Click Wheel Ipod says "needs software update", won't connect

help!!!
thank goodness i found this forum.
I hope you can help me. i have a 20 GB dock-connector ipod running through a standard USB windows XP computer. it worked wonderfully up until i updated to itunes 6 last week.
now it has multiple problems:
1) i updated the ipod software to 2.3, the latest version - but now, every time i connect, it will only upload about 400 out of 500 songs, saying "your software is out of date, run the software updater" despite the fact that the ipod software is at the latest version
2) i can't transfer any of the songs i've added in the last few months - because of this software out of date problem, even though i've completely updated my software without difficulty.
any ideas???
thank you!!!

what version of os x does she have (ie. 10.4.9/.10, etc.).
Try reinstalling the COMBO update to 10.4.10.
Intel download:
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10410comboupdat ev11intel.html
PPC download:
http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10410comboupdat eppc.html
good luck!

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