Clicking on a record in address book causes it to hang and eventually crash

There are some strange records in my Address Book that have lots of entries within that entry in the fields (not a record I created) that I'd like to delete, for every time a search ends on that record, Address Book HANGS. Sometimes from Email I can open another record using "Open in Address Book" to get out of the hang, but this is really a serious problem. How can I fix this? I try to export a backup of Address Book and it hangs. What can I do to rescue my Address Book?

HI David,
Try deleting this file.
com.apple.AddressBook.plist
~/Library/Preferences.
Move that file to the Trash and restart your Mac.
Carolyn

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