Cisco WFM training
Dear Networkers,
The course
“Deploying Workforce Management for Cisco Unified Workforce Optimization” is not available in the Cisco Certified Training Center anymore.
The training can be done only by Cisco. I can't find the schedule for this course for the year 2013 in the Cisco Site.
Can you please advice ?
Thanks
Hi,
Its a bit late - but just noticed your question. You can get the WFM training direct from the OEM Calabrio ( calabrio.com ) or from us, www.housley.com.au - if you're looking for a class in the southern hemisphere. I'm not 100% sure, but that's probably the only 2 places...Cisco took it off their Learning Partner course list last year.
Jon
Similar Messages
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Hi there,
I work for a small business as an I.T network engineer. We have recently started to supply to Cisco SG500 switches to our client's network, not to different from another switch supplier.
What I was looking to know if there are any specific training courses for Cisco switches or even more specifically the SG500 model. I have looked through the Cisco networking academy which doesn't really look to be applicable for the day to day functionality of the switch. Even if someone could point me in the right direction of the place to start looking - could be something on the CCNA program that could help or a third party training provider.
Many thanks,
Jonathan - PBLHi Jonathan,
The CCNA is a great resource for learning a broad set of entry-level knowledge for networking. This includes switching topics such as STP and VTP. If you would like even more knowledge of switching technologies, the CCNP Switch exam goes more in-depth with Layer 2 technologies and is a great resource for learning how to manage a switch in a business environment.
For information regarding the specific device, you can look through the following link:
http://www.cisco.com/c/en/us/support/switches/sf500-24-24-port-10-100-stackable-managed-switch/model.html
Ryan -
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Cisco hardware.For more info about this exam Latest Dumps PDF Exam Question visit Examcollectionvce.com -
Cisco PI 2.1 can't display monitoring interface utilization result
Hi Experts,
Our company have a Cisco PI 2.1 system, I want to monitoring some router's interface utilization.
I followed cisco prime training course to set up some config in cisco PI, but it's seemed to be not effective.
There's no result can be displayed in PI, I have no idea the root cause, can anyone help me with it?
The config detail please refer to attachment.
Thanks in advance,
/FrankIt's a VM.
I chose the Express-Plus profile even though I could technically have used the Express profile for what they're managing. I always try to err on the side of more resources when building a management system. Getting a customer to adapt their workflow to properly leverage a NMS is hard enough without it also being a drag to use due to system sluggishness.
We're also running it on a nice new shiny data center - UCS B240 series blade with fast storage on Netapp SAS disks and connected directly to the 7010 core (via the Fabric Interconnect of course). -
Wireless Training/Certification
I am interested in training courses for wireless certifications and would like to throw my question out there. I understand there is certification for CWNA non-vendor specific certication, Cisco certifications for wireless, and AirMagnet courses which I assume are more inclined to teach towards their product.
What is everyones opinion on these 3 different teaching methods, is one better over the other?
My goal is to be savvy in the Cisco world with the WISM, WLC, and WCS. I also need to learn how to operate AirMagnet's complex survey tool and SpecAnalyzer, and I dont want to limit myself to just Cisco which is why the CWNA interests me...
Any thoughts?Well, on the positive side, none of them are exclusive; you can learn them all, and knowing one will likely assist you in understanding the other two.
IMO, assuming you're starting basically from scratch, you should start with the CWNA, then Cisco, then the Airmagnet course, if you feel you need it at the time.
My rational is this: The Planet3 books and course materials are excellent (they also have Professional and Security ... CWAP and CWSP which includes education for using wireless 'sniffers').
If you begin there, you will learn the fundememtal and foundational concepts, and have some good references.
Following that with Cisco wireless training will permit you to build on the foundational concepts ans show you how Cisco adapted / adopted the concepts to implement their product, and the scope of applications appropriate for their product offering.
By the time you've completed the above courses, you should have a pretty solid understanding of the technologies, protocols, and nuts& bolts ...
At that point, you may find the CWSP and / or CWNP training more useful, they show you many of the various tools and software used for wireless diagnostics and security management and in-depth understanding of the protocols.
The Airmagnet training is probably useful (I haven't seen it, got it, or read about it), depending on the content: Does it cover interpretation, or just a "how to use" and description of features?
My point is that until you understand the underlying protocols and technologies, a tool that requires interpretation of the results will do you no good. Even if the device has "expert software" to assist with the interpretation, it doesn't cover everything, and you'd have no basis to understand if the presented interpretation by the expert software seems "reasonable."
