Client Security Solution Message

Lately I am receving a message on start up that says, "There was a problem connecting to the TPM on this computer." It says that a firewall may be the problem or a "missing or disabled device driver" may be the problem. What does this mean?

I think 2L82XLR8 possibly meant you should download ThinkVantage System Update
Andy  ______________________________________
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  • 6483: Client Security Solution message

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    http://i456.photobucket.com/albums/qq289/elktraveling/TPMerror.jpg
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    Who has client security, restore and fingerprint reader all working together?  I did updates and when one works the other doesn’t.  If I could find all three that work I would be happy.  If you give me your versions numbers that works on yours that would be great.  I have a T60 running XP

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    Who has client security, restore and fingerprint reader all working together?  I did updates and when one works the other doesn’t.  If I could find all three that work I would be happy.  If you give me your versions numbers that works on yours that would be great.  I have a T60 running XP

  • X61 - Vista Business - Client Security Solution Error - There was a problem connecting to the TPM

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    I have the same problem on an X 60 platform, which only surfaced in the last two weeks subsequent to running all of the Lenovo updates.   Prior to this, I had reinstalled all programs, starting with the Recovery Disks for the Think Pad.  Everything, including start up, was exceptionally fast.  Once I ran the most recent BIOS updates, along with several others, this error message surfaced.  It is intermittent, however, and I have not noted an issue.
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  • Client Security solution not working with fingerprint, Fingerprint Tab is unavailable

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  • Client Security Solution with TPM

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    after upgrading the z61p from XP to Vista I am not able to get the client security solution (css) up and running.
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    Nop.
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  • File Encryption with Client Security Solution

    Hello,
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    Borntofly, I am glad that you brought this up as I have not been able to successfully use FF3 with CSS 8.1 or 8.2 and have provided feedback in this thread:
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    T60, 8744-5BU: 2.0 GHz T7200, 4 GB RAM, 15.4" WSXGA+, 1680x1050 ATI Mobility Radeon X1400, Win 7 Ultimate w/SP1 - 64-bit

  • Client Security Solution password problem

    I have just had my computer reformatted to the factory settings. I wanted to avoid having to enter my password each time I logged in but, as has happened before, I forgot what the process was. Eventually I made my password blank and did something else (?) which meant that I wasn't asked for a password by Windows. Unfortunately Client Security Solutions now asks me to validate my identity ("Your Windows password was changed recently. Please enter your Windows password to synchronise with Client security Solution".)
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    Since my last message I have reset my Windows password. I no longer get the message from Client Security Solution, instead Windows tells me that I have entered the wrong password. All is OK if I then enter the new password.
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  • "Client Security Solution" problem - not accepting password

    Hi everyone
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    While this is likely a software issue, it is always helpful to know which model system and what OS you are running.
    Sometimes solutions are driver or OS dependent.
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    Message Edited by Mark_Lenovo on 12-11-2007 06:36 AM
    ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
    Mark Hopkins
    Program Manager, Lenovo Social Media (Services)
    twitter @lenovoforums
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

  • Client Security Solution with fingerprint disable

    I received a X201 with Win7 64-bits and I installed the fingerprint software version 5.9.4 and the Client Security Solution version 8.30.0031.00.
    The fingerprint software is working perfectly, but the CSS is with the fingerprint configuration disabled.
    Could you advice me in what is wrong?
    Regards

    hey hiratapqd,
    hard to say what had happen, but could you uninstall both softwares then install the fingerprint software first then install the client security solution.
    curious to know, was any software installed before this happen ?
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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    How to send a private message? --> Check out this article.

  • Client Security Solution - System Key Recovery - After Lenovo Service

    I have a T61p running Windows 7, which I recently had to send to Lenovo for service after the video failed. According to my repair summary, the motherboard on the computer was replaced.
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    I tried calling Lenovo's support number, since the problem seems to be directly related to their replacement of the motherboard, but I received the response that "that's a software issue, we can't help you."
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    hey shannonw,
    could you try uninstalling the Client Security Solution software and then reinstall.
    once done report back on what happen after.
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    Follow @LenovoForums on Twitter!
    Have you checked out the Community Knowledgebase yet?!
    How to send a private message? --> Check out this article.

  • Client Security Solution

    Hi,
    I bought X60 a year ago but with recent restores, everytime I boot up there's a message :
    [Client Security Solution : There was a problem connecting to a critical service. It is possible that anti-virus or firewall software is blocking connection. Also, check to make sure that the TPM device driver is installed and enabled].
    I have tried disable firewall both from XP and AV but still. I don't know how to identify TPM device driver or whether it exist/not.
    Anyone know how to resolve this ?
    thanks,
    -bw

    I had the same problem with an X60 running XP and this adjustment to the BIOS stopped the error message:
    Restart your computer.
    Press F1 when the blue button prompt comes up.
    Use the down arrow key to highlight Security and hit Enter.
    From Security choose Security Chip.
    If the Current Setting is Disabled then this is your problem.
    Hit Enter and select Inactive.
    Finally hit F10.
    Message Edited by gorak on 06-06-2008 10:44 AM

  • Fingerprint tab unavailable in client security solution

    Thinkpad W510
    Windows 7 x64
    Client security solution version 8.30.0031.00
    Fingerprint software version 5.9.4
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    whats up with this?
    Solved!
    Go to Solution.

    hey mikeace420,
    could you uninstall both software as well as the ThinkVantage Toolbox.
    Go to our download page via http://support.lenovo.com and download the three software that was previously removed.
    now install ThinkVantage Toolbox first, followed by Client Security Solution and then the Fingerprint software
    WW Social Media
    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    Follow @LenovoForums on Twitter!
    Have you checked out the Community Knowledgebase yet?!
    How to send a private message? --> Check out this article.

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