1000 REFER
Content-Length: 0
Contact:
Feb 24 18:01:12.291: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:172.25.140.1 SIP/2.0
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK1e9ad079
From: ;tag=189c5db6bd0900032df02e9c-25d79707
To:
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 01 Jan 1982 00:02:41 GMT
CSeq: 101 REGISTER
User-Agent: Cisco-CP9971/9.4.1
Contact: ;+sip.instance="
000000-0000-0000-0000-189c5db6bd09>";+u.sip!devicename.ccm.cisco.com="SEP189C5DB
6BD09";+u.sip!model.ccm.cisco.com="493";video
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-
cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-
cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.2,X-cisco-xsi-
8.0.1
Content-Length: 0
Reason: SIP;cause=200;text="cisco-alarm:22 Name=SEP189C5DB6BD09 ActiveLoad=sip99
71.9-4-1-9.loads InactiveLoad=sip9971.9-3-2SR1-1.loads Last=reset-reset"
Expires: 3600
Feb 24 18:01:12.395: voice_reg_get_reg_expires_timer: no voice register pool found
Feb 24 18:01:12.395: VOICE_REG_POOL: Register request for (1010) from (172.35.140.12)
Feb 24 18:01:12.395: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: key(1010) contact(172.35.140.12:5060) add to contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (1010) found in contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(1010) contact(172.35.140.12) added to contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) add to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) added to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
But right after these errors, I get the following:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
Feb 24 18:01:12.411: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:[email protected]
Feb 24 18:01:12.411: voice_reg_privacy_update_to_phone: delay sending privacy update during bulk registration
Feb 24 18:01:12.415: //1/7B0070C28003/SIP/Msg/ccsipDisplayMsg:
====================
And when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy 68600
after-hours-exempt FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
Registration requests : 4
Registration success : 4
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 18:11:43.551 UTC Mon Feb 24 2014
Last unregister request time :
Register success time : 18:11:43.551 UTC Mon Feb 24 2014
Unregister success time :
C2811#
So apparently the Phone is actually registered!
However, the Phone screens still shows this message: Phone Not Registered.
So frankly I don't understand what's going on!
I really hope somebody can help. Thanks! -
Phone continues to not register in CME
Hi again Cisco techs,
Me again. 7912 cisco phone fails to register in cme 3.3 via IOS 12.4(25d)(C2691-IPVOICEK9-M),
I reset the phone to factory reset. Then done
cme_router(config)#telephony-service
cme_router(config-telephony)#load 7912 CP7912060000SCCP050124A.sbin
Updating CNF files
CNF files update complete
cme_router(config-telephony)#reset all
ITS configuration has been changed, selecting sequence-all reset
Reset-All: no active phones
All DNs in DOWN state
Phones MAC address and extension number shows in CME 3.3
Can ping phone OK but not register as below command states
cme_router#sh ephone
ephone-1 Mac:0017.9570.8E67 TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
cme_router#
I know that persistance pays off but this is driving me crazy.
Can someone please adviseThanks Tagir for your reply.
Phone "does get the ip address. Of 192.168.2.1
cme_router#sh ip dhcp bin
Bindings from all pools not associated with VRF:
IP address Client-ID/ Lease expiration Type
Hardware address/
User name
192.168.2.4 0100.1795.708e.67 Oct 12 2014 01:52 AM Automatic
cme_router#
cme_router#sh logg
Syslog logging: enabled (11 messages dropped, 1 messages rate-limited,
0 flushes, 0 overruns, xml disabled, filtering disabled)
Console logging: level debugging, 44 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: disabled, xml disabled,
filtering disabled
Logging Exception size (4096 bytes)
Count and timestamp logging messages: disabled
Trap logging: level informational, 48 message lines logged
cme_router#
cme_router#sh ip dhc con
IP address Detection method Detection time VRF
192.168.2.1 Ping Feb 28 2002 03:29 AM
cme_router#
Incidentally..
cme_router#sh clock
01:51:51.319 AEST Sat Oct 11 2014
HTH. Thanks in advance :) -
ATA 186 (SIP coverted to SCCP) will not register to CM
I have a situation where SIP ATA's were ordered instead of SCCP. I downloaded and upgraded the ATA's with Version 3.2.3 software for SCCP. The ATA's pull ther configuration form the callmanager tftp server, but they will not register with callmanager. Anyone have any ideas that might help?
Thanksyou can browse to the ATA, in 3.2.3 just to the ip-address
http://ata-ip-address/
Also, can you see errors in the CCM traces where the ATA tries to register to?
Is your environment using DNS, or do you have ip-addresses for CallManager server config? -
My iMessage will not register that I have a phone number attached to the account on my mac. It only shows the email addresses. My iPhone and iPad work perfectly.