Good Luck
Scott -
Our HR department wants to conduct live training. It would be a single presenter, with live video of the host (at a podium), and a shared PowerPoint (that the host can control). Approximately 75 participants, who would need to be able to submit questions, but they do not need video or audio broadcast from their end.
Which would be the best Cisco UC application for this? I'm thinking either Cisco WebEx Meetings Server or Cisco Show and Share.Thank you both.
It appears Cisco WebEx Training is only offerred in the cloud flavor? We were considering Cisco WebEx Meeting Server, as part of our CUWL Pro licensing. Looks like that would be an additional cost?
Perhaps regular WebEx would meet most of our needs. -
What is the best cisco ip phone for call manager and ipcc practicals
Hi i have recently started my training on Cisco Call Manger and CCIE voice from a leading cisco voice training institute (http://networkerszone.com/), and am working on 7900 series phones, is there any other phone that i should use or this is fine.
Naval,
7900 phones are good enough for both CUCM & UCCE. UCCE however doesnt support all models of 7900 series, please refer UCCE Compatibility Matrix for supported phone models.
You may also use CIPC as agent phone.
GP.
Pls rate the post if it helps !! -
Macbook Pro randomly freezes time to time
My Macbook Pro, end '11, randomly freezes from time to time. Especially when I'm on iTunes/Spotify/VLC/Skype. I ran the Etrecheck program and got this output. Could someone tell me how to fix this? It isn't exactly really ****** but it does get frustrating to have to wait 5-30 seconds.
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 5 days 22:30:37
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (177.76 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
User Login Items:
iTunesHelper
Guidance
Canon IJ Network Scanner Selector EX
SpeechSynthesisServer
Google Drive
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 2.4.0.11 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 45 Outdated! Update
Safari Extensions:
Facebook Photo Zoom: Version: 1.1206.11.1
Duplicate Tab Button: Version: 2.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
Google Earth Web Plug-in: Version: 7.0 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Users/[redacted]/Library/Application Support/WebEx Folder/1225
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Training Center: Version: 1203.27.2732.7 - SDK 10.5 3rd-Party support link
asannotation2: Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
Hands-On Lab: Version: 7.4.29.0 - SDK 10.5 3rd-Party support link
Wondershare Helper Compact: Version: 2.2.3.1 - SDK 10.5 3rd-Party support link
/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 299.41 GB
Destinations:
N [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 3
Oldest backup: 2014-02-15 21:41:51 +0000
Last backup: 2014-03-03 10:14:38 +0000
Size of backup disk: Too small
Backup size 465.44 GB < (Disk used 299.41 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% iTunes
10% mds_stores
6% coreaudiod
5% WindowServer
2% hidd
Top Processes by Memory:
262 MB Finder
238 MB Google Chrome
172 MB com.apple.IconServicesAgent
156 MB iTunes
147 MB softwareupdated
Virtual Memory Information:
2.32 GB Free RAM
3.06 GB Active RAM
1.20 GB Inactive RAM
1.41 GB Wired RAM
29.71 GB Page-ins
0 B Page-outsNurul N,
you can find out what resetting the SMC would do by following the link and reading what’s there.
Which tech guy did that? Did it come from the factory with 8 GB of RAM installed, or was it upgraded to have 8 GB of RAM after you purchased it? If the latter was the case, then the possibility exists that the freezing up is due to a fault in the currently installed RAM. -
I have been using Cisco certification training materials for
months now and have had no problems. Except today.
The front index.html page, which links to swf content,
stopped redirecting me to individual chapters.
Normally, I get a front page, containing flash animation, and
a drop down list of chapters. On picking a chapter, a new,
full-screen browser window opens up. Now, I get the front page,
with its flash animation, but when I pick a chapter, nothing
happens. (The big window does not open up.)
I am using Firefox 2.0.0.13 on an intel-based macbook pro.
I have flash player MAC 9,0,124,0 installed (it was ,115 but
I installed the new version in the hopes that it would fix the
problem - to no avail).
Nothing in my machine or setup has changed.
The Error Console of firefox reports:
Error: Warning: unrecognized command line flag
-psn_0_14942209
Source File:
file:///Applications/Firefox.app/Contents/MacOS/components/nsBrowserContentHandler.js
Line: 706
This seems to be a javascript problem ? But javascript does
not give errors on other pages. I think it may be a problem of
interaction between javascript and flash.
NOTHING has changed on my laptop since I last used the Cisco
training materials on 10 April. This is very baffling to me!
My hunch is that some software was updated on my machine -
probably flash software - and this has impacted the application.
I have tried the following:
- tried running the material on Safari, but had exactly the
same behaviour as above. However, I never tried running the
material on Safari, so I cannot say that it worked before.
