Clean install on new 1TB hdd, Yosemite keeps freezing when copying data from an ext drive and also from a usb
Hi all,
I'm trying to figure out why my macbook keeps freezing when I try to drag my data across to it (even small files from a USB).
I've had to force restart over a dozen times today :/
I ran EtreCheck and there are a couple of issues (I've no idea what they mean).
If anybody could share some light into the report below I would be very grateful:
Problem description:
Macbook Pro mid 2010, Yosemite, blank new install on 1 TB hdd, keeps freezing when copying data from an ext drive and also from a usb
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 4:55 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 2061 - SN = W013358KQD3BA
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:7:25
Disk Information: ℹ️
ST1000LM024 HN-M101MBB disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (968.00 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Daemons: ℹ️
[failed] com.apple.spirecorder.plist
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
20% WindowServer
6% com.apple.WebKit.WebContent(7)
4% Safari
3% hidd
1% launchd
Top Processes by Memory: ℹ️
1.07 GB com.apple.WebKit.WebContent(7)
439 MB kernel_task
90 MB spindump
57 MB mdworker(5)
57 MB Safari
Virtual Memory Information: ℹ️
4.54 GB Free RAM
3.46 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 04:47:31 PM Self test - passed
May 2, 2015, 01:39:52 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-05-02-133952_[redact ed].cpu_resource.diag [Click for details]
May 2, 2015, 01:23:20 PM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-05-02-132320 _[redacted].crash
Regards
Hoz
Thanks - I had a 1TB hdd in my macbook for about 12 months but it started playing up a few days ago (I got the question mark folder on bootup) so I bought another 1TB hdd (same model) and started from scratch.
My macbook is an early 2010... now I'm wondering if Yosemite is a bit too much for it?
The ext hdd is my timemachine backup, so yes I have used it often and it has my TM backups - and the usb is a new usb which Ive used a few times.
The issue seems to be when Im transferring files from an ext drive to my mac. I can use it fine and browse (worked find for 45 mins) then I tried to bring my data across.. and it copied a few gig over before total freeze.
This has happened about a dozen times.
I keep running disk utility and checking the disk. I also just ran the apple diagnostics tool that came in the apps cd - the hardware apears to be fine.
I have a 250 gb partition for the OS and the rest is my second partition for data.
I'm now wondering if I should reformat the first partition, install leopard from the CD, then upgrade to mavericks and leave it at that.
Any thoughts would be awesome. Thank you for reading and replying!
Hoz
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Premiere Pro CC 2014 keeps freezing when loading projects from Premiere Pro CC
Hi everyone,
I'm reporting this issue in case someone else would have the same problem.
I just downloaded the 2014 version of Premiere Pro CC, and when I'm loading a project from Premiere Pro CC into CC2014 I have the software freezing and being unable to even play the loaded sequences. It seems that dynamic link is having trouble linking the CC and the CC2014 version of Premiere Pro.
Until now the only solution I found was to kill the process of the software and start it again, after 8 times I got my sequence loaded alright, then sometimes it is freezing again, killing process, starting software again, and so on. Does anyone has the same problem ?
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Cheers,
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I feel your pain, you are not alone. Here are my machine specs and my very frustrating situation, if anyone has any idea as to how I should move forward, I would really appreciate the input/advice...
iMac - 27" Late 2013
Processor 3.4 GHz Intel Core i5
Memory 12 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GTX 780M 4096 MB
Software OS X 10.9.4 (13E28)
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After doing some research, I found that some plugins could be the cause of some specific editing issues, mainly due to incorrect or inaccessible folders - who knows if its Dynamic Link, CC apps or 2014 apps. I concluded that my issue at the time was a plugin permissions issue on the Adobe "Preference" Folder, so I reset the permissions on the folder so that CC and 2014 apps would be able to access its contents without any problems. This was the wrong decision. For some reason, resetting this folders permissions also effected the main HDD, it's Kernel Text files and their respective permission. I could not boot my machine, just got the Apple and spinning wheel until I had to power down. I ended up on the phone with 3 different AppleCare reps who helped me at least be able to turn the machine back on and access my desktop/files, apps, etc. Outside of this, no one could offer anything other than "Uninstall the problematic application, reboot, reinstall, etc..." or "Backup your files and reimage the HDD." When I mentioned the recent CUDA driver update for my graphics card (NVIDIA GeForce GTX 780M 4096 MB now running CUDA Driver Version: 6.0.51), it was like they had never heard of graphics cards being used in their machines.
Resetting permissions on Adobe Preference Folder...
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Based on my perceived effects of the Preference folder, I needed to uninstall everything, run the Adobe CC Cleaner Tool, download/install just the 2014 releases and see if that resolved the issue. I'm not downloading CC apps, the 2014 releases should run fine on their own. I've yet to confirm this with Adobe, as what I've read has simply said to install the new release next to the CC apps, rather than on top of, as traditional update releases work. Anyway, one by one, I reinstalled the 14 apps that I use on a regular basis on a "clean" machine with no trace of previous Adobe apps.