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
Cisco ip phone 9971 registration failed with CME 8.6 on WAN
Dear Sir
Subject: Cisco ip
phone 9971 registration failed
with CME 8.6 on WAN
I have a WAN simulation with one Cisco2811 router one Cisco1841 router (connected with fast Ethernet interface) plus one layer 2 switch.
I upgraded the 2811 IOS to 15.4M and installed CME8.6, when we tried to add 9971 sip phone If the traffic goes throw LAN (Same subnet- directly from switch to 2811) everything is fine and the SIP phone (9971) added with no problem but when I change the subnet and traffic goes throw WAN
( from 1841 routed to 2811 with default route) my phone didn't register.
It will be great if anybody could help!!
If you can solve my problem, I will be happy to compensate.Try binding SIP to an interface on which Phone can reach (Use "voice service voip" "sip" and then bind)
Udit -
Hi all,
I have an extremely strange issue on my rMBP which has not been solved yet despite over 2 hours on the phone with Apple support, and another hour after being put through to a Senior Advisor, and several online chats.
I have a Apple Certified Refurbished Late 2013 Retina Macbook Pro, which has a 2.3Ghz i7, 16GB of RAM, 500 Flash Storage and the NVIDIA discrete graphics. It was purchased in December 2014 on the Apple Store. It is running 10.10.2.
For some reason, my computer WILL NOT register with iCloud. Messages and Facetime both would not work, my iPhone 4S which is capable of text message forwarding would not recognise it and allow me to turn it on. Handoff, Continuity and Instant Hotspot - basically any of the features to do with iCloud or connecting to another device - do not work.
Originally I believed it was just an issue with Messages and Facetime so I reinstalled the OS back to 10.10.1, but that did not solve the problem. All my Messages contacts kept on coming back as 'not registered with iMessage' and I could not turn on SMS Relay either.
I contacted Apple on Wednesday night and ended up talking to several different people, the Senior Advisor was the most helpful - really tried to help me figure out what was wrong, and to fix it - wonderful help, really was. They used screen sharing and were quite confused. They figured out as well that Handoff, Instant Hotspot, and all those other features don't work either. At this point, they made me update to 10.10.2 to see if it was an issue with the update, but to no avail.
Eventually, the SA checked my iCloud account and saw that the computer hadn't even connected to iCloud, and wasn't even showing up as one of my devices, despite the fact that I had signed into iCloud on this computer.
The SA told me that he suspected it must have been something to do with hardware, but didn't know what it could be. He said the only time he had seen this before was on a refurbished laptop when the serial number hadn't been put back on, but my serial number was there, so he said it must have been something to do with Bluetooth or Wifi.
Wireless seems to work completely fine, but there is a strange thing with Bluetooth in which within System report says that the computer is not discoverable or connectable, despite the fact that in the Menu Bar it says it is on and discoverable. It becomes discoverable and connectable once you toggle the switch in System Preferences.
I was planning to book a Genius Bar Appointment as suggested by the SA, but something strange happened today - all of a sudden, some (not all of them) of my iMessages from earlier today came through. Still no working Handoff or Facetime or Continuity, but now I am starting to wonder what is really wrong.
Despite the fact they said it was hardware (especially Bluetooth), what could explain why it (seldom) or will not register with iCloud? Can anybody shed some light on the situation and whether a Genius Bar appointment could help fix it?
Cheers and thanks in advance.Needed to add some clarification here:
iCloud shows me as signed in, but Calendars are NOT checked
Internet Accounts shows Calendars as syncing -
Forced Authorization Code For Cisco SIP Phone 3905
Hi Team,
Can i configure Cisco SIP Phone 3905 to use Forced Authorization Code ? I am using Call Manager 9.X.
Regards,
Praful SartapeHi Praful,
Yes you right for CME but for CUCM some sip phones supports FAC , as far as 3905 is concerned it supports FAC .
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/3905/8_6/english/admin_guide/IP05_BK_CDEEDD7F_00_admin-guide-3905_chapter_0101.html#IP05_RF_A5029279_00
I didnt find link for CUCM 9.x but that above link will help.
And also check this thread- https://supportforums.cisco.com/thread/2125452
Rate all the helpful post.
Thanks
Manish -
I have CUCM (9.1.2) and Sip phone 9971.
When user hangup phone, and try to dial phone number to PSTN, he waiting about 15 seconds before sip phone make a call. I would to make this time about 1 or 2 seconds. If he call to Polycom server, he does not waiting any time.
I changed any timer - no effects.
I apply "Sip dial rules" nothing changed.
Can anybody tell me how i can fix it?Is only one user impacted. Normally delays in the dialing are due to below:
1) Overlap in dial plan or
2) Interdigit timeout T302 (default is 15 sec) that comes into play specially if you are hitting a variable route pattern
So either you can check your dial plan and have specific route patterns or you can change the inter digit time out to something less 5 secs maybe according to your issue. (3 secs is the minimum value you can configure)
To change inter digit timeout T302 go to - Service Parameters, Call Manager service and search T302. Change it to the required value (its in msecs)
-Terry
Please rate all helpful posts -
Why cant I add contacts on the iphone4? the mail contacts calendars button unders settings, the contacts button, the add a contacts button under message and the phone button will not work to add a contact.