- tried running the material on a Windows Parallels emulator
on the mac, and had exactly the same behaviour as above. Again, it
had never worked on that platform/environment.
- i installed a debug version of the flash player - there
were no odd messages in the log at all.
- i uninstalled flash and then reinstalled an older version -
same behaviour.
- i noticed that the Error console lists a lot of warning
messages to do with Javascript.
- i ran the materials off the official Cisco server, not from
a local copy as detailed above. i had no problems (a big window
opened up).
HELP!These files are 404 not found on server. Did you upload them?
<script type="text/javascript" src="js/popup.js"></script>
<link rel="stylesheet" href="css/popup.css">
Nancy O. -
After upgrade from Lion to Mavericks Osx I noticed that when I have a directory shared for network purposes, usually when I want to open this shared directory I will see the little Mac wheel. It is very annoying to wait 10 sec. to proceed with opening the shared directory. Every following subdirectory I see this strange behaviour.
I have a new Imac (2013) 21 Inch.
Already started DHT for hardwarecheck: no problems!
This following weblink does not work for me:
http://osxdaily.com/2013/11/13/fix-finder-slow-high-cpu-use-mac-os-x/
Who else has the same " Finder-problems" as explained here?MadMacs0 here is my EtreCheck report, please help.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 2:24:37
Disk Information:
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (433.58 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
Launch Agents:
[System] com.canon.MFManager.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.rosettastone.rosettastonedaemon.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
User Login Items:
iTunesHelper
Kodak EasyShare Wireless Listener
HP Scheduler
HP Product Research
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
FlashPlayer-10.6: Version: 13.0.0.80 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 13.0.0.80 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 9.5.5 3rd-Party support link
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 6.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 07076003 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1225
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Training Center: Version: 10.19.31.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 61.16 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 9
Oldest backup: 2012-04-10 17:17:09 +0000
Last backup: 2013-08-12 03:22:15 +0000
Size of backup disk: Adequate
Backup size 465.44 GB > (Disk used 61.16 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
2% firefox
2% EtreCheck
0% coreservicesd
0% configd
Top Processes by Memory:
418 MB firefox
156 MB mds_stores
115 MB com.apple.IconServicesAgent
94 MB Finder
49 MB WindowServer
Virtual Memory Information:
1.51 GB Free RAM
1.49 GB Active RAM
366 MB Inactive RAM
653 MB Wired RAM
266 MB Page-ins
0 B Page-outs -
Multi-Geography Load-Balancing on ASA
Hi all,
I have two buildings in two diferent locations each one with a Cisco ASA5520 to provide VPN access. I want to configure load-balancing between them but I can´t have both outside interfaces in the same subnet. Reading the document: http://www.cisco.com/en/US/products/ps6120/products_configuration_example09186a00805fda25.shtml, it is stated that "All devices in the virtual cluster must be on the same outside and inside IP subnets" but then, I have some slides from a Cisco Networkers training (26-29 Jan 2009) titled "Deploying Remote Access with SSL VPNs" written by Nadhem J. AlFardan where it sais that it is posible to configure two ASA one in London and one in New York in a cluster to provide load balancing between them.
Does anyone have configured load-balancing between two ASA not sharing the same outside and inside subnetworks? Is there any documentation addressing this issue?
ThanksGood Question ... I have the same issue ... Can someone please help us? I also looked into Load Balancing utilizing the ASA cluster but unfortunatly realized that "All devices in the virtual cluster must be on the same outside and inside IP subnets" and now I have to come up with another solution ...
-
ISE license - base/advanced
Hello,
I have a small ISE deployment, wireless only, and purchased a 250 user license. When I applied the license file, I noticed that under Administration -> Licensing, the information looks like this...
Base Advanced
90/100 0/250
What will happen once we hit 101 concurrent wireless users? Will user 101 be denied, or will ISE start to apply Advanced licenses?Cisco Identity Services Engine (ISE) Ordering Steps
Estimate the number of concurrent endpoints in the network.
Estimate the number of appliances (physical or virtual) needed to support the number of concurrent endpoints in the network.
Please consult a network professional that has been Cisco ISE-trained and certified to design and estimate the number of ISE appliances needed.
Select the appropriate type of appliance suitable for your deployment. (Reference the appliance selection.)
Select the appropriate level of support needed for the appliances in your deployment. (Reference the appliance support selection.)
Select the appropriate type of license suitable for your deployment. (Reference the license selection.)
Select the appropriate level of services available from Cisco Advanced Services or a Certified Partner for design, deployment, and sustaining services of the ISE deployment.