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As I mentioned previously, and what I think is a major oversight by someone at Adobe, is that for some reason the permission changes to ONE Adobe folder also effected my entire system and Macintosh HD. Some Kernel Extension files went missing, which is never good and should not happen when resetting folder permissions, so I believe my issues are far greater than the faulty Adobe CC 2014 applications, and is the cause of many of my problems right now. If I can't get things sorted soon, I'm going to reimage my HDD and start from scratch. As much as I would like to avoid this, I really have no choice if I want to get back to work and not lose clients over inexplicable technology issues.
If I find a solution, I will repost, but I think Adobe has to make some serious fixes on this release before anything is resolved entirely. I pay them monthly and rely on their software and platform to work without issue, which is foolish - I know, but I've used CC since it was introduced and it has work well enough until now.
Is there anyone at Adobe that can offer some advice?? -
My mac keeps freezing when turned on from Sleep
Hello,
I bought in iMac last Summer. About a couple weeks in, I started having issues with my iMac freezing when I would turn it on from Sleep mode. This would not happen every time but instead, intermittently. It also will manifest itself in different ways: programs will freeze one at a time until all programs are frozen I just have spinning wheel, sometimes it will freeze and shut itself down, sometimes it will go to a grey screen, etc. This has made it an extremely hard issue to reproduce at the drop of a hat. The main reason this alarms is that I have a 4-year old Macbook that still works incredibly well, despite being slowerThroughout the past months, I have done just about everything I can think of (and was told to do by Apple support) to resolve this issue.
I have:
Reset the SMC and PRAM
Tried booting in Safe Mode
Deleted the EnergySaverPreference .plist file
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I feel like I am really beginning to run out of options. I feel like I can not trust this machine to do daily tasks or the large projects for which I bought it. I do not have AppleCare but obviously this feels like a pre-existing software or hardware issue and I'm still under warranty. Apple has implied that there would be no way for me to receive any money back and the likelihood of getting a device replacement is very low. I don't have a car so taking my iMac via taxi or lugging it around via public transportation is both very inconvenient and a bit pricey for me. Any advice, technical, for customer-relations, or otherwise?
Any help would be greatly appreciated.Here's what I got:
Anonymous UUID: F7046045-224A-33C4-D416-BA38288F06AA
Tue Mar 24 21:47:30 2015
*** Panic Report ***
panic(cpu 1 caller 0xffffff800c1c1694): "launchd died\nState at Last Exception:\n\n"@/SourceCache/xnu/xnu-2782.10.73/bsd/kern/kern_exit.c:361
Backtrace (CPU 1), Frame : Return Address
0xffffff8116843e50 : 0xffffff800bd2fe41
0xffffff8116843ed0 : 0xffffff800c1c1694
0xffffff8116843f40 : 0xffffff800c1c135c
0xffffff8116843f50 : 0xffffff800c24b386
0xffffff8116843fb0 : 0xffffff800be36e86
BSD process name corresponding to current thread: launchd
Mac OS version:
14C1514
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x000000000ba00000
Kernel text base: 0xffffff800bc00000
__HIB text base: 0xffffff800bb00000
System model name: iMac14,1 (Mac-031B6874CF7F642A)
System uptime in nanoseconds: 17919473593239
last loaded kext at 10628493338895: com.apple.iokit.SCSITaskUserClient 3.7.3 (addr 0xffffff7f8e359000, size 36864)
last unloaded kext at 10755631197884: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f8e330000, size 16384)
loaded kexts:
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleIntelHD5000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferAzul 10.0.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOSurface 97.0.1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0 -
I am trying to open a pages document however it tells me I need the new version to do so. I have installed the new version however it keeps saying I need the new version. I have noticed that I still have the old blue ink pot icon not the new orange pen.
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my itunes won't install the new itunes. I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.
Read this:
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Got the same problem – even after the upgrade to OSX 10.10.1. A restart usally helps. Even though the calls sometimes drop I got no crackling noise problem on iOS, though.
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I have installed the new OS X Yosemite on my macbook pro and now my FaceTime is causing problems. I can make and receive calls, the recipient can hear me, but I can't hear them. All I can hear is a crackling noise. The speakers work fine for everything else. Help, I need this functionality to speak to family.
Got the same problem – even after the upgrade to OSX 10.10.1. A restart usally helps. Even though the calls sometimes drop I got no crackling noise problem on iOS, though.
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The system I'm have is a Mac-mini that had SL on it and no SuperDrive. I have also call Apple Support and they have really have not been to much help over 1st did my up grade to Lion and Installed the Lion Server.... it lost my SSL that I paid for and kill almost on of my server setting, plus kill all my web servers (using apache vhosts), and not to say the LDAP will even let remote users login to your laptops.
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Other users may have to reinstall OS X altogether, but will find, or already know, that their SuperDrive (a CD/DVD reader and write combo drive) is not functioning properly and it will not be able to read the Install disc.
