Cisco Solution for FXO Disconnect Problem

I have Panasonic PBX-->FXO-->1751V------WAN-----1751V-->FXO--Panasonic PBX. I am facing a serious problem with FXO on both ends becoming busy after some few initial calls.
What is the exact Cisco solution for this FXO disconnect problem? I have read and applied some Netpro tips for similar case but none could help.
Can we have Cisco expert explain this??

Hello, I think this url may be helpful:
http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml
Regards.

Similar Messages

  • FXO Disconnect Problem

    Hello,
    I just would like to ask some ideas on FXO disconnect problem having a setup of FXO to FXO termination on both sites. I am using a VIC-2FXO-M2 on both Cisco 1760-V Router and these fxo ports are terminated to the PABX local.The voice port will disconnect 30minutes (approximately) after the call is terminated or it remainded off-hook although the call is already done.
    We tried some fine tunings like enabling "battery-reversal" command, setting the timeout call disconnect to 5sec, timeout wait-release to 5sec. But the problem is still the same.
    What is really the ideal fxo disconnect solution that we can do to lessen the 30minutes delay from off-hook to on-hook.
    Looking forward for your great ideas.
    Thank you.
    Vivira Alastra

    Dear Vivira,
    The disconnection issue of FXO ports can really produce some gray hairs...
    I have worked integrated to some cheap Panasonic PBX's in Nigeria where documentation is really scarce.
    The solution that worked - but don't ask me how - was to try different combinations of CPTone on the Voice Ports. That did the job in our case.
    You can also try the tedious job of measuring the disconnect tones ans analyse it e.g. in CoolEdit and then set up a Voice Class where you define the tones.
    But try the CPTone settings first.
    Good luck.
    Peter

  • FXO to FXO disconnect problem - Part1

    Hi,
    I have 2 sites connected through an hdlc leased line. Each site has router 1750 with one VIC - 2FXO.
    Once a call is placed both FXO are stuck in the off hook state. So there is no way to make another call unless I shut down and turn on the ViC again.
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    2) Is this problem from the analog PBX side ?
    3) How to solve this problem?
    Thanks

    Hi,
    you can use FXS cards......you don't have any problem......
    Problem is in disconnect reason....FXO card no detect disconnect tone from PBX....
    Czech firm 2N sell special "disconnect module" fot these card......
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  • Cisco FXO Disconnect Problem