Please check the below link which can helpful in making decision about licensing:
http://www.cisco.com/en/US/prod/collateral/vpndevc/ps5712/ps11637/ps11195/guide_c07-656177.html -
Hi,
I deploy first time CUCM BE6000. We got a new C220M3 with BE6000 onboard. I want to install Communications Manager and Unity Connection. I've read the licensing in version 10 is going with Prime License Manager and not longer ELM. But I dont find any OVA or other to install this at the ESXi-datastore. I try some CUCM-CUC OVa-Templates but nothing of it provides me with the install of ELM or PLM like in version 9. Any hints for this? Or is there another procedure?I installed the CUCM and found PLM at the webpage. So is installed together with CUCM. At a cisco partner training we got the recommendation to install ELM or PLM as an own machine? Is that not up to date at a BE6000?
-
WFO Virtualization and Co-res support?
Looking at the specs on the wiki…
If my customer has 2 C210 servers for all of his UC apps. Would it be supported to run the Base Server VM on C210 #1 and the recording server on C210 #2?
Virtualization Support for Cisco Unified Workforce Optimization (WFO) 8.5.2 in Unified CCX 8.5
Cisco WorkForce Management (WFM) and Compliance Recording (CR)/ Quality Manager (QM)/ Advanced Quality Managers (AQM) version 8.5.2 in Unified CCX 8.5 are certified to run on any Cisco UCS server with resources available to support this template. As such it can be co-resident on the UCS platform with any number of other virtual machines running any other applications.
Cisco WFO Services supported for virtualization include the following:
Cisco WFM 8.5.2 – Complete system on one virtual server
Cisco QM 8.5.2 Base Server – All QM services except recording
Cisco QM 8.5.2 Recording Server – Recording services for QM Network (BIB) or Server (SPAN) recording
http://docwiki.cisco.com/wiki/File:NotePencil.gif
Note:
No recording server is required for Desktop recording since recording is done by a service on each recorded user's PC therefore only the Base server is required.
Network(BIB) or Server (SPAN) recording must be on separate virtual or physical servers as the option for running these services co-resident on the Base server for a small number of these users is not supported on the UCS platform.
Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform.Hi,
Yes you have to install the Base server and recording server in different UCS platform.
http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX#Virtualization_Support_for_Cisco_Unified_Workforce_Optimization_.28WFO.29_8.5.2_in_Unified_CCX_8.5
========================
The following combination of VMs are supported for Cisco Unified Workforce Optimization (WFO) 8.5.1 in a co-residence deployment with Unified CCX 8.5 only:
Unified CCX and Compliance Recording (CR)/ Quality Manager (QM)/ Advanced Quality Managers (AQM)
Unified CCX and Cisco WorkForce Management (WFM)
QM and WFM
Unified CCX, QM, and WFM
Cisco WFO Services supported for virtualization include the following:
Cisco WFM 8.5.2 – Complete system on one virtual server
Cisco QM 8.5.2 Base Server – All QM services except recording
Cisco QM 8.5.2 Recording Server – Recording services for QM Network (BIB) or Server (SPAN) recording
Note:
No recording server is required for Desktop recording since recording is done by a service on each recorded user's PC therefore only the Base server is required.
Network(BIB) or Server (SPAN) recording must be on separate virtual or physical servers as the option for running these services co-resident on the Base server for a small number of these users is not supported on the UCS platform.
Virtualizing the Monitor server for Server (SPAN) recording is not supported on the UCS platform.
Hope it helps.
Anand -
Cisco UCS Director Foundation (UCSDF) 5.0 Training
Hello Community,
Can anyone help me where i can attend the following Training for (( Cisco UCS Director Foundation (UCSDF) 5.0 )) as i can not find a schedual in CISCO training locator .. It is highly important for me as i have an implementation soon and i need to get its knowledge .
Thanks & Best Regards ,
Mostafa ElgindyMostafa,
I think you'll have a little problem getting this running. There is huge interest in this topic but to be fair, Cisco has only just now (the past two weeks) released the 5.0 course materials to the instructors. So far as I know, me and two other instructors are the only instructors in Europe which are both certified to teach this class as well as actually have hands on experience with Director. In addition, we can't as instructors get our hands on the actual product outside of dCloud to actually update our knowledge for v5.0 because of the insanely stupid terms involved.
I have been asked three times so far to deliver this course. I've said no 3 times. I wouldn't even consider it without a few weeks to prepare, so I personally won't deliver it before March. There are some guys who like reading slides that will do it sooner, but you may have issues with getting questions answered.
Maybe you are looking for
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