Have you attempted a restore?
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This is a long description of a series of problems with my new Palm Pre. You may wish to search the text to find your specific issue(s). There is no solution in my post. Look for possible answers in the responses to come.
I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone worked great. Last night I plugged in the phone and updated the OS. After completion, I selected "Done" and went to bed.
- First Series of Issues: "Phone Offline", will not charge battery -
In upper lefthand corner of the phone there is the message "phone offline". Although the phone has been charging all night it reads "26% battery". I called the general Sprint tech support number and we tried the following things:
1) Restart phone (press and hold power button, then select "turn off". after power down, press and hold power button to power on.)
2) Reset the phone (several different ways - call tech support so that you do this correctly)
The individual at Sprint then sent me to another tech support person, presumably 2nd tier.
- Second Series of Issues: Error message "an error has occured that cannot be resolved" -
Sprint tech support person #2 also had me restart and reset the phone in a number of ways. In her words "we've tried every palm pre trick I know" and each time the phone was unresponsive. Often we received the error message "phone is offline". We did a full erase and after that the phone would no longer restart. At this point the error message came up saying "an error has occured that cannot be resolved" which referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky background with a semitransparent box over it with white text.
Sprint tech support person #2 then connected me with Palm support and the dance continued. Again we tried a whole bunch of resetting and restarting and erasing options. Palm support instructed me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. While that was happening he had me hold the "volume up" button and plug the phone into the charger. This caused a USB symbol to appear on the phone. When the file was complete I received an error message that the file couldn't run. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He then transferred me to another Palm support person who works with Mac users.
Palms tech support person #2 then informed me that I should have selected the "mac" download option on www.palm.com/rom. I verbally walked her through the whole series of webpages, telling her that it says that you need Windows (version whatever) or Mac (version whatever) but that at no time was there an option to download a different WebOS Doctor for different operating systems. After some more discussion she told me she would have to have someone call me back tomorrow.
- Third Series of Issues: phone stuck on USB symbol -
So at the moment the phone is completely useless. Not fantastic. I booted up the mac in Windows 7 and downloaded WebOS Doc and received the same error. I also ran Windows Vista virtually and received the same error. Later this afternoon I'm heading into work to try the same thing on Windows XP.
In the meantime, I got onto this forum and located a thread that provided a direct link to the necessary file:
palm.cdnetworks.net/staging/rom/webosdoctorp100ewwsprint.jar
After downloading that file, which I realized could totally be a virus, I was able to get WebOS Doc working on my computer. It required that I recharge the phone completely before beginning and now it's on the screen that says "Don't disconnect your phone" and the file is at 3% complete. Only... it's been at 3% complete for almost 30 minutes.
I am hoping that Palm will follow up with me tomorrow, but I'm leaving at 7am on a business trip and would love to have the thing working. Any suggestions are welcome, even if you can just tell me how to get the think disconnected safely before my flight tomorrow. I don't fancy getting through security with my phone wired to my laptop.
Thanks.
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide -
Hi, when I connect my iPod to my computer it will register but it will not register in iTunes! Any help? Thanks.
Here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows -
Badge on phone icon will not clear
Since upgrading my iPhone 4 to iOS 5 the badge on my Phone Icon will not clear, it shows up with no number in it and shows on the home screen icon as well as on the voicemail tab inside the phone app. I have tried a reset, turning the badge settings on and off again, quitting the phone app and NOTHING works.
Hi there Sean.
Yes this is a problem with the Sim.
I've only ever seen this from orange with regards to this particular model of handset.
If you take your phone to you rnearest orange shop and ask them to supply you with a new sim card then im pretty sure that will solve your problem.
The staff will probably tell you otherwise and ask you to take it to a CNSP but be firm.
My posts are my opinion and in no way the direct views of Nokia.
If my posts are helpful, please give me some KUDOS using the green star on the left. -
HT4623 Why my phone number is not registered with iMessage?
Hi Mark, I have 2 iphone but about Why my phone number is not registered with iMessage? I try on/off my iphone but i didn't sucessfull
Turn imsg off/on.
If that doesn't work, I would than backup your data (considering the troubleshooting steps already listed) and "Erase all content and settings" on the device and setup as a new iphone and test imsg out in factory default. Try to activate your phone in factory default. If it shows your number / activates, there may be something in your current settings preventing imsg from operating / activating. If it does not activate, get in touch with carrier.
http://support.apple.com/kb/HT4137 <--- Follow this
Restore from backup after troubleshooting this.
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