    we have 2801 router that connected with 2 anloga lines (FXO Card), but now we have a problem with disconnect problem, the phone still connected after the PSTN Caller Disconnect, and our policy tell that the agents shouldn't end the call, so we want when the PSTN caller end the call we need the phone to return to idle state.
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    http://ciscoflair.blogspot.com/2009/05/cisco-fxo-disconnect-issue.html
    the configuration of the custom disconnect tone
    voice class dualtone-detect-params 1
    cadence-variation 3
    voice class custom-cptone Custom1
    dualtone disconnect
      frequency 420
      cadence 245 255 245 255 245 255
    and the below you can find the configuration of the voice port, and you can find the debug vpm port 0/3/0, debug vpm signal, for a call that disconnected immediately, and for a call the take long time to disconnected.
    this is the configuration of the voice port:
    voice-port 0/3/0
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone Custom1
    supervisory dualtone-detect-params 1
    no battery-reversal
    cptone NL
    timeouts call-disconnect 5
    timeouts wait-release 5
    timing hookflash-out 50
    timing guard-out 300
    caller-id enable
    caller-id alerting line-reversal
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    Jan 25 11:48:32.262: [0/3/0] htsp_dsm_feature_notify_cb  returns 2 id=DSM_FEATURE_SM_CALLERID_RX
    Jan 25 11:48:32.262: htsp_process_event: [0/3/0, FXOLS_ONHOOK, E_HTSP_CALLERID_RX_DONE]
    Jan 25 11:48:32.262: [0/3/0] htsp_stop_caller_id_rx. message length 11
    Jan 25 11:48:32.262: [0/3/0] htsp_dsm_close_done
    Jan 25 11:48:34.026: htsp_process_event: [0/3/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
    Jan 25 11:48:34.026: htsp_timer - 125 msec
    Jan 25 11:48:34.154: htsp_process_event: [0/3/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
    Jan 25 11:48:34.154: htsp_timer - 10000 msec
    Jan 25 11:48:35.305: htsp_process_event: [0/3/0, FXOLS_RINGING, E_DSP_SIG_0100]
    Jan 25 11:48:35.305: fxols_ringing_not
    Jan 25 11:48:35.305: htsp_timer_stop
    Jan 25 11:48:35.305: htsp_timer_stop3 htsp_setup_ind
    Jan 25 11:48:35.305: [0/3/0] get_fxo_caller_id:Caller ID received. Message type=129 length=11 checksum=00
    Jan 25 11:48:35.309: [0/3/0] Caller ID String 44 30 36 35 36 37 39 31 34 31
    Jan 25 11:48:35.309: [0/3/0] get_fxo_caller_id calling num=065679141 calling name= calling time=01/25 13:48
    Jan 25 11:48:35.313: htsp_process_event: [0/3/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
    Jan 25 11:48:35.313: fxols_wait_setup_ack:
    Jan 25 11:48:35.313: [0/3/0] set signal state = 0xC timestamp = 0fxols_check_auto_call
    Jan 25 11:48:35.321: htsp_process_event: [0/3/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_proc
    Jan 25 11:48:35.321: htsp_timer - 120000 msechtsp_alert_notify
    Jan 25 11:48:35.389: htsp_process_event: [0/3/0, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alerthtsp_call_service_msghtsp_call_service_msg not EFXS (2)
    Jan 25 11:48:35.509: htsp_call_bridged invokedhtsp_call_service_msghtsp_call_service_msg not EFXS (2)
    Jan 25 11:48:35.513: htsp_process_event: [0/3/0, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
    Jan 25 11:48:35.513: htsp_timer_stop
    Jan 25 11:48:35.521: htsp_process_event: [0/3/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
    Jan 25 11:48:35.585: htsp_process_event: [0/3/0, FXOLS_CONNECT, E_DSP_SIG_0110]fxols_rvs_battery
    Jan 25 11:48:35.585: htsp_timer_stop2
    sh voice po su
                                               IN       OUT
    PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
    =============== == ============ ===== ==== ======== ======== ==
    0/3/0           --  fxo-ls      up    up   idle     off-hook y
    0/3/1           --  fxo-ls      up    dorm idle     on-hook  y
    50/0/1          1      efxs     up    up   on-hook  idle     y
    50/0/1          2      efxs     up    up   on-hook  idle     y
    PWR FAILOVER PORT        PSTN FAILOVER PORT
    =================        ==================
    Jan 25 11:48:43.857: htsp_process_event: [0/3/0, FXOLS_CONNECT, E_DSP_SUP_DISCONNECT]fxols_conn_sup_disc
    Jan 25 11:48:43.857: htsp_timer2 - 5000 msec
    Madaba_Maint#
    Jan 25 11:48:48.856: htsp_process_event: [0/3/0, FXOLS_CONNECT, E_HTSP_EVENT_TIMER2]fxols_disc_confirm
    Jan 25 11:48:48.856: htsp_timer_stop
    Jan 25 11:48:48.856: htsp_timer_stop2
    Jan 25 11:48:48.856: htsp_timer_stop3
    Jan 25 11:48:48.860: htsp_timer_stop3
    Jan 25 11:48:48.876: htsp_process_event: [0/3/0, FXOLS_REMOTE_RELEASE, E_HTSP_RELEASE_REQ]fxols_offhook_release
    Jan 25 11:48:48.876: htsp_timer_stop
    Jan 25 11:48:48.876: htsp_timer_stop2
    Jan 25 11:48:48.876: htsp_timer_stop3
    Jan 25 11:48:48.876: [0/3/0] set signal state = 0x4 timestamp = 0
    Jan 25 11:48:48.876: htsp_timer - 300 msec
    Jan 25 11:48:49.148: htsp_process_event: [0/3/0, FXOLS_GUARD_OUT, E_DSP_SIG_0110]