Although this might happen to Mac OS X Leopard users due to faultyhardware, the vast majority of problematic SuperDrives will be encountered inside Snow Leopard running Macs.
This is due to the updated SuperDrive firmware included in either the Install disc or the software updates one has to install to reach the latest version of OS X, namely 10.6.6.
This can be fixed by flashing the SuperDrive’s stock firmware using free command line tools that one can find for free online (I will write about this process also, but at a later time because this article only focuses on allowing you to create your own alternative USB boot disc).
If you are reading this last bit of information with skepticism, than you should know that it happened to me too. Despite all my tries to make it work properly, the SuperDrive kept on munching any inserted DVDs and just popped them out in about twenty seconds.
The workaround to this issue was to create my own Leopard bootable USB memory stick. I am not suggesting a Snow Leopard bootable stick mainly because there are lots of users that have decided to buy the cheaper, Upgrade version, which I have not tested and, therefore, I’m not sure if it will work properly once written to a USB disk.
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Step 1 (If you already have the Leopard install disc DMG file you can skip to Step 2)
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Step 2
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Step 3
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To use your newly created bootable disk you will have to restart the Mac, press and hold the OPTION key until the StartupManager appears. Here, select the Mac OS X Install disk using your keyboard arrows and press return to start from the selected drive. -
2006 iMac running 10.4 OS. I copied files to ext. drive. Put in 10.6 disc and did a clean install (format) of 10.6. Copied data from ext. drive back to Mac. I didn't get all the files. CAN I REVERT BACK TO THE 10.4 OS SO I CAN COPY MY DATA PROPERLY?
How did you copy files to the external drive, and what files did you copy? Did you drag and drop in the Finder? Use a clone utility? What files did not successfully copy?
If you reformatted the drive as part of your install, then you won't be able to recover any files from the drive. Reverting back to (reinstalling) 10.4 will not help you.
Do you have a complete-drive backup of your old system?
Matt -
My hard drive died last week, and I needed to install a new one. Previously, I was able to save a .doc with text and inserted photo to .pdf and then to .jpg. Now I can get the .pdf but can't determine what to do to convert to .jpg. Does anyone know ?
Rather than do that, which means starting over from scratch, losing all your edits, organisation and so on, why not simply use iPhoto Library Manager to revert the Library to the older version? Easier, less destructive.
The instructions on that are here
If you really want to start over: you can access the Originals folder simply by going to your Pictures Folder and finding the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed. -
Hey, I've tried to install the new iOS 7.1 but it says that the installation cannot be completed and doesn't say why. I have more than 50% battery left but it still doesn't work, help?
It probably means you don't have enough available storage on your phone. It takes space to store the download - THEN unpack it. Best method is to use a computer with iTunes (This allows you to back up on your computer as well).
PLEASE: Do not purchase iCloud storage space - this will not give you more room for the iOS 7.1 installation. -
I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete. Help!!!!
It's best to start with figuring out your eMac model and OS in order to answer the question. This article will help you determine your model:
How to locate the serial number and identify your model
And to get the version of Mac OS that's installed:
From the Apple Menu at the left end of your menu bar, select "About this Mac..."
In the resulting Window, you can see the Mac OS version just under the big "Mac OS X":
If the eMac is older and you have never upgraded the system software, it's possible that your OS version is too old to run the current iTunes. The current version requires OS 10.5 (Leopard)or higher, which is a pay-for system upgrade. -
My mac and I rely HEAVILY on the use of alias files and folders. The simple version of my question is: When transferring data from an old hard drive to a new one, is there a way to keep alias files and folders in tact? These are not symlinks or symbolic links, they're all alias files and folders.
Is there any software out there that might help me with a solution? Are there any tricks or tips you can give me to try?Use either Setup Assistant at first start, or Migration Assistant on subsequent occasions and all will be transferred intact. Given your wording I presume you are Unix savvy and will appreciate the problems that duplicate userids would cause, so of you use MA for the migration, make sure the target Mac has no userid equal to that on the source and you will be fine.
SA does not have these issues since it runs before any user account is created, so it can simply copy over everything. But MA runs after the fact and only solves the issue partially by changing the UID in the user directory, leading to permission problems. -
Elements keeps freezing when using healing brush - can you help? Running Yosemite
Elements keeps freezing when I try to use healing brush tool. I'm running Yosemite. Tried to download a "plug-in" workaround, but it just comes up blank.
Can you please help?The plugin is necessary for PSE 11 and 12 and should work:
Photoshop Elements doesn't respond when you use editing tools in Mac OS X 10.10 -
Ever since I installed my new Epson printer I have been unable to print from the internet. All other printing works well. I am trying to figure out why. Could this be Firefox not recognizing the printer?
If you need to merge bookmarks then you need to export the bookmarks to an HTML file and import that file on the other computer.
Bookmarks > Organize Bookmarks > Import & Backup > Export HTML
Bookmarks > Organize Bookmarks > Import & Backup > Import HTML : "From File"
See also http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
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