    Jan 25 11:48:49.176: htsp_process_event: [0/3/0, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout
    Jan 25 11:48:49.176: fxols_dsp_prealloc_clid_wait. Line reversal alerting DSP preallocation done
    Jan 25 11:48:49.176: [0/3/0] htsp_start_caller_id_rx:ETSI_DTMF
    Jan 25 11:48:49.176: htsp_start_caller_id_rx create dsp_stream_manager
    Jan 25 11:48:49.176: htsp_process_event: [0/3/0, FXOLS_ONHOOK, E_DSP_SIG_0100]
    Jan 25 11:48:49.176: [0/3/0] htsp_dsm_create_success  returns 1
    Madaba_Maint#sh voice po su
                                               IN       OUT
    PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
    =============== == ============ ===== ==== ======== ======== ==
    0/3/0           --  fxo-ls      up    dorm idle     on-hook  y
    0/3/1           --  fxo-ls      up    dorm idle     on-hook  y
    50/0/1          1      efxs     up    up   on-hook  idle     y
    50/0/1          2      efxs     up    up   on-hook  idle     y
    this is a debug for a call that is take a long time to disconnected:
    Jan 25 11:49:42.267: [0/3/0] htsp_dsm_feature_notify_cb  returns 2 id=DSM_FEATURE_SM_CALLERID_RX
    Jan 25 11:49:42.267: htsp_process_event: [0/3/0, FXOLS_ONHOOK, E_HTSP_CALLERID_RX_DONE]
    Jan 25 11:49:42.267: [0/3/0] htsp_stop_caller_id_rx. message length 11
    Jan 25 11:49:42.271: [0/3/0] htsp_dsm_close_done
    Jan 25 11:49:43.999: htsp_process_event: [0/3/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
    Jan 25 11:49:43.999: htsp_timer - 125 msec
    Jan 25 11:49:44.127: htsp_process_event: [0/3/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
    Jan 25 11:49:44.127: htsp_timer - 10000 msec
    Jan 25 11:49:45.279: htsp_process_event: [0/3/0, FXOLS_RINGING, E_DSP_SIG_0100]
    Jan 25 11:49:45.279: fxols_ringing_not
    Jan 25 11:49:45.279: htsp_timer_stop
    Jan 25 11:49:45.279: htsp_timer_stop3 htsp_setup_ind
    Jan 25 11:49:45.279: [0/3/0] get_fxo_caller_id:Caller ID received. Message type=129 length=11 checksum=00
    Jan 25 11:49:45.279: [0/3/0] Caller ID String 44 30 36 35 36 37 39 31 34 31
    Jan 25 11:49:45.279: [0/3/0] get_fxo_caller_id calling num=065679141 calling name= calling time=01/25 13:49
    Jan 25 11:49:45.283: htsp_process_event: [0/3/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
    Jan 25 11:49:45.283: fxols_wait_setup_ack:
    Jan 25 11:49:45.287: [0/3/0] set signal state = 0xC timestamp = 0fxols_check_auto_call
    Jan 25 11:49:45.291: htsp_process_event: [0/3/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_proc
    Jan 25 11:49:45.291: htsp_timer - 120000 msechtsp_alert_notify
    Jan 25 11:49:45.379: htsp_process_event: [0/3/0, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alerthtsp_call_service_msghtsp_call_service_msg not EFXS (2)
    Jan 25 11:49:45.495: htsp_call_bridged invokedhtsp_call_service_msghtsp_call_service_msg not EFXS (2)
    Jan 25 11:49:45.503: htsp_process_event: [0/3/0, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
    Jan 25 11:49:45.503: htsp_timer_stop
    Jan 25 11:49:45.507: htsp_process_event: [0/3/0, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
    Jan 25 11:49:45.559: htsp_process_event: [0/3/0, FXOLS_CONNECT, E_DSP_SIG_0110]fxols_rvs_battery
    Jan 25 11:49:45.559: htsp_timer_stop2
    sh voice po su
                                               IN       OUT
    PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
    =============== == ============ ===== ==== ======== ======== ==
    0/3/0           --  fxo-ls      up    up   idle     off-hook y
    0/3/1           --  fxo-ls      up    dorm idle     on-hook  y
    50/0/1          1      efxs     up    up   on-hook  idle     y
    50/0/1          2      efxs     up    up   on-hook  idle     y
    Jan 25 11:50:30.387: htsp_timer_stop3
    Jan 25 11:50:30.399: htsp_process_event: [0/3/0, FXOLS_CONNECT, E_HTSP_RELEASE_REQ]fxols_offhook_release
    Jan 25 11:50:30.399: htsp_timer_stop
    Jan 25 11:50:30.399: htsp_timer_stop2
    Jan 25 11:50:30.399: htsp_timer_stop3
    Jan 25 11:50:30.399: [0/3/0] set signal state = 0x4 timestamp = 0
    Jan 25 11:50:30.399: htsp_timer - 300 msec
    Jan 25 11:50:30.671: htsp_process_event: [0/3/0, FXOLS_GUARD_OUT, E_DSP_SIG_0110]
    Jan 25 11:50:30.699: htsp_process_event: [0/3/0, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout
    Jan 25 11:50:30.699: fxols_dsp_prealloc_clid_wait. Line reversal alerting DSP preallocation done
    Jan 25 11:50:30.699: [0/3/0] htsp_start_caller_id_rx:ETSI_DTMF
    Jan 25 11:50:30.699: htsp_start_caller_id_rx create dsp_stream_manager
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    Jan 25 11:50:30.699: [0/3/0] htsp_dsm_create_success  returns 1
    So what can we do? what is the wronge of my configuration?

    anyone can help?

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    phoneA : 101
    routerA : 1760
    routerB : 1760
    phoneB : 630
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